Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (http://RethinkBH.com) provides clinical tools, staff training and practice management for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth. Therefore, we are looking for the right person to join our sales team!
The Channel Manager will develop, grow, and manage a network of strategic partners to accelerate RethinkBH’s market reach and revenue. This role combines relationship management, sales enablement, and strategic planning to drive success through partnerships with EMR vendors, referral networks, and other healthcare solution providers.
The ideal candidate is a proactive relationship builder with experience managing partner ecosystems in a SaaS or healthcare technology environment.
Core Responsibilities
Strategy & Planning
- Develop and execute channel strategies to drive revenue and market growth through key partnerships.
- Identify, recruit, and onboard new channel partners aligned with RethinkBH’s market objectives.
- Define success metrics and go-to-market plans for each partner segment.
Partner Relationship Management
- Build and nurture long-term relationships with key partners, serving as their primary contact and advocate within RethinkBH.
- Drive partner satisfaction and engagement through regular communication, business reviews, and performance check-ins.
Sales & Revenue Generation
- Collaborate with partners on joint sales initiatives, lead generation programs, and co-branded campaigns.
- Enable partners to position and sell RethinkBH’s solutions effectively to behavioral health providers and enterprise clients.
- Track and report on partner performance against revenue goals.
Performance Analysis & Optimization
- Monitor and analyze partner KPIs to identify opportunities for improvement and growth.
- Deliver quarterly partner reports summarizing sales performance, pipeline health, and ROI of partner activities.
Training & Enablement
- Develop training materials, product resources, and certification programs to equip partners for success.
- Coordinate ongoing enablement sessions to ensure alignment with new product features and market updates.
Contract & Agreement Management
- Negotiate partnership agreements, renewals, and revenue-sharing structures.
- Ensure compliance with contractual terms and performance commitments.
Market Intelligence & Collaboration
- Stay informed on industry trends, competitive offerings, and emerging partnership models.
- Work cross-functionally with RethinkBH’s Sales, Marketing, Product, and Customer Success teams to support partner initiatives and deliver value to shared customers.
Required Skills & Qualifications
- 5+ years of experience in channel management, partnerships, or B2B SaaS sales, ideally in healthcare or behavioral health tech.
- Proven track record of building and scaling partner ecosystems that drive measurable revenue.
- Strong understanding of SaaS business models and healthcare provider networks.
- Excellent communication, negotiation, and relationship management skills.
- Analytical mindset with experience using data to inform decisions and improve performance.
- Proficiency with CRM systems (Salesforce preferred) and partner management tools.
Why Join RethinkBH
- Be part of a mission-driven company improving behavioral health outcomes nationwide.
- Collaborate with innovative partners and forward-thinking providers across the U.S.
- Work in a fast-growing SaaS environment with opportunities for career advancement.
Benefits
Health, Dental, & Vision insurance
401(k) + company match
Paid time off
Parental leave
Professional development assistance
Location: Remote opportunities are only available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IL, IN, KY, LA, MD, MA, MI, MN, MO, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI
Our commitment to an inclusive workplace
RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities.
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What the Team is Saying
What We Do
Rethink aims to provide families, educators and behavior healthcare providers affordable, best practice treatment solutions for children with special needs. Rethink is unique in our foot-print offering clinical support, best-practice tools, and research-based content via technology to all market segments, reaching more children with special needs than any other solution.
Our platform supports curriculum planning, professional development, parent training, and tracking of student progress. Through video and online tools, we bring to life best practice teaching, treatment, and intervention strategies that help educators, parents, and clinicians personalize instruction for every child.
The Rethink program is currently being used by employers, the US Department of Defense, Managed Care, Medicaid, federal, state and social service agencies, public school districts, and families nation- and worldwide.
Why Work With Us
Together, we’re a team of passionate, talented and motivated people working every day to help others live healthier, happier and more productive lives.
Individually, we’re an incredibly diverse group of people who respect each other, celebrate our differences and unique talents and enjoy meeting new friends and colleagues along the way.
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RethinkFirst Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
RethinkFirst offers employees the opportunity to work remotely from the comfort of their home with occasional visits to the office in our beautiful Chelsea-based NYC office. Some roles have specific requirements around travel and in-office needs.
