Jobs at Maxis

Supports business continuity and organisational resilience initiatives through business impact analyses, risk assessments, crisis communication planning, controls testing, documentation, reporting, meeting coordination, and action-item tracking. The intern will assist with stakeholder coordination, evidence gathering, audit-ready records, simulations, and an end-to-end continuity project while gaining practical experience in risk management and crisis preparedness.

Supports digital transformation initiatives for network planning and engineering by translating business needs into digitization requirements, assisting with architecture and roadmaps, developing AI-enabled tools, dashboards and automation, coordinating stakeholders, and identifying process improvements. The intern gains practical exposure to AI, cloud technologies, data-driven innovation, and project delivery.

Support channel productivity by analyzing sales trends, monitoring competitor incentives, and executing dealer engagement programs. Collaborate with operations to optimize dealer tools, track device sell-in/sell-through, perform regional performance analyses, and recommend targeted campaigns to improve handset sales and overall channel performance.

Supports contract lifecycle management through document organization, metadata entry, contract review, legal and business research, due diligence, reporting, stakeholder coordination, and milestone tracking. The intern will also contribute to CLM optimization initiatives involving approval workflows, stakeholder engagement, process improvement, and digital transformation.

Supports enterprise AI, Generative AI, intelligent automation, and AI agent initiatives. Responsibilities include prompt engineering, workflow integration, prototyping LLM solutions, building automations with RPA and low-code tools, Salesforce platform support, data analysis, testing, validation, documentation, and Agile collaboration.

Supports Talent Acquisition projects, recruitment analytics, dashboards, KPI reporting, AI recruitment tool adoption, process improvement, sourcing, candidate pipeline tracking, and recruitment coordination. The role also contributes to talent research, stakeholder communication, training materials, recruitment playbooks, and continuous improvement initiatives during a 12-month professional training program.

Supports digital transformation and AI initiatives by maintaining project trackers, documenting requirements, mapping processes, coordinating testing and training, gathering adoption feedback, and tracking vendors, licenses, and expenses. The trainee collaborates with technical teams, contact centre stakeholders, business leaders, and project managers while developing business analysis and digital transformation skills through a 12-month programme.

Support telesales backend operations by processing orders, coordinating inventory, shipping and SIM card fulfilment, maintaining accurate records, tracking deliveries, resolving discrepancies, and improving operational procedures. The 12-month trainee programme is intended for Malaysian fresh graduates, with work performed in a fast-paced environment and potentially rotational shifts, weekends, and public holidays.

Supports employee engagement, onboarding, surveys, experience dashboards, employer branding campaigns, content creation, video editing, and engagement events. The trainee helps strengthen employee connection and promote the organization as an employer of choice while developing foundational human resources skills.

Supports the development of AI-driven network monitoring and customer experience solutions. Responsibilities include building and testing machine learning models, designing AI agents, analyzing network and customer data, developing pipelines and dashboards, conducting exploratory analysis, monitoring model performance, and documenting findings. The intern will contribute to an AI-assisted proactive monitoring tool that detects anomalies and predicts service degradation in telecommunications networks.

Supports enterprise market planning through performance dashboards, data validation, business case analysis, post-implementation reviews, stakeholder coordination, ad hoc reporting, market insights, and internal presentation preparation. The intern helps assess commercial performance, consolidate network and segment feedback, document assumptions and findings, and support strategic decision-making. The role provides practical exposure to commercial strategy, market planning, and business feasibility analysis.

Internship supporting the CSR Programme and Marketing Communications initiative, likely contributing to communications and impact-focused activities. The posting emphasizes collaboration, inclusiveness, innovation, and creating positive impact but provides limited detail about specific responsibilities or qualifications.

Supports the Menuju Gemilang CSR programme through coordination, monitoring, reporting, event logistics, stakeholder engagement, and marketing communications. Responsibilities include maintaining timelines and content calendars, tracking participation and outcomes, preparing reports, coordinating event materials, creating social media and newsletter content, and producing short-form videos through storyboarding, filming, editing, interviewing, and publishing.

Supports FTTx network planning, design, optimization, and performance reporting using GIS and dashboard tools. Assists with network inventory digitalization, data reconciliation, process automation through scripting or RPA, and exploration of AI use cases. The intern collaborates with network engineering and cross-functional teams on telecommunications operations, digital transformation, and innovation projects.

Scholarship programme for Malaysian undergraduate students in technology, engineering, mathematics, business, and related fields. Scholars receive tuition and living expense support, internship opportunities, professional networking, and potential career pathways with Maxis. Applicants must be first- or second-year students at a Malaysian university, meet minimum academic requirements, demonstrate leadership and communication skills, and not hold another scholarship or financial aid award.

Supports the Consumer Mobile team with contract tracking, wholesale rate request processing, deal entry in VisRoam, monthly performance reporting, and roaming documentation management. The role requires accurate data handling, organized workflow management, Excel proficiency, and effective cross-team coordination during an internship of up to six months.

Supports digital learning content, internal learning communications, gamified activities, enterprise knowledge hub management, AI-enabled learning initiatives, and Microsoft Power Automate workflows. The intern also assists with learning data tracking, reporting, content validation, quizzes, e-learning modules, and continuous improvement projects. This role provides practical exposure to learning design, knowledge management, workplace automation, and employee development.

Supports a managed services operations center through network and cloud monitoring, first-level troubleshooting, incident logging, SLA and ticket management, infrastructure maintenance, reporting, customer updates, documentation, and escalation of complex issues. The intern works with AWS, Microsoft Azure, VMware, network devices, servers, and security-related systems while supporting projects and continuous process improvement.

Supports the Managed Services Operations Centre through first-level monitoring and troubleshooting across network, cloud, server, and security environments. Responsibilities include incident logging and escalation, cloud and network monitoring, device maintenance, performance reporting, SLA and ticket management, customer communications, infrastructure project support, documentation, and process improvement.

Supports AI applications for social listening and market intelligence. Responsibilities include analyzing consumer conversations, identifying themes and market trends, experimenting with AI tools, developing a simple AI solution, proposing improvements, and preparing reports and documentation for stakeholders. The role provides hands-on exposure to AI-driven insights, consumer analysis, market research, and innovation projects.