Case Planner ( Green House)

Posted 8 Days Ago
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Bronx, NY, USA
In-Office
50K-55K Annually
Mid level
Kids + Family • Social Impact
The Role
Provide comprehensive case management for 15–20 youth/family cases to promote safety, permanency, and well-being. Conduct home visits, write FASPs and permanency reports, attend court, manage AWOL cases, coordinate treatment teams, maintain documentation, and apply the Missouri Approach and Sanctuary Model in trauma-informed practice.
Summary Generated by Built In

In the context of child-centered, family-focused practice to promote permanency, safety, and well-being, and to reduce length of stay in foster care, the Case Planner provides comprehensive casework services for both youth and families. The Case Planner provides all case management services and ensures that all ACS mandates are met. Casework delivery is to be consistent with Good Shepherd Services’ philosophy and within city and state mandates.

Job Title: Case Planner, Green House

Reports to: Program Director & Social Service Supervisor

Location: 2190 University Avenue, Bronx, NY 10453

Hours: 40 Hours/Week; Non-Exempt Position requires staff to be on-site. Hybrid schedules are based on program needs and at the leadership's discretion.

Salary Range: 50k-55k based on education and relevant experience

Major Duties:

  • Maintain primary case planning responsibility for 15 - 20 cases in collaboration with the social worker and permanency worker.
  • Establish immediate contact with families to provide information about the program.
  • Conduct home visits with families/significant others of youth after admission for observation, monitoring purposes and to facilitate reconciliation, reunification and permanency.
  • Assess homes for diagnostic purposes to ensure the safety of youth and family while at home and complete home safety assessments.
  • Facilitate family visits, including visits with siblings in foster care.
  • Attend court and permanency hearings.
  • Write FASPs and Permanency Hearing Reports.
  • Manage case load of AWOL and suspended payment youth.
  • Obtain warrants for all AWOL youth.
  • Be available on-call as needed
  • Develop community relationships and communicate with all collaterals, including ACS.
  • In collaboration with the social worker, work with full treatment team, family and youth to develop the most appropriate permanency plan with emphasis on lasting family connections and/or other permanent caring connections in the community.
  • Attend treatment team meetings, service plan reviews and FTCs; provide relevant input.
  • Maintain appropriate and relevant documentation of all contacts and events.
  • Perform other duties as assigned. Attend all program events. Help prepare/clean-up for events.
  • Promote the use of the Missouri Approach within the program.
  • Effectively use and practice the Sanctuary Model tools such as safety plans, community meetings, psycho-education groups, team meetings, red flag reviews, treatment planning conferences and self care in the department/program to create a non violent and trauma-sensitive culture.
  • Promote and model the seven Sanctuary Model commitments to create a non violent and trauma sensitive culture.
  • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) Framework into daily practice to ensure quality care and an effective work environment.

Qualifications:

  • Bachelor’s degree required.
  • Experience working with families and adolescents in the child welfare system required.
  • Must be able to establish working relationships with participants in need of supportive services.
  • Must have working knowledge of Connections.
  • Must have excellent verbal and written communication skills.
  • Ability to work flexible hours, including two evenings.
  • Ability to use public transportation to travel throughout New York City.
  • Must be able to utilize the program’s chosen behavior management and de-escalation method.
  • Must have a commitment to the GSS approach of youth and family development and trauma informed practice and ACS Principles to promote safety, permanency and well-being.
  • Must have a commitment to work from a strength-based, youth and family development and trauma-informed perspective.
  • Bilingual English/Spanish preferred.
  • Valid NYS Driver’s License strongly preferred.

Skills Required

  • Bachelor's degree
  • Experience working with families and adolescents in the child welfare system
  • Ability to establish working relationships with participants needing supportive services
  • Working knowledge of Connections (case management system)
  • Excellent verbal and written communication skills
  • Ability to work flexible hours, including two evenings
  • Ability to use public transportation to travel throughout New York City
  • Ability to utilize the program's behavior management and de-escalation method
  • Commitment to Good Shepherd Services approach, trauma-informed practice, and ACS principles
  • Commitment to strength-based, youth and family development perspective
  • Availability to be on-call as needed
  • Bilingual English/Spanish
  • Valid New York State Driver's License
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The Company
1,476 Employees

What We Do

Good Shepherd Services is a non-profit organization dedicated to helping children, youth, and families in New York City overcome challenges and gain skills for success. Through over 100 high-quality programs, they provide effective services that deepen connections within families, schools, and neighborhoods, working closely with community leaders to advocate for their participants and create a better city for all.

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