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Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, Ireland, and other exciting locations, with the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability.
Just as we invest in our company, we invest in our employees’ careers. We provide our employees with a collaborative and rewarding environment within which to gain the knowledge, skills, and experience that lead to a rewarding career. Our products allow our customers to take on opportunity with confidence. In turn, our competitive salaries, attractive benefits, and potential for career growth allow you to take on opportunity with confidence.
Commercial D&O and FI Claims Manager – native English
Description:
As Commercial D&O and FI Claims Manager reporting to the Financial Lines Head of Claims in our Barcelona office, you will lead a team responsible for UK Commercial D&O and FI claims within our wider Financial Lines Claims function.
Responsibilities:
- Management of a team handling UK Commercial D&O and FI (D&O, PI and Crime) claims.
- Handling a portfolio of UK Commercial D&O and FI claims and leading and overseeing the handling of claims by team members through all stages of adjustment.
- Monitor claims developments and report on them internally to senior management.
- Identify and track claims trends impacting the book and/or wider market.
- Lead communication and engagement with UK D&O and FI underwriting teams on individual claims, wording issues and claims trends.
- Participate in audits.
- Provide claims related training.
- Speak at internal and external claims related events.
- Attend external talks and conferences.
- Travel for claims meetings, internal events, conferences and marketing events.
- Assist UK underwriters with the preparation of renewal presentations and pitches for new business.
- Conduct performance evaluations
- Team strategy planning.
Requirements:
- Native level English.
- People management experience.
- D&O or FI claims adjusting experience, gained either in-house or for a law firm or as a loss adjuster.
- Applicants with other relevant insurance industry or legal work experience considered.
- Familiarity with ECF and other London market practices and procedures.
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Skills Required
- Native-level English proficiency
- People management experience
- D&O or Financial Institutions claims adjusting experience, gained in-house, at a law firm, or as a loss adjuster
- Familiarity with ECF and other London market practices and procedures
- Other relevant insurance industry or legal work experience
Tokio Marine Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tokio Marine and has not been reviewed or approved by Tokio Marine.
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Healthcare Strength — Medical options include established carriers with PPO and HDHP choices, plus dental, vision, pharmacy, telehealth, and condition‑specific programs for comprehensive access. An employee assistance program and mental‑wellbeing resources further reinforce day‑to‑day support.
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Retirement Support — A 401(k) with company match and employer‑paid life and disability coverage strengthen long‑term financial security. Careers materials and recent updates signal continued attention to retirement and protection benefits.
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Wellbeing & Lifestyle Benefits — Wellness incentives, fitness access, and a holistic “body, mind, wallet, life” framework expand total‑rewards value beyond insurance alone. Paid volunteer time and community programs add lifestyle‑oriented benefits aligned with purpose.
Tokio Marine Insights
What We Do
Tokio Marine HCC can help you or your clients be prepared for unpredictable weather patterns. Event weather insurance protects revenue losses caused by adverse weather conditions that reduce attendance and the sales of concessions, food and parking.
