Jobs at Swiggy

Leads city expansion and growth initiatives in Chennai by identifying market opportunities, developing strategies, managing budgets, coordinating cross-functional teams, and engaging government and community stakeholders. Owns dashboards, reporting, experimentation, retention analytics, KPI monitoring, risk mitigation, and hyperlocal marketing campaigns. Presents insights to senior leadership and program-manages initiatives across product, finance, marketing, and operations.

Leads area managers and delivery operations across multiple hubs, optimizing logistics, order fulfillment, fleet performance, customer satisfaction, staffing, training, schedules, cost efficiency, and operational processes. Oversees delivery executive compliance, performance, retention, payouts, dispute resolution, hub operations, service levels, and strategic implementation while coaching managers and driving continuous improvement.

Conduct market and customer research, analyze complex datasets, identify monetization opportunities, and provide strategic recommendations. Prepare executive reports and presentations for food leadership, track project milestones and timelines, and collaborate cross-functionally with product, marketing, operations, and finance teams to implement growth initiatives.

Identify and onboard restaurant, bar, venue, and entertainment partners; expand city-level event and nightlife supply; maintain accurate listings; develop seasonal and experiential offerings; collaborate with marketing and creative teams; manage key partner relationships; drive exclusives and upsells; and track account performance through business reviews and reporting.

Own the digital storefront and growth strategy for Swiggy Instamart, including app merchandising, P&L and growth metrics, funnel optimization, pricing and promotions, app store optimization, retention campaigns, and experimentation. Partner with supply chain and engineering to maintain inventory accuracy and data instrumentation. Drive customer acquisition, conversion, retention, and scalable growth through analytics, automation, and innovative initiatives.

Owns acquisition, activation, and ongoing growth of independent restaurant partners within an assigned city territory. Responsibilities include field visits, product demonstrations, consultative selling, negotiations, relationship management, pipeline ownership, revenue target achievement, data analysis, troubleshooting, market research, and providing feedback on local market needs. The role requires 80 to 90 in-person restaurant partner meetings monthly and advanced Excel or spreadsheet skills.

Leads area managers and multi-hub delivery operations across assigned regions. Oversees delivery fleet performance, logistics, customer satisfaction, staffing, training, schedules, cost analysis, process improvements, compliance, dispute resolution, and payout structures. Partners with strategy and implementation teams to improve fulfillment, service levels, retention, and operational efficiency while coaching managers and ensuring consistent hub execution.

Edit video content from raw footage, organize media assets, and support creative production workflows. Collaborate with designers, animators, and the broader creative team to produce high-quality content for social media platforms, especially Instagram and YouTube. Maintain efficient data-management practices, meet project deadlines, incorporate feedback, and adapt to changing requirements while developing video-editing and production skills.

Own CREW’s growth strategy and execution across user acquisition, performance marketing, partnerships, funnel optimization, experimentation, campaign merchandising, and reporting. The role manages Google, Meta, and programmatic campaigns, develops audiences, diagnoses funnel issues using event-level data, runs A/B tests, tracks CAC and retention, and partners with product and data teams to implement growth improvements.

Owns acquisition, activation, engagement, and growth of independent restaurant partners within an assigned territory. Responsibilities include conducting frequent in-person meetings, consultative selling, product demonstrations, negotiations, relationship management, pipeline and revenue ownership, data analysis, troubleshooting, and market research. The role requires 80–90 partner meetings monthly and advanced spreadsheet skills for tracking adoption, conversion, and performance metrics.

Owns acquisition, engagement, and growth of independent restaurant partners across an assigned territory. Responsibilities include conducting frequent in-person visits, delivering product demonstrations, performing ROI analysis, consultative selling, negotiating and activating partnerships, providing ongoing support, tracking pipelines and revenue targets, analyzing adoption metrics, troubleshooting growth issues, researching local markets, and sharing field feedback. Requires advanced spreadsheet skills and approximately 80–90 partner meetings per month.

Manage a geographic portfolio of restaurant partners through field visits, product demonstrations, consultative selling, negotiation, activation, and ongoing support. Own territory revenue targets, sales pipeline, conversion rates, and partner growth. Use Excel and Google Sheets to analyze adoption metrics, troubleshoot performance issues, and create dashboards. Conduct market research and complete approximately 80–90 in-person partner meetings monthly.

Own end-to-end go-to-market planning and rollout execution for customer-facing products across cities and user cohorts. Develop phased launch plans, SOPs, metrics, guardrails, and risk mitigations; coordinate pilots, field testing, issue resolution, and stakeholder communication. Partner with product, analytics, operations, support, city teams, and marketing to drive readiness, awareness, adoption, and measurable business outcomes. Synthesize field feedback into product recommendations and ensure launches are controlled, timely, and operationally successful.

Designs and delivers sales and operations onboarding bootcamps, on-the-job training, refresher programs, coaching, and train-the-trainer initiatives. The role measures learning effectiveness and productivity through KPIs and dashboards, partners with Sales, Operations, HR, faculty, and vendors, and develops practical training content for frontline teams across food marketplace, drivers, and dining businesses. Regular field visits and travel are required.

Own acquisition, engagement, and growth of independent restaurant partners across an assigned territory. Conduct frequent in-person meetings, product demonstrations, ROI analyses, consultative selling, negotiations, activations, and ongoing relationship management. Track pipeline, conversion, adoption, and revenue targets using advanced Excel or Google Sheets. Troubleshoot partner growth issues, research local markets, and provide feedback to inform product direction.

Lead area managers and delivery operations across multiple hubs, optimizing fulfillment, logistics, customer satisfaction, staffing, training, service levels, and cost performance. Manage delivery fleets, resolve operational disputes, implement process improvements, oversee schedules and quality initiatives, and ensure compliance. Use reporting and data to improve operational strategy, coach managers, support payout structures, and maintain efficient delivery performance across assigned areas.

Own acquisition, activation, engagement, and growth of independent restaurant partners within an assigned territory. Conduct 80–90 monthly in-person meetings, deliver product demos and ROI analysis, diagnose business needs, negotiate partnerships, provide ongoing support, and achieve revenue targets. Track pipelines, conversion rates, adoption metrics, and partner performance using Excel and spreadsheets. Research local restaurant trends and provide field feedback to inform product direction.

Manage and grow 70–80 restaurant partner accounts within an assigned territory. Responsibilities include onboarding partners, maintaining relationships, presenting promotional plans, monitoring performance dashboards, improving offers and listings, resolving payout issues, analyzing competition, and coordinating with support, sales operations, and finance teams to drive partner investment, transactions, and monthly GMV growth.

Own restaurant partner acquisition, engagement, and growth across an assigned geographic territory. Conduct frequent in-person consultations, product demonstrations, ROI analyses, negotiations, activations, and ongoing support. Manage the sales pipeline, conversion rates, revenue targets, and adoption metrics while troubleshooting growth issues. Research local restaurant markets and provide field insights. Advanced Excel or Google Sheets skills are required for tracking, pivot tables, VLOOKUP, and dashboards.

Manage food quality and safety audit projects across darkstores and fulfillment centers. Drive root-cause analysis and CAPA closure for non-compliances, ensure adherence to FSSAI and state regulations, and collaborate with operations, supply chain, category, and quality teams. Oversee IGCC processes to improve product quality and customer satisfaction, while using AI tools and automated quality systems for risk analysis, reporting, and continuous improvement.