Business Development Manager

This position is accountable to drive Growth and Revenue in the HNW customer segments through our multi-channel distributors; such as Bank Partners and International Brokers. The role requires a blend of strategic thinking, relationship building and hands-on sales execution to meet department targets and revenue.  

Position Responsibilities:

• Establish effective work relationships with Bank and Broker Partners as well as Internal Stakeholder teams to deliver an overall unsurpassed customer experience and to meet monthly Targets and Revenue. 

• Ensure continuous quality of business by providing on-going product knowledge and skills training to external partners to build better confidence and sentiment. 

• On-going review and collaboration with internal marketing, product, and operations teams to align business goals, customer needs and improvements. 

• Take the lead to Identify and develop new business opportunities through Bank Partner networking for Customer Referrals and collaboration to understand customer needs and offer tailored solutions that align with our product or service offerings.

• End-to-end insurance sales service including customer needs identification, solution recommendations, preparation and delivery of effective sales presentations and proposals, application processes and post policy servicing. 

• To stay up-to-date on industry trends, competitors, and market conditions for constant competitiveness. 

Required Qualifications:

• A recognized tertiary qualification.

• Minimum of seven (7) years proven and progressive financial services sales experience. 

• Solid experience in the sales of life insurance, preferably in Bancassurance.

• Relationship management experience with High Net Worth clients.

• Extensive wealth management and insurance product knowledge and capabilities.

• Evidence of strong sales results in insurance products. 

• Strong communication, customer focus and influencing skills.

• Certified Financial Planner (1-Foundations in Financial Planning, 2 - Risk Management and Insurance Planning); or

• Chartered Insurance Institute (CII) MLIA (Dip) i.e. FPC 1 - 3; or

• MII: The Malaysian Insurance Institute (Part A, B, C and CEILLI) and be Malaysian Insurance Institute Members & Chartered Insurance Institute Members. 

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].