Jobs at Maxis

Supports delivery of a national Generative AI upskilling programme across 264 Malaysian information dissemination centres. Responsibilities include programme management, monitoring and evaluation, stakeholder reporting, event coordination, community building, and selected GenAI training facilitation. The role requires a bachelor’s degree, two years of experience in CSR, sustainability, or project management, strong planning and analytical skills, bilingual English and Bahasa Malaysia proficiency, and participation in a 12-month programme.

Supports FTTx network planning, design, optimization, and performance reporting using GIS and dashboard tools. Assists with network inventory digitalization, data reconciliation, process automation through scripting or RPA, and exploration of AI use cases. The intern collaborates with network engineering and cross-functional teams on telecommunications operations, digital transformation, and innovation projects.

Scholarship programme for Malaysian undergraduate students in technology, engineering, mathematics, business, and related fields. Scholars receive tuition and living expense support, internship opportunities, professional networking, and potential career pathways with Maxis. Applicants must be first- or second-year students at a Malaysian university, meet minimum academic requirements, demonstrate leadership and communication skills, and not hold another scholarship or financial aid award.

Supports the Consumer Mobile team with contract tracking, wholesale rate request processing, deal entry in VisRoam, monthly performance reporting, and roaming documentation management. The role requires accurate data handling, organized workflow management, Excel proficiency, and effective cross-team coordination during an internship of up to six months.

Supports digital learning content, internal learning communications, gamified activities, enterprise knowledge hub management, AI-enabled learning initiatives, and Microsoft Power Automate workflows. The intern also assists with learning data tracking, reporting, content validation, quizzes, e-learning modules, and continuous improvement projects. This role provides practical exposure to learning design, knowledge management, workplace automation, and employee development.

Supports a managed services operations center through network and cloud monitoring, first-level troubleshooting, incident logging, SLA and ticket management, infrastructure maintenance, reporting, customer updates, documentation, and escalation of complex issues. The intern works with AWS, Microsoft Azure, VMware, network devices, servers, and security-related systems while supporting projects and continuous process improvement.

Supports the Managed Services Operations Centre through first-level monitoring and troubleshooting across network, cloud, server, and security environments. Responsibilities include incident logging and escalation, cloud and network monitoring, device maintenance, performance reporting, SLA and ticket management, customer communications, infrastructure project support, documentation, and process improvement.

Supports end-to-end recruitment by screening resumes, coordinating interviews, communicating with candidates, maintaining accurate ATS records, and assisting with recruitment operations. The intern will gain practical exposure to talent acquisition in a fast-paced environment and should demonstrate strong communication, organization, confidence, attention to detail, collaboration, and eagerness to learn.

Supports AI applications for social listening and market intelligence. Responsibilities include analyzing consumer conversations, identifying themes and market trends, experimenting with AI tools, developing a simple AI solution, proposing improvements, and preparing reports and documentation for stakeholders. The role provides hands-on exposure to AI-driven insights, consumer analysis, market research, and innovation projects.

Supports digital product implementation, testing, deployment, bug tracking, post-launch monitoring, JIRA documentation, and product performance reporting across eCommerce and app platforms. Collaborates with product and development teams to refine requirements, track issues, monitor user experience, and support end-to-end digital product initiatives.

Support digital platform product development, AI-powered solutions, omnichannel customer engagement, product launches, and go-to-market activities. Prepare presentations and product pitch materials, research market and customer needs, coordinate cross-functional stakeholders, track project deliverables, and contribute ideas to improve digital customer experiences through AI and WhatsApp for Business solutions.

Support supplier data management and compliance by following up on document submissions, cleaning and organizing supplier records, downloading documents from portals, maintaining progress tracking, updating supplier profiles, and conducting reassessments. Contribute to a supplier data quality and compliance project to improve governance, audit readiness, and procurement efficiency.

Support optimization of sales operations across Distributor and Direct Sales channels by documenting processes and SOPs, identifying improvement and automation opportunities, building dashboards and reports, analyzing operational data to identify bottlenecks, and creating training and knowledge resources to improve productivity and process governance.

12-month trainee program to develop customer service skills. Handle inquiries, resolve complaints at first contact, educate customers on products and digital/self-service channels, manage follow-ups and cases, and ensure data confidentiality and PDPA compliance.

Support channel productivity by analyzing sales trends, monitoring competitor incentives, and executing dealer engagement programs. Collaborate with operations to optimize dealer tools, track device sell-in/sell-through, perform regional performance analyses, and recommend targeted campaigns to improve handset sales and overall channel performance.

Support management of Maxis Enterprise digital platforms including website, eCommerce, GenAI chatbot and analytics. Perform content quality checks, assist SEO implementations, conduct competitor research, test chatbot features, document results, and prepare performance reports to improve customer experience.

Support product team with market research, customer demand analysis, KPI reporting, basic dashboards, product requirements documentation, and go-to-market materials while contributing to an adoption-focused project.

A 12-month developmental role supporting planning, budgeting and forecasting for new ventures. Prepare monthly financial reports and dashboards, monitor KPIs, analyze financial data for trends and cost-savings, improve reporting processes, conduct market research and competitor benchmarking, and assist building business cases and financial models for proposals and pricing.

Work as a Data Scientist Intern building, training, and evaluating machine learning models, performing exploratory data analysis and feature engineering, integrating data pipelines with MLOps and real-time inference APIs, and experimenting with prompt engineering and GenAI to deliver actionable insights and automation.

The Account Manager is responsible for building and maintaining relationships with clients, developing account strategies, ensuring KPI goals are met, and collaborating with sales teams to drive account growth.