Claims Management Intern

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

Join Maxis as a Claims Management Intern, where you will gain hands-on experience supporting claims processing, data validation, and regulatory submissions. This role offers exposure to real-world claims management operations, documentation processes, and cross-functional coordination, while working closely with Finance, HR, and regulatory bodies in a structured corporate environment.

1. Claims Data & Analysis Support

• Assist in data extraction, validation, and analysis to support claim preparation activities.

• Ensure accuracy and completeness of claims data through regular checks and reconciliation.

• Support the preparation of reports and summaries for submission and internal tracking.

2. Documentation & Verification

• Assist in compiling and organising required documentation for claims submission.

• Verify supporting documents to ensure compliance with internal and regulatory requirements.

• Maintain proper documentation records for audit and reference purposes.

3. Cross-Functional Coordination

• Support coordination with Finance and HR teams on claim-related processes.

• Assist in resolving discrepancies by liaising with relevant stakeholders.

• Help ensure timely processing and submission of claims.

4. Regulatory Submission & Reporting

• Assist in monthly submission and verification activities with

• Malaysian Communications and Multimedia Commission.

• Support tracking of submission timelines and ensure compliance with regulatory requirements.

• Perform data validation checks to ensure consistency and accuracy across submissions.

The intern will have the opportunity to participate in a value-added project focused on improving claims management processes. This may include:

• Analysing claim data trends and identifying process improvement opportunities
• Supporting enhancements to reporting and data tracking systems
• Assisting in improving documentation accuracy and submission efficiency

This project provides practical exposure to operational processes, regulatory compliance, and data management within a corporate environment.

• Currently pursuing a Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related discipline.

Technical Skills

• Proficiency in Microsoft Excel and PowerPoint, with the ability to handle structured data

• Strong numerical, analytical, and data interpretation skills

• Attention to detail in data validation and documentation processes

• Interest in operations, compliance, or regulatory processes is a plus

Soft Skills

• High attention to detail and ability to handle confidential information responsibly

• Strong organisational skills and ability to manage multiple tasks

• Good written and verbal communication skills

• Willingness to learn and collaborate with cross-functional teams

• Gain hands-on experience in claims management, data validation, and regulatory submissions

• Develop practical skills in documentation, reporting, and cross-functional coordination

• Work closely with experienced professionals across Finance, HR, and compliance functions

• Build a strong foundation for a career in operations, finance, or regulatory compliance

Open to candidates available for a minimum of 3 months (up to 6 months).

Please state your start and end date of your internship period on your CV and submit your application through our career portal. We look forward to welcoming motivated individuals to our team!

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.