Jobs at Travelers

Builds and operationalizes complex data pipelines and solutions supporting AI, machine learning, business intelligence, and enterprise analytics. Responsibilities include data transformation, cleansing, governance, security, quality, testing, source analysis, defect resolution, and collaboration across teams. The role requires strong Python, SQL, and Databricks expertise, AWS experience, modern software engineering knowledge, and the ability to lead technical teams.

Provides complex administrative support to Management Liability senior leaders, including scheduling, communications, event and travel planning, expense reporting, budget tracking, confidential document preparation, and office procedure development. The role coordinates administrative projects, supports department operations, directs support staff, resolves conflicts, and interacts with executives and external stakeholders. Advanced spreadsheet, database, presentation, and document skills are required, along with strong organization, discretion, independent judgment, and problem-solving abilities.

Leads and develops a team of Sales Executives while managing agency territories, business growth, retention, profitability, and sales strategies. Builds relationships with insurance agencies, conducts diagnostics, recruits and onboards agencies, delivers presentations, drives cross-selling, and uses analytics and digital tools to guide decisions. The role requires extensive knowledge of Travelers products, property and casualty insurance, negotiation, coaching, and travel of up to 75% within the assigned territory.

Conducts boiler and pressure vessel inspections, evaluates equipment breakdown risks, identifies hazardous conditions, applies jurisdictional codes and standards, recommends corrective actions, and prepares reports. Performs risk evaluations and claims investigations, assesses controls and loss estimates, communicates findings to underwriting and claims teams, manages an assigned territory, and travels regularly to customer sites.

Leads product strategy, development, enhancement, compliance, regulatory processes, and operational guidance for surplus lines business insurance products. Oversees market and competitor research, system and process solutions, product launches, stakeholder alignment, training, communications, and performance monitoring. Serves as an enterprise subject matter authority while coordinating with legal, finance, compliance, field operations, and vendors. May coach or manage team members.

Manage and develop a small personal lines agency territory through in-person and virtual sales. Execute sales strategies, build agency relationships, support business development, use data and automation to drive growth, and learn product, underwriting, and AI tools to influence distribution partners.

Analyze financial statements, contractor operations, forecasts, and business plans to underwrite contract surety bonds and assess risk. Conduct annual account reviews, develop bond solutions, collaborate with internal teams, and build relationships with brokers and clients. The role includes customer service, industry networking, and participation in the Associateship in Canadian Surety Bonding program, with potential progression into sales and business development.

Handles auto physical damage claims from initial notice through settlement, including coverage and liability analysis, total-loss evaluations, repair oversight, investigations, documentation, negotiations, and customer communications. Coordinates with appraisers and repair facilities, prepares claim correspondence, maintains accurate records, and adapts to new claims technology. Requires insurance licensing within three months and strong judgment, communication, organization, conflict resolution, and customer service skills.

Provides risk management consulting to professional services firms, including solicitors, accountants, surveyors, and engineers. Analyzes claims data, identifies risk trends, advises clients on mitigating exposures, supports underwriters with risk and regulatory insights, conducts client visits, prepares risk reports and guidance materials, and presents seminars to customers and professional organizations.

Leads actuarial and analytics initiatives across insurance product lines, applying actuarial, statistical, pricing, reserving, forecasting, and quantitative analysis techniques. Drives data, tool, and process modernization; translates business needs into analytical solutions; provides strategic recommendations; and communicates findings to senior stakeholders. Manages a small team, mentors talent, collaborates across business units, and supports enterprise initiatives and continuous improvement.

Manage complex toxic tort, latent injury, sexual misconduct, and environmental claims with significant financial exposure. Responsibilities include coverage research, liability investigations, litigation and account management, financial exposure analysis, claim file maintenance, regulatory compliance, and communication with policyholders, counsel, experts, and internal stakeholders. The role also develops resolution strategies, manages budgets and reserves, attends mediations and trials, and may mentor or train staff.

Build, deploy, and operationalize complex data pipelines and solutions using modern data platforms and ETL tools. Design data architectures, integrate sources, improve data quality, and support AI, machine learning, and business intelligence initiatives. Analyze and resolve complex data defects and incidents, apply governance and security practices, and serve as a data engineering subject matter expert. Guide team members, educate business users, communicate technical concepts, and provide technical leadership across enterprise data projects.

Build and operationalize scalable, cloud-native data pipelines supporting AI, machine learning, and business intelligence. Design data solutions, transform and cleanse complex data, and implement governance, security, and quality practices. Develop production-grade multi-agent AI applications using orchestration frameworks, tool-calling, MCP, RAG, vector databases, and embeddings. Analyze and resolve data defects, test pipelines, collaborate across teams, educate users, and help lead other engineers.

Leads decision science and business insurance sales insights through statistical analysis, experimental design, data quality improvement, visualization, and actionable recommendations. The role interprets complex data, communicates findings to stakeholders, influences strategic decisions, manages complex projects, and mentors analytical talent.

Manage a portfolio of insurance agency assignments and territories to drive profitable growth, retention, and new business. Develop sales strategies, analyze agency performance, establish and support new agency relationships, conduct office visits, negotiate with distribution partners, and collaborate with Product and Underwriting teams. Use data, analytics, digital sales tools, and AI technologies to guide decisions and improve sales performance. Travel within the assigned territory up to 75% of the time.

Manage growth and profitability for an auto insurance product line by analyzing business results, developing pricing and product recommendations, influencing leadership, and supporting strategic initiatives. The role leads cross-functional growth strategies, considers regulatory and market dynamics, coaches analysts, and translates analytical findings into business impacts. Candidates need data analytics experience, insurance financial forecasting knowledge, actuarial and pricing expertise, and strong stakeholder communication skills.

Manage auto physical damage claims from initial report through settlement, including coverage and liability evaluation, total-loss assessments, repair oversight, investigations, documentation, negotiations, and customer communications. Coordinate with appraisers and repair facilities, issue claim correspondence, maintain accurate records, and adapt to new claims technology. Obtain and maintain required insurance licenses while delivering timely, professional service in complex situations.

Investigates, evaluates, reserves, negotiates, and resolves severe and complex insurance claims. The role manages litigated claims, analyzes coverage, liability, damages, and legal exposure, coordinates internal and external experts, maintains claim documentation, establishes reserves, negotiates settlements, and ensures regulatory and quality compliance. It also provides technical guidance, coaching, and consultation to claim professionals, underwriting partners, customers, and other stakeholders.

Receives structured training to investigate and manage automobile, equipment, and property damage insurance claims. Responsibilities include assessing coverage, gathering information, evaluating fraud risk, setting reserves, determining settlements, issuing payments, communicating claim status, maintaining accurate records, and obtaining required adjuster licenses. The role requires strong customer service, communication, judgment, organization, and adaptability to new claims technologies and workflows.

Handles severe commercial general liability bodily injury and property damage claims from investigation through resolution. Responsibilities include coverage analysis, liability and damages evaluation, reserving, negotiation, litigation management, legal expense control, recovery efforts, regulatory compliance, and customer communication. The role also provides technical guidance, mentoring, coaching, and claim-handling resources to colleagues and business partners. An insurance license may be required within three months of hire.