- Provide consultation and analysis to business stakeholders on requirements for new and existing data strategy and architecture.
- Collaborate with program managers and product owners to support the delivery roadmap for stakeholders.
- Participate in all phases of the development life cycle including requirements gathering and analysis, design, build, test, implementation, and continuous service.
- Demonstrate proven capability to be disciplined and flexible in managing business analysis tasks.
- Translate business needs into clear, actionable data requirements and specifications.
- Understand and apply agile workcell approaches to deliver where applicable.
- Champion opportunities to reduce cost and improve efficiency through data-driven solutions.
- Provide solutions and continuous improvement opportunities to efficiently solve problems and provide critical thinking skills.
- Gain recognition as a trusted advisor with customers and stakeholders at all levels of the organization.
- Listen and effectively communicate with clarity, precision, and transparency.
- Influence and inspire across a matrixed organization (i.e., without control or positional authority).
- Exercise independent and fair consensus-building skills when conflicts arise.
- Anticipate and head off problems that can jeopardize data delivery and stakeholder satisfaction.
- Demonstrate team collaboration skills by contributing to high-performing teams and leading by example.
- Hold self accountable for outcomes and support team accountability.
- Remove barriers to enable teams to complete objectives; drive and influence decisions.
- Actively coach and mentor junior analysts or team members.
- Effectively operate with limited information and ambiguity.
- Effectively negotiate priorities and solutions with stakeholders.
- Manage vendor relationships as required for data-related initiatives.
- Drive lessons learned and knowledge retention for future use.
Basic Qualifications
- Minimum of 10+ years relevant Business Systems Analyst experience.
- Insurance or financial services domain knowledge.
- Strong communicator with ability to build and develop relationships with multiple stakeholder groups to deliver expected benefits.
- Database/SQL experience and expertise.
- Knowledge of ETL and Data Warehouse concepts and processes.
- Former technical experience preferred (e.g., working with data engineering, data science, or analytics teams).
- Outcome-oriented with the ability to drill down from the big picture to process details.
- Demonstrated ability to understand and manage business and/or technical requirements and processes.
- Ability to effectively translate user feedback into business requirements.
- Ability to independently multi-task and manage competing priorities.
- Strong attention to detail while maintaining big picture view to ensure alignment across disciplines and stakeholder groups.
- Ability to identify and support readiness activities needed for successful implementation of initiatives.
- Ability to work in a fast-paced, evolving culture requiring adaptability and flexibility.
- Advanced experience with agile and waterfall methodologies.
- Advanced knowledge of data lifecycle and governance.
Top Skills
What the Team is Saying
What We Do
With our world class Global Capability Centre (GCC) in the heart of Hyderabad, we at MassMutual are extending a nearly 170-year legacy of securing futures and protecting loved ones to Telangana, India in 2020. The Hyderabad GCC has been established to explore the global talent pool with an in-house team of experts in full-stack Development & Support, DevOps, Quality Assurance, Security & Cloud Engineering, Data Science and several other areas such as insurance, business, security, and operations.
Living Mutual has always been at the core of MassMutual’s purpose. Since 1851, MassMutual’s mutual way of life has been reflected in its various initiatives, be it Social Responsibility, Corporate Governance, or Diversity & Inclusion.
With the opening of our Hyderabad facility, you’ll not only get to work in our innovative, state-of-the-art Global Capability Centre, you’ll also be supported by colleagues in our global MassMutual community.
Spread across 73000+ square feet facility on the 7th floor of BSR IT SEZ, the Global Capability Center in Hyderabad can house more than 600 employees. Located at the heart of Financial District, the facility boasts of work class infrastructure and amenities, enabled by state-of-the-art technology and security systems. In-house gymnasium / aerobics center, yoga room, indoor games room, mothers’ / wellness room, 200+ seater cafeteria, high-rise & lounge seating are some of the amenities available for the employees. The SEZ facility will also provide common creche and eat-out restaurants in the building premises, once operational.
Join us now to collaborate with teams across the world on projects and initiatives that will contribute to the growth of MassMutual as a global financial services leader.
Why Work With Us
MassMutual is leading the financial services industry in digital enablement, and the new MassMutual
India Global Capability Center is a result of this effort. We are here to empower careers and help
people secure their futures through innovation and technology.
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