Business Programs Manager

Posted 17 Hours Ago
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London, Greater London, England, GBR
Hybrid
Senior level
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Helping travelers explore the world. One journey at a time.
The Role
Leads commercial execution of traveler-experience and related programs for Expedia Group B2B demand partners. Coordinates stakeholders across commercial, product, technology, legal, tax, and brand teams; secures commitment; manages program structures, dependencies, timelines, deliverables, reporting, and KPIs. The role requires hands-on operational execution, strategic oversight, strong communication, problem-solving, influencing, and adaptability in a complex environment.
Summary Generated by Built In

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.


Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.


Do you want a highly impactful role within a team that is growing fast as part of the Commercial Operations & Partner Experience team within EG B2B?


The Manager Supply Business Program will be responsible for leading the commercial operationalization of key projects including end to end traveler experience related programs for our Demand Partners. You will represent the B2B business in EG‑wide initiatives, ensuring commercial requirements and impacts are identified and managed through to execution.


We are looking for a candidate with a ‘hands on’ attitude, willing to go deep in execution and operational matters, while maintaining an integrated and strategic overview.


This position will report to the Director, Supply Business Programs. The position will be based in London.

In this role, you will:

  • Commercially lead the execution of key traveler experience and other related programs by working closely with the relevant teams/ stakeholders.
  • Obtain buy-in & commitment from key stakeholders and various teams involved in execution, lead the delivery with relevant teams
  • Drive overall program structure, progress tracking and reporting, in close collaboration with all relevant stakeholders (Commercial Teams, Product & Tech, Legal & Tax, Brands)
  • Track KPIs to measure program success and impact on business performance.
  • Promote an environment where teamwork (both within the team and across the organization), open communication, engagement, continuous improvement and diversity of thought are not only maintained but constantly improved.
  • Other reasonable duties, as assigned.

Experience and Qualifications:

  • 5+ years’ experience in strategy consulting and / or similar role in a leading technology company; MBA a plus
  • Results-oriented, appetite for driving business impact
  • Excellent problem solving and execution skills; willingness to dive into operational detail and drive tasks to completion
  • Project management skills: Ability to plan, prioritize, manage multiple workstreams, track dependencies, deliverables, timelines
  • Outstanding communication and influencing skills
  • Able to work effectively in a complex, diverse, changing environment. Adapts well and is energized by change
  • Works to understand both internal and external stakeholder needs and develops plans to meet them
  • Strong teammate, ability to act as one team

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.


About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.


Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.


Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Skills Required

  • 5+ years of experience in strategy consulting or a similar role at a leading technology company
  • MBA
  • Results-oriented approach and demonstrated ability to drive business impact
  • Excellent problem-solving and execution skills
  • Willingness to manage operational details and drive tasks to completion
  • Project management skills, including planning, prioritization, workstream management, dependency tracking, and delivery management
  • Outstanding communication and influencing skills
  • Ability to work effectively in a complex, diverse, and changing environment
  • Adaptability and enthusiasm for change
  • Ability to understand internal and external stakeholder needs and develop plans to address them
  • Strong teamwork and ability to act as one team

What the Team is Saying

Christos Rigas

Expedia Group Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits — Travel-aligned perks such as employee travel discounts and an annual travel/wellness reimbursement stand out as distinctive elements of the package. Wellness resources and mental health tools further enhance day-to-day lifestyle value.
  • Healthcare Strength — Medical, dental, and vision coverage are described as comprehensive, with strong support including EAP and mental health offerings. U.S. coverage is frequently highlighted as a particular strength.
  • Parental & Family Support — Paid parental leave is characterized as generous for all parents, with additional time for the birthing parent. Family-building and caregiving resources extend to fertility, adoption, surrogacy, gender-affirming care, and specialized caregiver support.

Expedia Group Insights

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The Company
HQ: Seattle, WA
16,000 Employees
Year Founded: 1996

What We Do

Expedia Group, Inc. is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. Expedia Group™ connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first-party data, delivering predictive, personalized experiences that shape the future of travel. Expedia Group’s ecosystem includes three flagship consumer brands – Expedia®, Hotels.com®, and Vrbo® – the largest B2B travel business, and a premier advertising network. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease.

Why Work With Us

Life at Expedia Group starts with the people and is shaped by how we work together. You’ll join a global community of curious teammates from different backgrounds, locations, and disciplines. Day to day, that means sharing ideas, taking ownership, and solving problems together.

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Expedia Group Offices

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Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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