Business Relationship Director - Hospitality, Spectrum Business

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New York, NY, USA
In-Office
50K-106K Annually
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
The Business Relationship Director - Hospitality is a senior consultative field sales position within Spectrum Business. Individuals in this position are responsible for voice, data, managed services, and video network infrastructure sales within the national vertical sales segment focused on major brand hospitality customers.
Develop and implement sales account plans for assigned portfolios, including clearly defined strategies that maximize revenue opportunities
Build executive relationships in the named hospitality brands to develop creditability, brand recognition, and sales success nationally in concert with the local Spectrum sales teams
Work with the named hospitality brands and internal organizations to acquire qualified/preferred vendor status
Work with the named hospitality brands and internal organizations to negotiate and complete MSAs
Leads efforts to cross functionally develop business cases when necessary to further development efforts to achieve brand standards
Understands the communication needs of enterprise business clients and designs solutions to meet those complex business needs
Conducts face-to-face consultative needs analysis interviews with prospective customers
Prepares and presents professional sales proposals and presentations that align with client business goals and objectives
Self-generates leads through industry networking, trade shows, prospecting, and working defined "named account" lists
Maintains all sales databases necessary to report sales activity and customer information
Actively and consistently support all efforts to simplify and enhance the customer experience.
Works in conjunction with other business services support groups, including sales engineering, sales support, and marketing personnel
Attends all sales meetings and training sessions as required by management
May perform other duties as assigned
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated success as a top sales performer, consistently exceeding revenue quota
Proven business-to-business sales experience with "C level" decision makers
Demonstrated working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks
Highly effective presentation, closing, and negotiation skills
Ability to work in a team environment
Ability to travel up to 50% of the time
Valid and active State driver's license and safe driving record
Required Education
Bachelor's Degree from a four-year College or university, or equivalent training, education and experience
Required Related Work Experience and Number of Years
Technology experience - 8+
Preferred Skills/Abilities and Knowledge
Ability to communicate effectively with C-levels/executives
#LI-KN1
#LI-KN1
SSA300 2025-58617 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$105,800.00 and $225,120.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at
$50,000.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

What the Team is Saying

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Kat K.

Spectrum Compensation & Benefits Highlights

  • Retirement Support — The 401(k) program is described as dollar‑for‑dollar up to 6% of pay, with many roles also receiving an additional 3% employer retirement contribution. Feedback suggests this creates a notably strong foundation for long‑term savings.
  • Healthcare Strength — Core medical, dental, and vision coverage is paired with health accounts and mental‑health resources, with up to $1,500 funded into a healthcare account for some national plans. Company materials also indicate efforts to keep employee premiums stable over time.
  • Parental & Family Support — Paid parental leave (six weeks for parents, 14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption/surrogacy reimbursement are highlighted. These offerings indicate meaningful support for family building and caregiving needs.

Spectrum Insights

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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