Clinical Applications Operations Program Leader

Job Description SummaryThe Clinical Applications Operations Program Leader will serve as a key enabler to the integrated Imaging, Ultrasound, and PCS Clinical Applications Operations organization providing tactical oversight to the Applications organization with a dominant focus on operational efficiency and simplification of processes/tools. Responsible for acting as a subject matter expert in areas of ownership. Provides expertise in analyzing technical learning needs, tools and financial outcomes for the applications function. Impacts departmental operations and responsible for planning/execution. Focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Will demonstrate critical thinking.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job DescriptionKey Resposibilities:

• Senior support role with specialized expertise or technical knowledge in broad areas related to Finance/Revenue Recognition and Operations.

• Applies general knowledge of business developed through education or extensive past experience.

• Understands how work of own team contributes to overall business goals

• Provide overall leadership on operational support structure, tools and processes enabling clinical applications services to Imaging Ultrasound, and PCS customers in the United States

• Drive improvements in customer experience through efficient and effective operations and customer communications processes.  

• Provide leadership, guidance, and creative solutioning for optimized organizational metrics for field-based clinical applications.  

• Provide leadership on catalog pricing, volume, profitability, and targeted customer opportunities

• Drive continuous improvement of scheduling systems and operational support for backlog tracking, headcount planning, and optimized utilization of training resources to achieve all clinical education commitments.  

• Drive and develop operational and financial growth initiatives and targets, cost control measures and process improvements by working with field leadership and finance teams.  

• Work with regional leads and global education teams on shared support models for education and training, integrating best practices for operations

• Promote Lean methodology and execution with conviction and urgency in all operational touches of the clinical applications organization

• Drive a culture of belonging, inclusiveness, and people development, directly and indirectly throughout the clinical applications organization

• Coordinate resources to achieve goals with a timely and cost-effective strategy

• Lead and assist in daily operations

• Collaborates with others to solve issues

• Special Projects as needed.

• Provide Quality and EHS leadership for the clinical applications organization.

Required Qualifications

• Bachelor’s degree Minimum of 5 years of Operations/Finance/Customer Service experience

• Strong, demonstrated knowledge of current computer/office communications technologies; expert in PowerPoint, Word, Excel and Outlook. Excel expert.

• Demonstrated self-starter, self-directed, team-oriented individual who thrives in a fast paced, dynamic business environment.

• Effective time management and organizational skills.

• Effectively problem solve a variety of issues and topics within the job scope.

• Excellent interpersonal, verbal and written communication skills Extremely responsive and the to thrive in a flexible work environment (covering requests coast to coast.)

• Solid problem-solving skills (ability to manage and resolve conflict, communicate issues, and propose solutions to both internal team members and external customers).

• Ability to energize, develop, and build rapport.

• Act with optimism, humility, and hustle. Demonstrate a continuous improvement mentality to drive change management.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

#LI-MA4

We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $92,000.00-$138,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Application Deadline: July 20, 2026