- Create/update content for business review and approval.
- Ensure any procedure updates are documented on time.
- Participate as a project team member for key initiatives, attending project meetings as necessary.
- Meet with business subject matter experts, leaders, project managers and business analysts to gather requirements for content and site creation/maintenance.
- Analyze business needs, legal and compliance requirements, and business goals as it pertains to published content.
Requirements/Qualifications:
- Bachelor's Degree in English, Journalism, Communications, or Information Design
- 3-5 years of experience in technical writing role for a US based organization
- Understanding of user experience and interaction design principles
- Strong writing skill
- Ability to effectively apply information design and data mapping best practices.
- Ability to collaborate with various departments including IT, law, compliance, and various specialized business areas.
- Ability to support readiness for BAU (business as usual) and strategic projects.
- Ability to work in a team environment or independently with supervision.
Preferred Skillsets:
- Technical writing certification preferred
- Awareness of US Life Insurance and Annuity
- Experience with Adobe InDesign and Acrobat Pro preferred.
- Web publishing tool experience and understanding of HTML code preferred.
Top Skills
What the Team is Saying
What We Do
With our world class Global Capability Centre (GCC) in the heart of Hyderabad, we at MassMutual are extending a nearly 170-year legacy of securing futures and protecting loved ones to Telangana, India in 2020. The Hyderabad GCC has been established to explore the global talent pool with an in-house team of experts in full-stack Development & Support, DevOps, Quality Assurance, Security & Cloud Engineering, Data Science and several other areas such as insurance, business, security, and operations.
Living Mutual has always been at the core of MassMutual’s purpose. Since 1851, MassMutual’s mutual way of life has been reflected in its various initiatives, be it Social Responsibility, Corporate Governance, or Diversity & Inclusion.
With the opening of our Hyderabad facility, you’ll not only get to work in our innovative, state-of-the-art Global Capability Centre, you’ll also be supported by colleagues in our global MassMutual community.
Spread across 73000+ square feet facility on the 7th floor of BSR IT SEZ, the Global Capability Center in Hyderabad can house more than 600 employees. Located at the heart of Financial District, the facility boasts of work class infrastructure and amenities, enabled by state-of-the-art technology and security systems. In-house gymnasium / aerobics center, yoga room, indoor games room, mothers’ / wellness room, 200+ seater cafeteria, high-rise & lounge seating are some of the amenities available for the employees. The SEZ facility will also provide common creche and eat-out restaurants in the building premises, once operational.
Join us now to collaborate with teams across the world on projects and initiatives that will contribute to the growth of MassMutual as a global financial services leader.
Why Work With Us
MassMutual is leading the financial services industry in digital enablement, and the new MassMutual
India Global Capability Center is a result of this effort. We are here to empower careers and help
people secure their futures through innovation and technology.
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