Your Opportunity, Your Team
The Business Resilience Manager supports QVC and coordinates business continuity planning, incident management, and escalations in support of the Global Business Resilience program. The Business Resilience Manager partners with stakeholders to plan, train, test, and execute continuity, crisis, and emergency management activities.
Where You'll Work
- This role is remote and job seekers must reside in one of the following states PA, DE, FL, NC, SC, TN, ID or VA to be considered. Relocation assistance not available for this role.
What You'll Do
- Support the development and coordination of company-wide business resilience strategies across assigned markets.
- Coordinate Business Continuity Plan (BCP) training and exercises, including scheduling, delivery, documentation, and plan validation.
- Monitor BCP compliance and conduct regular plan reviews; report on program status, metrics, and readiness.
- Help develop BCP and Crisis Management (CM) policies, standards, procedures, and guidelines; brief business partners.
- Maintain enterprise mass notification system coverage and coordinate with stakeholders during incidents that may affect operations.
- Contribute to program improvements, control enhancements, regulatory reviews, and post-incident assessments; develop reports and dashboards to highlight readiness, risks, and gaps.
What You'll Bring
- Experience developing awareness and training programs, supporting the full lifecycle of business continuity tools and platforms, and implementing solutions such as BCP systems and mass notification tools.
- Education: Bachelor’s degree in a related field and relevant certifications are preferred. Equivalent education, certifications, training, and experience may be considered.
- Experience: 3–5 years of progressively responsible experience in corporate security, the private sector, or a public agency, including business continuity planning, training, tabletop exercises, and presentations to varied audiences.
#LI-SH1
Salary: $95,000.00 - $100,000.00Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
Skills Required
- Experience developing awareness and training programs
- Experience supporting the full lifecycle of business continuity tools and platforms
- Experience implementing BCP systems and mass notification tools
- Bachelor's degree in a related field
- Relevant certifications
- 3-5 years of progressively responsible experience in corporate security, the private sector, or a public agency
- Experience with business continuity planning, training, tabletop exercises, and presentations to varied audiences
QVC Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.
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Healthcare Strength — Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
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Flexible Benefits — Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
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Retirement Support — Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.
QVC Group Insights
What We Do
Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.
