About Swiggy Instamart:
Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 40000 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 120+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops.
We're looking for an experienced and visionary City Head to lead our operations in Hyderabad, India. In this pivotal leadership role, you will be responsible for driving strategic growth, building high-performing teams, and establishing our organization as a market leader in the region. The ideal candidate will combine decisive leadership with a motivational approach, fostering a culture of excellence while delivering measurable business results.
- Develop and execute comprehensive strategic plans to achieve organizational objectives and revenue targets for the Hyderabad region
- Lead, mentor, and manage a diverse team of professionals, fostering a high-performance culture and ensuring professional development opportunities
- Oversee budget management, financial planning, and P&L responsibility to ensure profitability and operational efficiency
- Identify market opportunities, analyze competitive landscape, and drive business development initiatives to expand market share
- Build and maintain strong relationships with key stakeholders, clients, partners, and government agencies
- Ensure compliance with organizational policies, regulatory requirements, and operational standards across all city operations
- Monitor performance metrics, analyze data, and implement corrective actions to optimize operational performance
- Collaborate with cross-functional teams and other regional leaders to align strategies and share best practices
- Represent the organization in community and industry forums, enhancing brand visibility and reputation
- Drive organizational change initiatives and implement process improvements to enhance efficiency and effectiveness
- 8-12 years of progressive leadership experience in a corporate environment
- Minimum 5 years of experience managing city-level or regional operations with P&L responsibility
- Proven track record of developing and executing successful business strategies
- Strong financial acumen with demonstrated ability to manage budgets and drive profitability
- Excellent team leadership and people management skills with ability to build and motivate high-performing teams
- Strategic thinking and analytical skills with ability to interpret market data and make informed decisions
- Exceptional communication and interpersonal skills with ability to influence stakeholders at all levels
- Strong business development and sales acumen with experience in revenue growth
- Knowledge of the local Hyderabad market, business environment, and regulatory landscape (preferred)
- Experience in change management and organizational transformation (preferred)
- Proficiency in data analytics and business intelligence tools (preferred)
- Demonstrated negotiation and conflict resolution skills
- Ability to work independently while maintaining strong collaborative relationships
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Visit our tech blogs to learn more about some the challenges we deal with: https://medium.com/swiggy-bytes
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
Skills Required
- 8–12 years of progressive leadership experience in a corporate environment
- At least 5 years managing city-level or regional operations with P&L responsibility
- Proven success developing and executing business strategies
- Strong financial acumen, including budget management and profitability improvement
- Team leadership and people management experience building high-performing teams
- Strategic thinking and analytical skills for interpreting market data and making decisions
- Exceptional communication and interpersonal skills with stakeholder influence
- Business development and sales experience focused on revenue growth
- Knowledge of the Hyderabad market, business environment, and regulatory landscape
- Experience in change management and organizational transformation
- Proficiency in data analytics and business intelligence tools
- Negotiation and conflict resolution skills
- Ability to work independently and collaboratively
Swiggy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.
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Equity Value & Accessibility — Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
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Parental & Family Support — Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
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Healthcare Strength — Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.
Swiggy Insights
What We Do
Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
