Works as part of a team to support change management efforts, owns a portion of the change plan. Focuses on the people side of change, including efforts that involve changes to people, processes, technology and/or culture, to realize business outcomes and benefits. Creates an integrated approach and supports change management, communication, and training plans that minimize employee/field resistance and maximize engagement to drive adoption of change. Develops plans to navigate change in coordination with leaders, stakeholders, sponsors, and project teams.
Primary Duties & Responsibilities
- Applies NM change methodology and process to deliver the people side of change that is required to achieve our desired business outcomes.
- Identifies potential people-related risks and anticipated points of resistance and develop plans to mitigate or address the concerns.
- Works with team to develop change management plans and activities, including training, communication, and sponsorship. Create actionable and targeted change plans using established tools and techniques. Guide others to execute the plans to drive adoption and optimize business benefits.
- Manages potential impact of changes to people, process, technology, and culture. Identify appropriate partners to assist with managing the change.
- Partners with project and business leadership to identify scope and impact of change.
- Partners with sponsors, project teams, and leaders to drive effective change, manage resistance, and optimize the success of the project.
- In partnership with enterprise change COE, be an active member of the change community to advance change competencies of the company.
- Adopts and promotes common NM enterprise-wide change process, methodology and language.
- Applies and manages measurement systems for change success, e.g., adoption, utilization, performance standards, etc.
Qualifications
- Bachelor's degree in Business, Human Resources, Communication, or a related field.
- Minimum of 3 years of relevant professional experience, with at least 2 years' experience leading small to medium change management efforts and/or integrating change with project plans.
- Solid understanding of how people go through change and the change process.
- Experience and knowledge of change management principles and methodologies.
- Familiarity with project management approaches, tools, and phases of the project lifecycle.
- Ability to operate in new and ambiguous situations.
- Must be a team player and able to work with and through others.
- Excellent communication skills both written and verbal.
- Excellent active listening, root cause identification, and interpersonal skills.
Benefits:
- Competitive base pay
- 401K
- Pension plan
- Educational assistance
- Performance based incentive pay
- Medical, dental and vision insurance
- Parental leave
- Caregiver time off
- ....and more
Compensation Range:
Pay Range - Start:
$70,320.00
Pay Range - End:
$105,480.00
Geographic Specific Pay Structure:
Structure 110:
$77,360.00 USD - $116,040.00 USD
Structure 115:
$80,880.00 USD - $121,320.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
- Flexible work schedules
- Concierge service
- Comprehensive benefits
- Employee resource groups
Skills Required
- Bachelor's degree in Business, Human Resources, Communication, or a related field.
- Minimum of 3 years of relevant professional experience, with at least 2 years leading small to medium change management efforts or integrating change with project plans.
- Solid understanding of how people go through change and the change process.
- Experience and knowledge of change management principles and methodologies.
- Familiarity with project management approaches, tools, and phases of the project lifecycle.
- Ability to operate in new and ambiguous situations.
- Must be a team player and able to work with and through others.
- Excellent written and verbal communication skills.
- Excellent active listening, root cause identification, and interpersonal skills.
What the Team is Saying
Northwestern Mutual Compensation & Benefits Highlights
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Retirement Support — Corporate materials describe automatic 401(k) company contributions alongside a separate, company‑funded cash balance pension with a guaranteed interest credit. This dual‑plan design is highlighted as a standout element for corporate roles.
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Leave & Time Off Breadth — PTO is outlined as starting in the low‑20s of days per year and increasing with tenure, with paid parental and caregiving leave and volunteer time included. This structure signals generous time‑off support for different life stages.
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Healthcare Strength — Medical, dental, and vision coverage is paired with Lyra mental health services, fertility and family‑building support, and company‑paid disability and life insurance. On‑site health centers, virtual primary care, and fitness centers or reimbursements enhance everyday access and wellbeing.
Northwestern Mutual Insights
What We Do
You’ll Like It Here At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years. Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs. We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/
Why Work With Us
We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community.
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Northwestern Mutual Teams
Northwestern Mutual Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.
