Call Center Sales Digital Representative

Posted 3 Days Ago
Be an Early Applicant
West Columbia, SC, USA
In-Office
18-70K Hourly
Junior
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Handles inbound sales contacts through calls, chats, and emails; acquires new customers and upsells existing clients. Meets sales and call-handling goals, processes orders, explains cable, internet, TV, telephone, and mobile services, compares competitor offerings, and supports customer satisfaction. The role requires office-based work with variable hours, including weekends, holidays, and split days off.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Are you passionate about turning potential into performance? As a Call Center Sales Digital Representative, you'll leverage your skills to handle inbound sales contacts via calls, chats and emails. You'll acquire new customers and upsell additional products and services to our existing clients. Your expertise will drive sales growth, contribute to our success and enhance customer satisfaction.
What Our Call Center Sales Digital Representatives Enjoy Most About the Role
  • Achieving and surpassing weekly and monthly sales goals, utilizing effective selling techniques.
  • Mastering order processing and understanding all products and services, while staying informed about competitors to effectively promote and compare offerings.
  • Supporting and enhancing customer satisfaction with professionalism and courtesy, keeping people connected to what matters most.
  • Promptly and efficiently managing inbound sales contacts, ensuring all call handling metrics are met.
  • Driving sales potential by consistently applying effective selling strategies and techniques.

Working Conditions
  • Work in an office environment with variable hours that may include weekends, holidays, and split days off.

Required Qualifications
Education
  • High school diploma or equivalent

Skills & Abilities
  • Ability to read, write, speak and understand English
  • Proven sales techniques with consistent achievement of sales goals
  • Knowledge of cable communication products and services (TV, internet, telephone)
  • Proficiency with computers and billing software
  • Strong prioritization and organizational skills

Preferred Qualifications
  • 2+ years call center sales experience.

#LI-JP5
SIB126 2026-84087 SIB126 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • High school diploma or equivalent
  • Ability to read, write, speak, and understand English
  • Proven sales techniques with consistent achievement of sales goals
  • Knowledge of cable communication products and services, including TV, internet, and telephone
  • Proficiency with computers and billing software
  • Strong prioritization and organizational skills
  • Two or more years of call center sales experience

What the Team is Saying

Eilisa
Stephanie
Raquenel
Mary
Kat K.

Spectrum Compensation & Benefits Highlights

  • Retirement Support — The 401(k) program is described as dollar‑for‑dollar up to 6% of pay, with many roles also receiving an additional 3% employer retirement contribution. Feedback suggests this creates a notably strong foundation for long‑term savings.
  • Healthcare Strength — Core medical, dental, and vision coverage is paired with health accounts and mental‑health resources, with up to $1,500 funded into a healthcare account for some national plans. Company materials also indicate efforts to keep employee premiums stable over time.
  • Parental & Family Support — Paid parental leave (six weeks for parents, 14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption/surrogacy reimbursement are highlighted. These offerings indicate meaningful support for family building and caregiving needs.

Spectrum Insights

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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