What You’ll Do
- Run point for team operations management for board management, flame load coverage, and tracking/operational issues.
- Partner with Carrier leadership to drive Board Management initiatives across your team
- Lead change management initiatives for the team that improve carrier management and service.
- Proactively work towards increasing the business’s prebooking of freight.
- Learn Carriers’ capacity to improve load matching and to build a relationship with our carriers
- Develop and maintain strong carrier relationships to secure reliable capacity and competitive rates.
- Monitor carrier performance, including on-time service, communication, safety, and compliance.
- Focus on maximizing service through improving Late Bounce percentages, tracking the board, AutoTracking mastery, and Carrier Portal adoption.
- Collaborate with stakeholders across the organization to resolve Accounts Payable (AP) claims, issues, and ensure compliance with internal policies
Qualifications
- 2+ years of carrier capacity experience.
- Bachelor’s degree in Supply Chain, Logistics, Business, or related field (preferred).
- Passion for quality customer service.
- Strong sense of urgency and ability to prioritize time-sensitive issues.
- Proactive problem solver who brings creative solutions to the table.
- Detail-oriented and thorough when presenting information.
- Organized when it comes to time management and deadlines.
- Able to work independently and collaboratively.
The Perks of Working With Us
- Achieve your financial goals through our competitive compensation and commission plan
- Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
- Invest in your future with a Retirement Savings Plan contribution from Arrive
- Build relationships and find your home at Arrive through our Employee Resource Groups
- Grow your career through our excellent professional development and leadership development programs
- Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get recognized through our employee rewards program
- Enjoy regular team outings and meals in the office!
- Get paid to work with your friends through our Referral Program!
What the Team is Saying
What We Do
At Arrive Logistics, our relentless pursuit of perfection fuels our ability to optimize operations, identify efficiencies, build technology, and deliver innovation that pushes businesses like yours forward. But it’s not just what we do that sets us apart from everyone else — it’s what we’re made of grit, determination, and a 24/7 commitment to our partners.
The details matter. We don’t just connect freight and carriers; we think critically about every element of the process, working with precision to anticipate your needs. That means more capacity, a consistent freight experience — no surprises.
Our Work Matters: Shippers, carriers, and brokerages are the primary players in the logistics industry, which powers the U.S. economy and makes everyday life possible. If you have ever bought it or used it … it has been on a truck!
Why Work With Us
We are an ambitious, high-growth company that pushes the limit of what’s possible for our team and partners. In only 10 years, Arrive surpassed 30,000 competitors to become a Top 7 truckload brokerage — and we’re just getting started. We are on track to break into the Top 5 by 2025 and the Top 3 by 2026.
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