Business Operations Coordinator & Executive Assistant

Location Designation: Hybrid - 3 days per week
Business Unit Overview
At New York Life Direct, you'll be joining the nation's #1 direct-to-consumer provider of life insurance. The AARP Life Insurance Program from New York Life is endorsed by AARP and is the only life insurance program developed exclusively for AARP members. Your work will help more Americans achieve greater financial security and peace of mind.
Role Overview
As a Business Operations Coordinator & Executive Assistant, you will provide advanced administrative support to a leader and their team, ensuring the efficient coordination of daily business activities. You will manage administrative processes, organize meetings and travel, prepare documents and presentations, and support departmental operations while working within established procedures and under general supervision. In this role, you will partner closely with the Marketing team within New York Life Direct to help drive operational excellence, maintain effective business processes, and support key departmental priorities. Your ability to anticipate needs, manage competing priorities, and handle confidential information with professionalism will contribute to the overall success of the organization.
What You'll Do

• Provide advanced administrative support, including calendar management, meeting coordination, travel arrangements, and expense reporting.
• Coordinate internal meetings, conference rooms, catering, and team events to support an effective work environment.
• Prepare, format, and edit correspondence, presentations, spreadsheets, and other business documents.
• Maintain department records, documentation, and distribution lists.
• Assist with tracking routine action items and meeting follow-ups to help ensure timely completion of assigned work.
• Support departmental budget administration by processing invoices, expense reports, and purchase requests.
• Coordinate office logistics, supplies, and other administrative activities as needed.
• Handle confidential information with professionalism, discretion, and sound judgment.
• Provide general administrative support for departmental initiatives and other projects as assigned.

What You'll Bring
You are a highly organized and dependable administrative professional who can effectively manage multiple priorities in a fast-paced environment. You communicate effectively with colleagues at all levels, demonstrate strong attention to detail, and provide high-quality support while following established processes and procedures. You are collaborative, adaptable, and committed to delivering exceptional service.
Required Skills

• 3-5 years of administrative or executive support experience.
• Advanced proficiency with Microsoft 365, including Outlook, Word, Excel, PowerPoint, and Teams.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple priorities while working within established procedures under general supervision.
• Experience preparing presentations, reports, spreadsheets, and other business documents.
• Ability to maintain confidentiality and exercise discretion when handling sensitive information.

Preferred Skills

• Experience supporting a department or business unit in a corporate environment.
• Experience coordinating meetings, events, travel, and office administration.
• Familiarity with Microsoft Copilot or other AI-enabled productivity tools.

Pay Transparency
Salary Range: $54,500-$77,500
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 94417
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