Position Summary
We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will work closely with business stakeholders, product owners, and technology teams to gather, analyze, and document business and system requirements for enterprise applications and digital platforms. The Business Analyst will play a key role in bridging business needs with technical solutions by translating requirements into functional specifications, user stories, process flows, and other delivery artifacts that support successful implementation. This role requires strong communication, problem-solving, and stakeholder management skills, along with a solid understanding of Software Development Life Cycle (SDLC) methodologies and agile delivery practices.
Key Responsibilities
• Collaborate with business stakeholders, product owners, and technical teams to gather and document business and functional requirements
• Analyze existing business processes and identify opportunities for process improvements and system enhancements
• Create and maintain requirement artifacts including BRD, FRD, User Stories, Process Flows, Use Cases, Wireframes/Mockups, and Functional Specifications
• Facilitate requirement gathering workshops, stakeholder discussions, and walkthrough sessions
• Work closely with development and QA teams to clarify requirements and support solution implementation
• Participate in Agile ceremonies including backlog grooming, sprint planning, stand-ups, and UAT support
• Support testing activities by reviewing test cases, validating requirements coverage, and assisting in defect triage
• Perform data analysis and validation using SQL queries and other analytical tools • Assist with production support activities including issue analysis, root cause identification, and requirement clarification
• Ensure requirements are traceable, complete, and aligned with business objectives
• Communicate project updates, risks, dependencies, and requirement changes effectively with stakeholders
Required Qualifications
• Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or related field
• 3–5 years of experience as a Business Analyst or Business Systems Analyst
• Strong understanding of SDLC methodologies including Agile/Scrum
• Experience gathering and documenting functional and non-functional requirements
• Hands-on experience creating Process Flows, Use Case Diagrams, Sequence Diagrams, Wireframes, and User Stories
• Strong analytical and problem-solving skills with attention to detail
• Experience working with cross-functional business and technology teams
• Good understanding of APIs, JSON, XML, and system integrations
• Experience writing SQL queries for data validation and analysis
• Proficiency in tools such as JIRA, Confluence, MS Excel, MS Visio, PowerPoint, and Word
• Excellent verbal and written communication skills
Preferred Qualifications
• Experience working on enterprise web applications or customer-facing platforms
• Experience in Finance, Billing, Payments, ERP, or SAP-related projects
• Familiarity with cloud-based applications and integrations
• Experience working in distributed/global teams
• Knowledge of UAT coordination and release support activities
Key Skills
• Requirements Gathering
• Business Analysis
• Stakeholder Management
• Agile/Scrum
• SDLC
• Functional Specifications
• Process Modeling
• SQL
• API Analysis
• Data Validation
• Problem Solving
• Communication Skills
• JIRA & Confluence
What We’re Looking For
• Strong ownership mindset and ability to work independently
• Ability to balance business needs with technical feasibility
• Comfortable working in fast-paced agile environments
• Strong collaboration and communication skills
• Ability to think critically and propose practical solutions
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Skills Required
- Bachelor's Degree in Computer Science, Information Systems, Business Administration, or related field
- 3-5 years of experience as a Business Analyst or Business Systems Analyst
- Strong understanding of SDLC methodologies including Agile/Scrum
- Experience gathering and documenting functional and non-functional requirements
- Hands-on experience creating Process Flows, Use Case Diagrams, Sequence Diagrams, Wireframes, and User Stories
- Strong analytical and problem-solving skills with attention to detail
- Experience working with cross-functional business and technology teams
- Good understanding of APIs, JSON, XML, and system integrations
- Experience writing SQL queries for data validation and analysis
- Proficiency in tools such as JIRA, Confluence, MS Excel, MS Visio, PowerPoint, and Word
- Excellent verbal and written communication skills
- Experience working on enterprise web applications or customer-facing platforms
- Experience in Finance, Billing, Payments, ERP, or SAP-related projects
- Familiarity with cloud-based applications and integrations
- Experience working in distributed/global teams
- Knowledge of UAT coordination and release support activities
Wolters Kluwer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolters Kluwer and has not been reviewed or approved by Wolters Kluwer.
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Leave & Time Off Breadth — Time away benefits are positioned as broad, spanning vacation and sick time plus paid holidays and other covered leave types. Paid parental and caregiver leave, bereavement leave, and a volunteer day contribute to a more comprehensive time-off offering.
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Retirement Support — Retirement support is framed as meaningful through access to a 401(k)/retirement plan paired with company matching and additional contribution features in some descriptions. This is reinforced by mentions of profit sharing and other long-term savings-oriented programs.
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Parental & Family Support — Family-oriented support stands out through adoption assistance and paid parental leave provisions. These benefits are described alongside other caregiver supports that extend beyond basic leave categories.
Wolters Kluwer Insights
What We Do
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide. Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
