Jobs at Tokio Marine

Provides administrative and operational support across recruiting, onboarding, employee data management, HRIS maintenance, reporting, and HR program administration. Coordinates hiring activities, maintains employee records, supports HR initiatives, and assists employees and managers with HR policies and procedures. Also leads office operations by coordinating with building management, security, and service vendors to maintain a safe and professional workplace.

Lead a team handling UK Commercial D&O and Financial Institutions claims, manage a personal claims portfolio, oversee claims adjustment, monitor trends, communicate with underwriting teams, support audits and training, conduct performance evaluations, plan team strategy, and represent the organization at meetings, conferences, and marketing events.

Reviews and analyzes insurance claims under Kidnap & Ransom, Product Contamination, and Restaurant Recovery policies. Gathers information from insureds and crisis response companies, evaluates policy coverage, determines liability and exposure, assists insureds, and collaborates with claims, underwriting, reinsurance, and operations teams. The role requires efficient management of multiple active claims, clear communication, confidentiality, and strong legal and analytical skills.

Handles litigation-related bond claims from initial receipt through resolution. Responsibilities include communicating with counsel, principals, claimants, and other parties; reviewing pleadings, discovery, court notices, and correspondence; drafting claim-related communications; attending hearings, mediations, settlement conferences, and trials; and maintaining physical and electronic claim files. The role requires regular business travel and operates under immediate supervision.

Evaluates simple to moderately complex surety bond claims by reviewing pleadings, documents, statutes, and legal issues. Communicates with agents, principals, claimants, and attorneys; assesses company risk, subrogation, claim payments, and denials; maintains claim files; prepares correspondence; attends hearings, mediations, settlement conferences, and trials; and conducts legal research. The role requires a JD, relevant insurance claims experience, strong communication and organizational skills, and Microsoft Office proficiency.

Coordinates commercial operations for an incident response business, including intake, consultant capacity, scheduling, engagement records, Statements of Work, legal redlines, invoicing, CRM data, reporting, and process improvement. The role collaborates with consultants, leadership, legal, finance, counsel, and clients to maintain response SLAs, accurate commercial documentation, timely revenue capture, and efficient engagement delivery.

Supports non-life insurance underwriting operations for Japanese Property, Casualty, and Marine risks, with a focus on Casualty. Processes broker and underwriting requests, issues policy documents, maintains databases and policy records, manages renewals, invoices clients, follows up on payments, performs data-quality checks, files documentation, and meets monthly deadlines. Requires fluent German, confident English, strong organizational and analytical skills, and availability to travel to Düsseldorf.

Design and govern the future-state enterprise data platform for the Medical Stop Loss business using Microsoft Fabric and Azure. Responsibilities include data architecture, dimensional and physical modeling, ingestion and integration patterns, data governance, quality, security, lineage, semantic models, and analytics enablement. The role guides data engineering and BI teams, modernizes legacy platforms, supports cloud migrations, and collaborates with business and technology stakeholders across regulated insurance operations.

Administer and optimize mission-critical Oracle 19c databases supporting PeopleSoft Financials across development, test, QA, and production. Manage ASM, Data Guard, RMAN, performance tuning, security, patching, backup and disaster recovery. Support PeopleSoft infrastructure, PeopleTools upgrades, middleware, integrations, OpenSearch, change management, automation, monitoring, incident response, and compliance activities.

Manage inbound opportunities and client follow-ups, build new and existing client relationships, guide customers through surety bond applications, provide support, collaborate with internal teams, and develop expertise in specialized insurance products. The role includes structured training, licensing support, and advancement opportunities.

Provides administrative and coordination support to the Risk Engineering team across the UK and Europe. Responsibilities include allocating surveys, distributing reports, managing risk improvement follow-ups, maintaining systems and documentation, preparing KPI and underwriting reports, coordinating meetings and training, supporting stakeholders, and assisting with RE-Port reporting, data quality, user support, and testing.

Responsible for accounting and reporting of invested assets under US GAAP, Statutory Accounting Principles, and IFRS. Prepares and reviews investment journal entries, reconciliations, schedules, regulatory reports, financial statement disclosures, and audit support. Investigates discrepancies, coordinates with vendors, supports new accounting standard implementation, maintains internal controls, and contributes to process improvements and special projects.

Leads IT sourcing and category-management activities across professional services, software, cloud, and SaaS. Responsibilities include developing category strategies, managing strategic suppliers, leading RFPs, renewals, negotiations, contract renegotiations, deal recommendations, pipeline maintenance, and spend analysis. The role delivers cost savings, commercial value, and risk reduction while advising senior stakeholders and coordinating cross-functional teams across international regions.

Configure, develop, test, deploy, and support Origami Risk insurance applications and integrations. Translate insurance requirements into scalable solutions involving forms, business rules, rating, underwriting, reporting, APIs, data exchanges, batch processes, and third-party systems. Collaborate with business and technology stakeholders throughout the application lifecycle, troubleshoot production issues, manage configuration changes, support releases, and apply low-code/no-code and software engineering practices.

Supports quarterly P&C reserve reviews across international insurance portfolios, including Solvency II technical provisions and Lloyd’s regulatory returns. Leads portfolio deep dives, reserve-risk analysis, process improvements, actuarial reporting, and stakeholder collaboration. Coordinates analysts, develops reserving methods and tools, supports internal model validation, and communicates findings to management, underwriters, claims teams, regulators, and auditors.

Processes surety court bond information, enters data into databases, organizes electronic files, processes premium adjustments and closure requests, prepares invoices with Accounts Receivable, and assists with mail. The role requires high accuracy, attention to detail, mathematical ability, efficient high-volume processing, teamwork, customer service, and strong organizational skills.

Leads UK and European parametric weather insurance growth, including broker relationships, client acquisition, strategic partnerships, market intelligence, submission analysis, and tailored risk-transfer solutions. Coordinates with underwriting, operations, product, and R&D teams; supports global marketing and technology workflow improvements. Requires deep expertise in parametric insurance, climate-related risks, commercial development, and the European insurance market.

Supports a high-volume surety claims team by organizing electronic files, entering documents and summaries, updating claimants and colleagues, processing mail and payment checks, answering calls, and assisting claims examiners. Requires accuracy, reliability, organization, teamwork, strong interpersonal skills, and a customer-service mindset. Training covers surety bonds, claims terminology, file management systems, Salesforce, and Box.com.

Investigate and analyze surety bond claims, evaluate straightforward cases, manage an assigned caseload, and communicate written claim determinations. The role requires strong customer service, writing, analytical, organizational, and research skills, along with the ability to understand technical information and legal terminology. Employees will learn company systems, processes, and surety bond concepts before handling increasingly complex claims.

Claims Business Analyst will elicit and document business requirements, map current and future-state processes, facilitate stakeholder workshops, support product backlogs, define acceptance criteria, and assist with User Acceptance Testing. The role partners with Claims, Product, Technology, Change, Engineering, Data, and QA teams in Agile and Waterfall environments. Responsibilities include impact and gap analysis, traceability, process optimization, control assessment, prioritization support, and continuous improvement across insurance claims capabilities.