Clinic Growth Manager

Reposted 3 Days Ago
Hiring Remotely in USA
Remote
50K-75K Annually
Mid level
Healthtech • Pet
Vetcove enables veterinary practices to compare and buy from all of their vendors in one place.
The Role
The Clinic Growth Manager will design programs to engage veterinary clinics, develop educational seminars, analyze platform usage, and serve as a feedback link between clinics and the product team.
Summary Generated by Built In

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year.

We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care.

About the Position

As a Clinic Growth Manager you'll design and run the programs that keep thousands of veterinary clinics engaged, growing, and getting real value from Vetcove – and you'll know how to identify the ones who need a personal nudge and go get them.

You'll think in programs, not just conversations – using data, content, and community to move thousands of clinics at once.

What You Will Do

  • Design and manage a clinic community program including newsletters, referral programs, peer spotlights, and online engagement initiatives

  • Develop and run clinic-focused seminars and educational webinars on topics like in-platform best practices, successful workflows, and platform updates

  • Develop best practice playbooks, how-to guides, and self-serve resources that help clinics maximize platform value

  • Lead best practice sessions to share learnings, tips, and platform updates

  • Analyze usage trends, sales patterns, and platform engagement to identify underperforming clinics and build targeted re-engagement plans

  • Monitor key health metrics across the platform to flag at-risk accounts before churn becomes a risk

  • Act as a feedback loop between clinics and the product team: know what clinics need and advocate for it

  • Leverage AI tools and partnership with the data team to build and maintain dashboards to track clinic health, engagement, and growth metrics

  • Prepare regular business reviews with data-driven insights for internal stakeholders

What We’re Looking For

  • Bachelors Degree

  • 3–5 years of experience in Community Engagement, Growth Marketing, Customer Success, Account Management, or a client-facing role, ideally in a SaaS or technology company

  • A track record of driving measurable growth outcomes across a large customer base

  • Comfort with data: You can pull a report, spot a trend, and translate it into action

  • Experience building or contributing to community programs, event coordination, or customer education initiatives

  • A natural communicator who can hold a room in a seminar, build trust in a 1:1, and write a newsletter people actually read

  • Highly organized with the ability to manage multiple programs and initiatives simultaneously

  • Comfortable shifting between program-level thinking and direct clinic conversations when the situation calls for it.

  • Skilled at translating user feedback and behavioral data into program decisions

  • Experience in veterinary, healthcare, or life sciences is a strong plus but not required

Nice to Haves

  • Familiarity with Salesforce, HubSpot, or similar CRM tools

  • Experience with customer health scoring or churn prediction frameworks

  • Prior experience in a high-growth startup environment

Benefits (Full Time Roles)

  • 100% remote within the USA

  • Medical, Dental, and Vision Insurance

  • Automatic 401k contribution

  • Employee referral program

  • At home office set up

  • Bi-annual company retreats

  • Open vacation policy

  • Equity

  • Monthly team events

The typical base pay range for this role across the U.S. is: $60,000/year - $100,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $65,000 - $75,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives.


In addition to base compensation, Vetcove offers a comprehensive benefits
package. Please refer to the “Benefits (Full Time Roles)” section above for more
details.

To apply, please submit your application through Vetcove’s Careers Page. The application deadline is June 1st, 2026.

Please note we are unable to sponsor work visas at this time.

Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know:

  1. Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout!

  2. Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard!

  3. It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself!

  4. Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure!

  5. If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone.

We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart!

Employment is contingent upon successful completion of a background check.

Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Skills Required

  • Bachelors Degree
  • 3-5 years of experience in Community Engagement, Growth Marketing, or Customer Success
  • A track record of driving measurable growth outcomes
  • Comfort with data and analytics
  • Experience building community programs or customer education initiatives
  • Strong communication skills
  • Ability to manage multiple programs simultaneously

What the Team is Saying

Katie
Jon
Lexi
Jess
Gabi
Bridget
Andrew
Jen
Felicia
Pat

Vetcove Compensation & Benefits Highlights

  • Healthcare Strength Health coverage includes medical, dental, and vision insurance, with FSA availability noted. This indicates robust baseline healthcare coverage.
  • Retirement Support Retirement support includes a 401(k) with company matching. This provides structured long-term savings alongside core pay.
  • Equity Value & Accessibility Equity is provided through stock options/equity for employees. This adds ownership potential as part of total rewards.

Vetcove Insights

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The Company
New York, NY
65 Employees
Year Founded: 2015

What We Do

Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. Our mission is to provide veterinary hospitals and nonprofits with technology that helps them succeed through our eCommerce and mobile platforms. Our community includes more than 17,000 veterinary hospitals and nonprofits whose staff collectively deliver care to tens of millions of animals every year across all 50 states. Simply put, Vetcove helps personnel at veterinary organizations spend more time helping patients, and less time shopping and comparing across vendors to supply their practices. We're completely revolutionizing the way veterinarians discover and buy products, and how animal health brands engage their veterinary customers. We believe that the work veterinarians and their staff do, caring for America’s pets, is an essential and noble calling. We strive to be a catalyst for change in this $50B+ industry by placing veterinary professionals at the center of everything we do, and enabling them with powerful technology and delightful user experiences that help them do their jobs better. Our Vetcove team has a passion for disruption, because we know that what we do matters. Everything we do, we do as a team. Together, we create paths to success by going above-and-beyond for our users, and finding new ways to evolve our technology by redefining the boundaries of what others believe is possible. We champion transparency–both internally and externally–because we so highly value the trust our partners place in us, as well as the trust Vetcove team members place in each other. We disrupt with humility–and are enjoying the journey of growing our impact, rather than focusing solely on the destination. We're looking for exceptionally talented and passionate people to join our quickly growing team.

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Vetcove Offices

Remote Workspace

Employees work remotely.

Typical time on-site: None
New York, NY

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