Business Operations Analyst I

General Profile

• Performs routine assignments.
• Develops skills by performing structured work assignments.
• Uses existing procedures to solve routine or standard problems.
• Receives instruction, guidance, and direction from others.

Functional Knowledge

• Requires a conceptual understanding of theories, practices, and procedures. 

Business Expertise

• Applies general knowledge of business developed through education or experience.

Impact

• Impacts the accuracy of own work.
• Follows standardized procedures and practices to achieve objectives and meet deadlines.

Leadership

• No supervisory responsibilities.
• Responsible for developing technical contributions.

Problem Solving

• Uses existing procedures to solve standard problems.
• Asks questions and checks for understanding.

Interpersonal Skills

• Exchanges information and ideas effectively.

Responsibility Statements

• Responsibility Statements
• • Oversee the end-to-end processing of invoices, expense reports, and high-volume billing to guarantee accuracy and timeliness.
  • Track and report on operational metrics
  • Perform monthly P&L reconciliations 
  • Track departmental KPIs, identify variances, and create dashboards using data tools like Power BI to provide operational and financial insights.
  • Enforce internal financial controls, verify expense reports, and ensure all transactions align with company policies and audit requirements
  • Research problem areas involving financial transactions and documents processes used to correct issues
  • Receives and responds to complex group accounting inquiries via mail, teams and other tools
  • Handles updating changes, including exceptions, upgrades, changes and name corrections
  • Schedule flexibility, open to work on weekends, holidays for the biweekly and month end closings.
  • Must be able to work independently and function in a high volume, deadline-oriented environment
  • Drive operational efficiency by identifying risk areas and leading technological upgrades or automation initiatives
  • Assists Business Intelligence team by attending meetings.
  • Collects data from internal and external customers and analysis to generate reports and operational dashboard.
  • Create operational reports to aid decision-making.
  • Provide operational support by scheduling web ex meetings and preparing materials for leadership.
  • Develops basic knowledge of the overall business organization, operating processes by any governing policies and regulations over such programs.

   

• Core Requirements

  • Technical Skills: Advanced proficiency in Microsoft Excel (VLOOKUPs, pivot tables) and experience with enterprise accounting software.
  • Soft Skills: High attention to detail, strong problem-solving abilities, and excellent cross-functional communication for internal and vendor stakeholder management
  
  
  • Schedule flexibility, open to work on weekends, holidays for the biweekly and month end closings.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.