Jobs at Maxis

Support planning and execution of marketing activations, events, and social media content. Coordinate with agencies, vendors, and internal teams, conduct market research and campaign reporting, handle administrative and event logistics, and contribute to the Pasar Hotlink activation project.

Hands-on internship developing AI-driven cloud security solutions: analyze GCP misconfigurations, use AWS Bedrock and LLM APIs to generate and validate remediation recommendations, build dashboards/databases, verify AI-generated scripts, and support automation of cloud misconfiguration and IAM remediation.

12-month trainee program to develop customer service skills. Handle inquiries, resolve complaints at first contact, educate customers on products and digital/self-service channels, manage follow-ups and cases, and ensure data confidentiality and PDPA compliance.

Support channel productivity by analyzing sales trends, monitoring competitor incentives, and executing dealer engagement programs. Collaborate with operations to optimize dealer tools, track device sell-in/sell-through, perform regional performance analyses, and recommend targeted campaigns to improve handset sales and overall channel performance.

Support SIEM migration (Splunk -> SecOps) by validating log sources, migrating use cases, comparing alerts, and tuning post-migration. Assist SOC operations with alert triage, log analysis, incident tracking, basic threat intelligence research, and maintaining runbooks, dashboards, and operational reports. Participate in operational hygiene, access/tool checks, and security exercises to improve detection and monitoring.

Support end-to-end recruitment operations: screen resumes, schedule interviews, communicate with candidates, maintain the ATS, and provide general recruitment support for internship and entry-level roles.

Support management of Maxis Enterprise digital platforms including website, eCommerce, GenAI chatbot and analytics. Perform content quality checks, assist SEO implementations, conduct competitor research, test chatbot features, document results, and prepare performance reports to improve customer experience.

Support product team with market research, customer demand analysis, KPI reporting, basic dashboards, product requirements documentation, and go-to-market materials while contributing to an adoption-focused project.

Support design and implementation of AI-driven analytics for proactive network monitoring: develop and test ML models, build data pipelines and dashboards, clean and analyze multi-source network and CEM data, prototype AI agents, monitor model performance, and collaborate with engineers and stakeholders to deliver actionable insights and documentation.

Support digital transformation for network planning and engineering by translating business needs into digitisation requirements, aiding architecture and roadmap work, contributing to AI-enabled tools, dashboards and automation, coordinating projects with stakeholders, and identifying process improvement opportunities through data-driven solutions.

A 12-month developmental role supporting planning, budgeting and forecasting for new ventures. Prepare monthly financial reports and dashboards, monitor KPIs, analyze financial data for trends and cost-savings, improve reporting processes, conduct market research and competitor benchmarking, and assist building business cases and financial models for proposals and pricing.

The Account Manager is responsible for building and maintaining relationships with clients, developing account strategies, ensuring KPI goals are met, and collaborating with sales teams to drive account growth.

Work as a Data Scientist Intern building, training, and evaluating machine learning models, performing exploratory data analysis and feature engineering, integrating data pipelines with MLOps and real-time inference APIs, and experimenting with prompt engineering and GenAI to deliver actionable insights and automation.

As a Device Management Intern, you will oversee the device lifecycle, support marketing efforts, conduct competitive analysis, and contribute to performance tracking and reporting.

Support internal audit engagements for finance and corporate functions by performing testing, stakeholder interviews, documenting working papers, analysing findings, and assisting in audit report preparation.

Support data analysis, dashboard development, and BI reporting; extract, clean, and transform data; produce visualisations and AI-powered presentations; contribute to an AI automation project for scraping and processing external data.

Support retail and dealer channel performance analysis, monitor frontline sales, assist with sales incentive program design and tracking, analyse device campaign performance, ensure retail compliance, and coordinate campaign rollouts to drive device adoption and revenue growth.

Support development and maintenance of cloud-based BI reports and dashboards using GCP and Power BI. Collaborate with analysts and stakeholders to gather requirements, monitor data pipelines and scheduled jobs, assess change requests, perform QA, and maintain documentation to ensure accurate, timely reporting.

The role involves managing and implementing a GenAI upskilling programme across Malaysia, including monitoring, reporting, event organization, and community building.

The Documentation & Compliance Protege role involves reviewing vendor documentation, ensuring compliance with specifications, organizing records, and compiling reports for project acceptance.