Jobs at Tokio Marine

Provide advisory and investigative support on financial crime and licensing matters for the reinsurance business. Assess referrals, respond to KYC and screening alerts, support investigations and regulatory reporting, maintain records and policies, and contribute to risk assessments, training, and control improvements across the Financial Crime Framework.

Lead and execute DFIR investigations for ransomware and BEC incidents: act as incident commander, manage triage/response, mentor and build DFIR team, develop IR processes, perform forensic analysis across endpoints, networks, memory and cloud, and communicate findings to clients and stakeholders.

Lead development, governance and strategic use of capital models across international entities, owning methodologies, assumptions, data, systems and documentation. Manage capital assessments, Standard Formula catastrophe modules, model change governance, validation remediation, and provide decision-useful insights to stakeholders, regulators and boards while leading a high-performing team.

Support TRI underwriting team with administrative tasks: manage submissions and client folders, prepare invoices and follow up on payments, handle NDAs and legal documents, ensure compliance, and identify process improvements to support business development.

Provide administrative support to the Surety Division: data entry and retrieval on underwriting system, paperless filing in ImageRight, prepare quotes, legal documents, invoices, handle post, email inbox and telephone enquiries, retrieve financial information, and perform general office administration.

Lead the firms operational resilience, business continuity and first-line risk and controls for Operations. Set strategy, governance and scenario testing, coordinate crisis response, embed frameworks, advise on regulatory developments, and manage a small team to drive risk culture and continuous improvement.

Serve as trusted technical advisor for MDR clients: lead onboarding and deployment of EDR/MDR (Sophos, Microsoft 365, Google Workspace), manage client relationships and QBRs, drive TAM processes, mentor future TAMs, coordinate cross-functional handoffs, provide pre-sales technical support, and build onboarding documentation and playbooks.

Lead and own cyber recovery and resilience for international business. Develop playbooks, run ransomware and tabletop exercises, coordinate restoration during incidents, partner with BC/DR, infrastructure, app owners and vendors, monitor resilience metrics, and align recovery with security operations to improve readiness and recovery capabilities.

Investigate and audit individual medical stop-loss claims to determine liability, set and monitor reserves, verify benefits paid per plans and policies, authorize payments, refer claims for cost containment, and communicate findings to administrators and clients while ensuring accuracy and timeliness.

The Chief Architect will define North America P&C’s enterprise technology strategy and architecture direction. Responsibilities include developing capability roadmaps, guiding platform and technology investments, leading transformation across AI, data, digital, integration, insurance platforms, and cloud, and establishing architecture standards. The role advises executives, supports strategic initiatives, promotes scalability and security, reduces technical debt, and mentors architects and technology leaders. Insurance industry knowledge is preferred.

Serves as the first point of contact for travel and medical insurance customers worldwide. Handles calls and emails about provider referrals, claim filing and status, benefit eligibility, pre-notification, forms, and applications. Resolves product and service issues by identifying concerns, coordinating corrections, and following up to ensure satisfactory resolution.

Drive profitable growth by recruiting and expanding relationships with crop insurance agents across the eastern U.S. Perform targeted sales outreach, attend trade shows, monitor industry trends, and collaborate cross-functionally to deliver tailored agent solutions. Maintain producer databases, track sales metrics, ensure regulatory and SRA compliance, and travel extensively to support and grow books of business.

Develop and maintain relationships with crop insurance agents to drive profitable premium growth. Recruit and expand producer portfolios, conduct targeted sales outreach and on-site visits, monitor competitors and industry trends, maintain producer databases, ensure compliance with crop insurance deadlines and SRA, track sales metrics, and collaborate cross-functionally to align go-to-market efforts.

Sell and recruit crop insurance agents in South Dakota or Iowa, grow profitable producer business, manage agent relationships, track sales metrics, ensure regulatory compliance, and collaborate cross-functionally. Extensive travel (up to 70%) and independent territory management required.

Support preparation and delivery of internal and external financial reports, reconcile and document schedules, analyze variances, collaborate with business units, assist audits, and help develop, test, and document automated reporting processes while leveraging automation and AI to improve reporting efficiency and controls.

Leads complex IT audits covering cybersecurity, applications, infrastructure, cloud security, APIs, DevOps, databases, governance, and integrated business processes. Responsibilities include audit planning, risk assessment, control testing, walkthroughs, workpaper preparation, issue reporting, stakeholder communication, system implementation reviews, and process improvement. The role also uses security tools, data analytics, and AI to improve audit efficiency and requires compliance with IIA standards, SOX, and COBIT.

Supports accurate, compliant, and timely payroll delivery across multiple international jurisdictions. Responsibilities include managing country payroll portfolios, monitoring legislation, coordinating with providers and internal teams, maintaining secure payroll data, producing reports, supporting country onboarding and system testing, resolving employee queries, and contributing to process improvements, system upgrades, policy harmonization, and digital transformation initiatives.

Performs financial crime compliance monitoring, quality assurance, reporting, framework updates, risk insight development, training support, and coordination for audits and regulatory visits. The role helps maintain financial crime controls, policies, procedures, risk assessments, screening, and compliance communications across insurance platforms. It also supports continuous improvement, governance reporting, and broader International Compliance Department initiatives.

Processes and maintains insurance claims records, including claim file setup, data entry, document scanning, correspondence, deadlines, check registries, and basic claim summaries. Communicates with claimants, insureds, and related parties; supports Claims Attorneys with litigation administration and defense counsel documentation. Performs clerical duties, travel arrangements, expense entry, mail distribution, and other claims support tasks.

Performs complex reinsurance accounting and reporting, including profit commission calculations, loss triangles, Schedule F reviews, reconciliations, general ledger entries, financial statements, collateral and banking activities, settlements, commutations, and audit support. The role researches data issues, resolves reinsurer balance discrepancies, prepares reports using advanced Excel, reviews analyst work, and coordinates with reinsurers, brokers, internal departments, and auditors.