Arrive Logistics is one of the fastest-growing freight brokerages in the nation.
The Role
The Carrier Account Representative builds and manages relationships with carrier partners, ensuring excellent service and meeting KPIs related to deliveries and tracking.
Summary Generated by Built In
Who We Are
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!
Who We Want
Our explosive growth is your opportunity to join our high-energy Carrier team. We are looking for candidates who excel in collaborative environments. You’ll thrive in this position if you’re a skillful communicator, natural relationship builder, and hard-working teammate.
What You’ll Do
As a Carrier Account Representative, your key responsibilities are establishing and growing relationships with carrier partners to service our customers’ needs while providing best-in-class service. With experience, your earning potential increases along with your growing your carrier relationships and volume and capacity.. You will also receive the continuous education and professional development you need to reach new heights.
About Our Training/Mentorship Program
- Classroom training is led by an Arrive trainer and designed to get you familiar with the third party logistics industry alongside a group of your peers.
- Learn the Arrive story and the history that shaped an entire industry.
- Get familiar with our proprietary technology, ARRIVEnow.
- Work closely with an experienced mentor during your training who will help you learn the strategy behind building relationships with carriers.
Carrier Account Representative Responsibilities
- Focus on building new relationships with carrier partners across the country..
- Manage the carrier partners that you identified during the training program as you develop and procure new relationships.
- Sharpen your relationship building and customer service skills alongside your Carrier team and manager.
- Build internal relationships with our Business Development team members and work together to find the best solutions for their clients.
- Emphasize service - you will be measured on KPIs like on-time deliveries, proactive tracking and outbound calls.
- Earn industry certifications that will prepare you to source capacity for different types of service offerings.
Qualifications
- Bachelor’s degree is preferred with an emphasis on Business or a related field.
- Eager to contribute to a high-energy environment. You will build your career in an office, alongside a team of your peers
- A strong work ethic is essential. If hard work does not come naturally to you, this might not be a good fit.
- Strong communication skills, with a demonstrated ability to get things done over the phone, through email, and face-to-face.
- Able and excited to build relationships with a wide variety of people. You will have fun talking to peers, truck drivers, dispatchers, and business leaders alike.
The Perks of Working With Us
- Take advantage of excellent benefits, including medical, dental, vision, life, and disability coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Enjoy office wide engagement activities, team events, happy hours and more!
- Leave the suit and tie at home; our dress code is casual.
- Park your car for free on site, plus covered parking and electric vehicle charging stations!
- Start your morning with free coffee!
- Work in the wonderful city of Columbus, OH – we are in a convenient location close to downtown and a bunch of great restaurants and breweries!
- Maximize your wellness with free counseling sessions through our Employee Assistance Program.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area, we offer relocation packages.
Your Arrive Experience
When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.
Skills Required
- Bachelor's degree preferred in Business or related field
- Eager to contribute to a high-energy environment
- Strong work ethic and communication skills
- Ability to build relationships with diverse individuals
What the Team is Saying
Marissa
Talent Acquisition Operations Specialist
Branton
Business Development Manager
Mateo
Strategic Account Executive
Samantha
Events & Engagement Manager
Austin
Enterprise Partnership Representative
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The Company
What We Do
Arrive Logistics is a top 4 American truckload brokerage headquartered in Austin, Texas, with 10 locations across North America. Founded in 2014, Arrive delivers unparalleled service and custom strategic solutions to a diverse network of globally recognized brands and vetted carriers. Arrive has 2,000 employees, 5,500 customers, and 10,000 core carriers in its network. The Company has been recognized for its service excellence by more than 50 enterprise shippers in the trailing 36 months. At Arrive, 'We Deliver, So You Can.“ For more information, visit www.arrivelogistics.com.
Why Work With Us
We are an ambitious, high-growth company that pushes the limit of what’s possible for our team and partners. In only 10 years, Arrive surpassed 30,000 competitors to become a Top 7 truckload brokerage — and we’re just getting started. We are on track to break into the Top 5 by 2025 and the Top 3 by 2026.
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Arrive Logistics Teams
Arrive Logistics Offices
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Austin, TX
Chicago, IL
Columbus, OH
Guadalajara, MX
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San Antonio, TX
Tampa, FL
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Toronto, ON
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