Business Development Manager

Posted 32 Minutes Ago
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London, Greater London, England, GBR
In-Office
Senior level
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Block builds technology for economic empowerment.
The Role
Leads and develops a five-person outbound BDR team focused on SMB and mid-market merchant pipeline generation. Owns hiring, onboarding, coaching, performance management, outbound strategy, messaging, account targeting, and process improvement. Partners with account executives, Marketing, CRM, Sales Strategy, and global teams to improve team effectiveness. Uses data, AI capabilities, and modern sales technology to optimize performance and build a high-performance culture.
Summary Generated by Built In
We started a movement in which everyone can win - shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.
Founded in 2014 in Sydney, Australia, Afterpay has over 24 million active customers globally and more than 250,000 of the best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi's, Mac Cosmetics, Ray-Ban and many others.
Afterpay is helping people spend responsibly! We empower customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. Now under the Block ecosystem, we are focused on supporting our community of shoppers.
We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing. Join a movement in which everyone can win.
The Role
As BDR Manager, you'll lead a team of five outbound BDRs focused on generating pipeline across SMB and Mid-Market merchants. You'll report directly to the UK CEO and play a key role in shaping how we prospect, hire, coach and grow the team.
This isn't a role where you're expected to maintain an existing playbook. We're looking for someone who enjoys building things; someone who sees opportunities to improve how a team operates and has the initiative to make them happen.
You'll have ownership over hiring, onboarding, coaching, outbound strategy and day-to-day team performance, while working closely with Sales Leadership, Marketing, CRM, Sales Strategy and other global teams.
You Will
  • Lead, coach and develop a team of outbound BDRs.
  • Build a high-performance culture in a hybrid working environment.
  • Partner with AEs to maximise pipeline generation across SMB and Mid-Market.
  • Hire and onboard new BDRs as the team grows.
  • Continuously improve outbound strategy, messaging and account targeting.
  • Partner with Marketing, CRM and Sales Strategy to improve how the team operates.
  • Experiment with new tools, AI capabilities and ways of working.
  • Use data to identify opportunities and improve team performance.

You Have
  • Experience managing an outbound sales or business development team.
  • A track record of hiring, coaching and developing high-performing sales talent.
  • Confidence in managing performance.
  • Experience improving outbound strategy rather than simply executing an existing playbook.
  • Strong cross-functional stakeholder management skills.
  • A data-driven approach to coaching and decision-making.
  • Curiosity around AI and modern sales technology.

Application Guidelines
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Skills Required

  • Experience managing an outbound sales or business development team
  • Track record of hiring, coaching, and developing high-performing sales talent
  • Confidence managing performance
  • Experience improving outbound strategy rather than simply executing an existing playbook
  • Strong cross-functional stakeholder management skills
  • Data-driven approach to coaching and decision-making
  • Curiosity around AI and modern sales technology

What the Team is Saying

Scott Maher
David Grodsky
Victoria Fan Azalde
Ahmed Ali Bob
Lynette Johnson McGee
Cesar Alaniz
Khiry Shank

Block Compensation & Benefits Highlights

  • Healthcare Strength Health coverage includes multiple Aetna and Kaiser medical options with prescription coverage, Delta Dental, VSP, and gender‑affirming care, plus Lyra offering up to 16 no‑cost sessions per year for employees and eligible dependents. HSA enrollees also receive a company contribution equal to half the annual deductible, reinforcing depth of coverage.
  • Parental & Family Support Family‑building and leave benefits are emphasized with paid parental leave (e.g., 16 weeks fully paid reported), fertility support via Progyny for Aetna enrollees, and adoption/surrogacy assistance regardless of medical enrollment. These elements indicate inclusive support for diverse family needs.
  • Equity Value & Accessibility Ownership opportunities are highlighted through equity grants and an Employee Stock Purchase Plan with a 15% discount. These programs add meaningful wealth‑building beyond base pay.

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The Company
HQ: Oakland, CA
12,000 Employees
Year Founded: 2009

What We Do

Block, Inc. is a global technology company with a focus on financial services. Made up of Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto, Block, Inc. builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

Why Work With Us

Block builds simple, powerful tools that make progress towards an economy that’s truly open to all.

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Employees work remotely.

At Block, your benefits evolve with you. Whether you’re planning for your financial future, prioritizing flexibility, or focused on well-being, we’ve got you covered. Competitive pay & health coverage form the foundation, but our benefits go further.

Typical time on-site: None
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