Jobs at Good Shepherd Services

Coordinates family team conferences, including scheduling, documentation, participant notifications, space preparation, transportation arrangements, and database updates. Provides front desk and administrative support by greeting visitors, handling calls, distributing resources, preparing reports, and assisting program staff. Requires bilingual English/Spanish communication, strong organization, attention to detail, teamwork, and trauma-informed family support.

Provides administrative and project support to Human Resources, including onboarding, employee clearances, HRIS and ADP data entry, licensing reviews, audit preparation, personnel file maintenance, and employee inquiries. Coordinates with internship coordinators and Facilities, Purchasing, IT, and Finance departments. Supports reception, I-9 verification, medical clearance scheduling, reporting, procurement, and other HR operations.

Coordinates family team conference scheduling, documentation, notifications, space preparation, and database updates for Brooklyn prevention programs. Provides reception and front-desk support, including greeting visitors, answering calls, distributing petty cash and MetroCards, and maintaining a welcoming environment. Collaborates with facilitators, supervisors, case workers, and social workers while supporting ACS compliance, staff meetings, trainings, and program operations.

Administers employee benefits programs, audits enrollment and HRIS data, manages carrier connections, reconciles provider invoices, supports open enrollment, resolves employee benefits issues, maintains ADP Workforce Now content and records, produces HRIS reports, and assists with regulatory and workers’ compensation reporting.

Provides administrative and clerical support for a community school program and its 21st Century grant. Responsibilities include managing applications, attendance and enrollment records, entering and verifying student data in EZReports, maintaining schedules and files, communicating with families and partners, supporting events, and maintaining confidentiality. The role also performs general office tasks such as filing, scanning, photocopying, and data entry.

Develops and manages internship and employment opportunities for high school students. Responsibilities include employer outreach, student placement, onboarding, work-readiness seminars, progress monitoring, evaluations, timesheet administration, career-readiness support, and collaboration with counselors and post-secondary staff. The coordinator also maintains Salesforce records, student documentation, and program statistics while supporting students’ academic, social-emotional, and career goals.

Provide front desk support including answering and directing calls and visitors, mail and package handling, clerical tasks, data entry, supply inventory, calendar and vehicle log management, petty cash and reconciliation, and other administrative duties.

Schedule and coordinate family team conferences for the Bronx prevention program, manage front-desk duties, prepare conference spaces, notify and remind participants, log contacts in Connections and PROMIS, assist staff and distribute petty cash/MetroCards, and support program meetings and trainings.

Lead accounting for a nonprofit, overseeing fund accounting, complex financial reporting, audits, government contract and grant compliance, banking and cash management, and accounting system improvements. Manage the accounting department, prepare quarterly and annual financials, and maintain auditor and regulatory relationships to ensure financial sustainability and compliance.

Manage the full accounts payable cycle, research and resolve invoice discrepancies, oversee invoice scanning and aging reports, approve batch postings, set up vendors, handle 1099s, supervise and coach AP staff, liaise with departments and vendors, and assist the Assistant Director with AP functions and process improvements.

Manage private foundation grants portfolio: write proposals, reports, and renewals; liaise with funders, Impact & Evaluation, and finance; research funding opportunities; support public proposal submissions; maintain boilerplate and acknowledgements; oversee Helping Hands initiative; attend meetings and complete special projects.