Jobs at Travelers

Build, deploy, and operationalize complex data pipelines and solutions using Databricks, cloud platforms, Python, and SQL. Responsibilities include data transformation, cleansing, governance, security, quality, source analysis, testing, defect resolution, and support for AI, machine learning, and business intelligence. The role also involves cross-team collaboration, stakeholder education, and delivery of resilient data products.

Handle assigned specialty liability claims from investigation through resolution: coverage analysis, reserving, negotiation, litigation management, counsel selection and oversight, documentation, and expense control. Serve as a technical resource, provide training, apply claim quality protocols, and develop creative resolution strategies within delegated authority.

Manage and grow a portfolio of personal insurance agency territories through sales strategies, business development, agency diagnostics, relationship building, and performance planning. Recruit and onboard agencies, set goals, provide training, negotiate with partners, and collaborate with Product and Underwriting teams. Use analytics, digital sales tools, and AI technologies to guide decisions, improve performance, and drive profitable growth. This outside sales role requires living in the assigned territory and traveling up to 75% of the time.

Investigates, evaluates, reserves, negotiates, and resolves specialty liability bodily injury and property damage claims. Handles coverage analysis, customer and stakeholder communication, recovery efforts, claim documentation, litigation management, counsel coordination, legal expense control, and participation in legal proceedings. Develops resolution strategies, maintains regulatory and quality compliance, provides technical consultation, and mentors less experienced claim professionals.

Design, develop, configure, test, debug, troubleshoot, document, monitor, and implement software solutions using Quadient Inspire and related technologies. Analyze and resolve advanced defects and incidents, define technical requirements, collaborate with users and technical teams, work independently on complex problems, and mentor less experienced engineers.

Manages a complex portfolio of small commercial insurance agency territories to drive profitable growth, retention, and new business. Develops sales strategies, conducts agency diagnostics, builds distribution-partner relationships, onboards agencies, and delivers training and presentations. Collaborates with underwriting, product, and operations teams, uses analytics and digital tools to guide decisions, cross-sells products, and may mentor or manage other sales professionals. The role requires living in the assigned territory and traveling up to 75%.

Leads contract surety underwriting across Western Canada, managing profitability, growth, retention, and complex risk assessment. Partners with brokers and internal teams to develop sales plans, market and sell services, negotiate accounts, and identify new business. Provides strategic underwriting guidance, coaching, and mentoring to regional underwriters while ensuring decisions align with risk appetite and regulatory requirements.

Handles low-to-moderate personal and business auto damage claims from initial notice through settlement and payment. Responsibilities include customer communication, coverage analysis, investigation, damage evaluation, appraisal coordination, reserving, negotiation, correspondence, regulatory compliance, and claim resolution. The representative may manage complex claims involving fraud, fire, theft, non-owned vehicles, and property damage, while maintaining accurate files and referring cases to specialized teams.

Analyzes insurance product rating requirements and rate filings, designs and implements rate structure changes, builds rate manual pages, performs testing, validates product configuration rules, and resolves rating discrepancies. The role collaborates with actuarial and business partners to ensure regulatory compliance, accurate pricing, operational efficiency, and timely delivery of product rating enhancements.

Develops and maintains the BSI Cyber Scan platform across Elixir, Python, JavaScript/React, PostgreSQL, and AWS services. Responsibilities include analyzing requirements, designing and configuring software, debugging defects and incidents, testing, troubleshooting, documenting, monitoring system health, conducting impact analysis, and delivering incremental releases. The engineer collaborates across teams, solves well-scoped technical problems, expands expertise, and uses AI coding assistants.

Manage complex, high-exposure toxic tort, latent injury, sexual misconduct, environmental, and excess claims. Responsibilities include coverage research, liability analysis, litigation and account management, financial exposure estimation, file compliance, and strategic resolution planning. The role applies legal and case law knowledge across jurisdictions, communicates with policyholders and business partners, manages counsel and experts, and may mentor, interview, train employees, and lead special projects.

Handles complex toxic tort, latent injury, sexual misconduct, and environmental claims with significant exposures. Responsibilities include coverage research, liability investigations, litigation strategy, account management, financial exposure analysis, claim-file maintenance, regulatory compliance, and communication with policyholders, counsel, experts, and internal stakeholders. The role may also involve mentoring and staff development while ensuring efficient, consistent claim resolutions.

Manage highly complex, high-severity insurance claims involving toxic tort, environmental, latent injury, sexual misconduct, and excess matters. Responsibilities include coverage research, liability analysis, litigation strategy, financial exposure assessment, account management, negotiation, file compliance, and collaboration with counsel, actuaries, underwriting, and senior management. The role also provides coaching, mentoring, project leadership, and technical guidance on complex claims.

Supports the Leave of Absence team within HR Shared Services by managing introductory leave cases, completing verification forms and wage statements, processing routine HR data and customer transactions, researching and resolving employee inquiries, maintaining documentation, running reports, handling mail, and escalating issues. Applies HR policies, procedures, and technology to deliver timely, accurate support for benefits, payroll, leave, and other HR-related matters.

Manage highly complex, high-severity insurance claims involving toxic tort, latent injury, environmental, sexual misconduct, and excess matters. Conduct coverage and liability analysis, oversee litigation, negotiate resolutions, estimate financial exposures, manage accounts, and communicate with policyholders, counsel, actuaries, legal staff, and senior management. The role also includes coaching claim professionals, maintaining compliant claim files, and leading special projects.

Handles complex, high-exposure toxic tort, latent injury, sexual misconduct, environmental, and excess claims. Responsibilities include coverage research, liability analysis, litigation and counsel management, account coordination, financial exposure estimation, claim file compliance, and settlement strategy. The role also provides mentoring, coaching, training, technical consultation, and project leadership while communicating with policyholders, management, counsel, and business partners.

Handles moderate to large exposure toxic tort, latent injury, sexual misconduct, and environmental claims. Responsibilities include coverage research, liability investigation, litigation and counsel management, financial exposure analysis, account coordination, file maintenance, regulatory compliance, and communication with policyholders and representatives. The role also develops resolution strategies, attends mediations and trials, maintains claim estimates, and may train or mentor staff.

Leads architecture for an enterprise claims platform, defining target states, technology roadmaps, architectural patterns, governance, and business capability alignment. Conducts hands-on prototypes and proof-of-concepts, including AI solutions, while guiding technology modernization and reducing technical debt. Partners with engineering, technology, business, and executive leaders to shape strategy, influence decisions, support scaled agile delivery, and communicate architectural direction.

Investigates, evaluates, reserves, negotiates, and resolves complex general liability, cyber, and E&O claims. The role analyzes coverage, liability, damages, and policy language; manages litigation, counsel, legal expenses, and claim documentation; negotiates settlements; maintains compliance with regulations and quality standards; and provides technical guidance, coaching, and training to other claim professionals and stakeholders.

Handles low-to-moderate personal and commercial auto damage claims from first notice of loss through settlement and payment. Responsibilities include customer communication, coverage analysis, investigation, liability and damage evaluation, appraisal coordination, reserving, negotiation, correspondence, repair oversight, and regulatory compliance. The representative manages claim inventories, refers complex matters to subject-matter experts, and may support total loss and salvage activities. An insurance license may be required within three months of employment.