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Empowering people today to build a better future for the next generation.
The Role
Lead development and execution of change management strategies to drive adoption and minimize resistance across projects. Partner with stakeholders to create communications, training, sponsor and coaching plans; measure adoption and outcomes; conduct impact and readiness analyses; coach leaders; and produce deliverables to sustain change.
Summary Generated by Built In
The Change Enablement Senior Specialist is responsible for developing, delivering and measuring change management strategies and plans that maximize employee adoption and minimize resistance for various initiatives and projects across multiple functions. This critical position will work with senior leaders and stakeholders across many parts of the business to drive operational readiness and change management activities. Essential to the success of this position is working within a matrix structure that supports the ability to interact with a diverse team.
The Change Enablement Senior Specialist will report to the Senior Manager of Change Enablement within the Finance Continuous Process Improvement team.
Job Responsibilities:
Additional Responsibilities:
Competencies/Skills:
Minimum Requirements:
Preferred:
USD 89,400.00 - 134,000.00 per year
Compensation:
Compensation includes a base salary in the range of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
The Change Enablement Senior Specialist will report to the Senior Manager of Change Enablement within the Finance Continuous Process Improvement team.
Job Responsibilities:
- Develop change management plans, apply a structured methodology and lead change management activities to support the adoption of the changes required by a project or initiative
- Partner and collaborate with business owners, project managers and key stakeholders to develop and execute change management plans
- Work with project teams to integrate change management activities into overall project plans
- Create actionable deliverables to facilitate change levers, including a communications plan, training plan, sponsor roadmap, coaching plan, resistance management plans and sustainability plans
- Conducts project impact analyses, assessing readiness for change and identifying key stakeholders
- Identify resistance and change management performance gaps and develop/ implement corrective mitigation plans in a timely manner
- Define, measure and monitor success metrics for change progress, outcomes and sustainability, including adoption, utilization, proficiency, benefits realization and performance
- Responsible for coaching leaders on change management, change coaching for their employees and resistance management
- Manage the design, development and delivery of communications, including ad hoc messages, talking points, FAQs, scripts, blogs, presentations and announcements
- Prepare confidential and sensitive information for use by management; draft/prepare reports, correspondence and presentations
- Design message strategies and deliver strategic and tactical communications
- Provide input, document requirements and support the design and delivery of training programs
- Collaborate with team members to support the creation of effective training materials such as: presentations, quick reference sheets, user manuals, workflow charts, etc. required for project delivery
Additional Responsibilities:
- Stay abreast of change management topic areas, practices and tools
- Lead or support other projects or initiatives as necessary
- Perform other duties as required, including town hall management, engagement events and ad-hoc communications support needed on behalf of the business for people, process and technology changes.
Competencies/Skills:
- Strong knowledge of change management principles, methodologies and tools.
- Strong writing, editing and proofreading skills
- Strong presentation and facilitation skills to key stakeholders to advocate change
- Strategic "big picture" and process thinking; strong intellectual curiosity
- Excellent analytical, interpersonal and problem-solving skills
- Creative and strategic thinker with good judgment and can work in changing environments.
- Self-starter with the ability to independently develop ideas for new projects and drive results.
- Proven ability to produce high-quality deliverables and manage change management outcomes for small to mid-size projects
- Ability to lead multiple change management workstreams and be accountable for performance and results.
- Familiarity with project management approaches and integrating change management milestones into project plans.
- Ability to influence change management decisions to guide and shape the direction of organizational change initiatives effectively.
- Excellent active listening skills and ability to establish and maintain solid relationships at all levels.
Minimum Requirements:
- BA/BS degree with 4+ years of experience leading change management for complex programs or projects. A candidate may also have a masters degree with 2+ years of experience or a Ph.D. with 1+ year of experience. A non-degreed candidate will have 8+ years of change enablement experience.
- Candidates with a change management certification (e.g., Prosci) will be given priority review.
- Demonstrated experience managing mid-large, diverse and complex change projects with solid knowledge of change management principles, methodologies and tools
- Experience in analyzing data to inform decisions
- Demonstrated expertise in working with multiple groups across the organization, leveraging flexibility and superior decision making is preferred
- Demonstrated ability to interface and influence senior business leaders
- Strong knowledge and experience with Microsoft Office (Outlook, PowerPoint and Excel) and SharePoint is required.
Preferred:
- Knowledge and experience with external e-mail clients (Email Open) is preferred
USD 89,400.00 - 134,000.00 per year
Compensation:
Compensation includes a base salary in the range of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
Skills Required
- Bachelor's degree with 4+ years leading change management for complex programs or projects (or Master's with 2+ years, Ph.D. with 1+ year, or non-degreed with 8+ years).
- Demonstrated experience managing mid-large, diverse and complex change projects with solid knowledge of change management principles, methodologies and tools.
- Strong knowledge of change management principles, methodologies and tools.
- Experience analyzing data to inform decisions.
- Demonstrated ability to interface with and influence senior business leaders.
- Strong writing, editing and proofreading skills.
- Strong presentation and facilitation skills for key stakeholders.
- Ability to develop communications plans, training plans, sponsor roadmaps, coaching and resistance management plans.
- Ability to lead multiple change management workstreams and be accountable for performance and results.
- Familiarity with project management approaches and integrating change management milestones into project plans.
- Strong knowledge and experience with Microsoft Office (Outlook, PowerPoint, Excel) and SharePoint.
- Change management certification (e.g., Prosci).
- Knowledge and experience with external e-mail clients (Email Open).
What the Team is Saying
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Cox Enterprises Compensation & Benefits Highlights
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Healthcare Strength — Medical coverage spans multiple Aetna plan options with in-network preventive care at 100%, plus mental-health access including at-no-cost virtual therapy for those on the Cox Aetna plan. Added programs like PrudentRx for $0 select specialty meds, Hinge Health, and Calm expand clinical and wellness support.
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Parental & Family Support — Paid parental leave, fertility benefits via Progyny, adoption assistance with defined reimbursement limits, and childcare/backup care resources demonstrate robust family-forming and caregiving support. Supports such as Milk Stork and Care.com membership extend this coverage to practical needs.
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Retirement Support — A 401(k) program is described with a dollar-for-dollar match up to 6% plus an additional 2% automatic contribution for eligible employees, alongside financial coaching and student-loan tools. Administration via Vanguard and clear plan references signal mature retirement support.
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The Company
What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.
Typical time on-site:
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