Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
- Identify and develop a flow of new customers that fit Travelers’ profile and exceed production goals; develop annual broker flow and production goals.
- Provides customer service to brokers / policyholders / internal customers at a level that is consistent with Travelers Canada quality and productivity goals.
- Sales Pipeline Development - assist with prequalifying submissions, identifying growth opportunities, portfolio transfers and incentive opportunities.
- Understand specific industry characteristics by business segment, including key needs and buy patterns, and use effectively in positioning Travelers’ products, platform and services.
- Accountable for building and maintaining effective relationships with customers/brokers within assigned territory.
- Demonstrate the ability to build partnerships with other business segments to identify and initiate multiple product solutions at the account level.
- Work collaboratively with other business segments to remove roadblocks and administrative obstacles to ensure brokers see Travelers as “easy to do business with".
- Learns to apply broker diagnostics; diagnoses brokers interests, ability to grow, and motivates brokers to succeed.
- Completes strategic marketing plans for territory to identify opportunities and potential challenges from which strategies and tactics are developed.
- Develops and executes bottom-up Strategic Broker Management Plans with consistent accuracy in meeting company objectives. Development and execution of sales and marketing initiatives to achieve growth and profitability objectives.
- Articulates a sales process that matches Travelers Canada features, benefits, and solutions to broker needs and influences brokers to quote and sell Travelers to customers.
- Ensures that broker offices are fully trained on products and technology solutions. Establishes rapport and provides a superior sales experience with prospective brokers.
- Develop product, underwriting and sales knowledge to counsel and sell available multi-line insurance products. Stays current on all Travelers Canada systems and product/pricing changes.
- Strong customer service skills to include problem resolution.
- Perform other duties as assigned.
- Knowledge of Insurance operations and service levels preferred.
- Advanced verbal and written communication skills.
- Advanced platform skills.
- Advanced ability to build relationships with and effectively influence customers and/or brokers.
- Advanced ability to quickly learn and implement new knowledge and skills.
- Intermediate ability to use resources and data to make fact-based decision in a timely and efficient manner.
- Working knowledge of market / territory, including competitor strengths and weaknesses.
- Intermediate knowledge of Microsoft office products.
- CIP (or in progress) and other insurance related designations are considered an asset.
- A valid driver’s license is required with a satisfactory motor vehicle record.
- Travel 70%
- Bachelor’s degree or relevant business experience required.
- Minimum of 3 years of experience in Insurance sales or Insurance product/broker profile knowledge required.
- Health Insurance: Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
Travelers Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Travelers and has not been reviewed or approved by Travelers.
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Retirement Support — Feedback suggests total rewards are bolstered by a 401(k) match, a company‑funded pension, and a program that contributes to retirement savings when employees make student‑loan payments. These elements are consistently portrayed as standout strengths of the package.
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Leave & Time Off Breadth — Feedback suggests time off is generous from the start, with substantial PTO, paid holidays, and the option to purchase additional days. Defined leaves such as short‑term disability and bereavement further enhance perceived flexibility.
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Healthcare Strength — Feedback suggests medical, dental, and vision coverage is comprehensive, with multiple plan choices, HSAs/FSAs, and robust mental‑health and wellness resources. Day‑one eligibility and added programs like caregiver support and specialty care navigation reinforce depth.
Travelers Insights
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What We Do
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.
