Jobs at Travelers

Manage complex, high-severity general liability claims from initial notice through resolution. Investigate coverage, liability, damages, reserves, and policy issues; coordinate with counsel and stakeholders; negotiate settlements; manage litigation; maintain claim records; and provide timely customer communication. The role also mentors claim professionals, supports technology and AI implementations, maintains required insurance licenses, and may attend mediations, trials, or arbitrations.

Manages complex, high-severity general liability injury and property damage claims from investigation through resolution. Responsibilities include evaluating coverage and liability, establishing reserves, negotiating settlements, coordinating litigation strategies with counsel, preparing management reports, and maintaining claim records. The role requires advanced insurance knowledge, negotiation skills, stakeholder communication, regulatory understanding, and an active adjuster license where required. Travel may be necessary for mediations, trials, and arbitrations.

Manage and investigate low- to moderate-complexity general liability injury and property damage claims from initial notice through resolution. Responsibilities include determining coverage, evaluating liability and damages, setting reserves, negotiating settlements, handling low-complexity litigation, issuing payments, maintaining accurate claim records, and communicating with customers, attorneys, vendors, and internal stakeholders. The role also requires obtaining applicable insurance licenses and may involve coaching less experienced claim professionals.

Manage and investigate low- to moderate-complexity general liability claims from initial notice through resolution. Responsibilities include determining coverage, evaluating liability and damages, establishing reserves, negotiating settlements, communicating with stakeholders, handling low-complexity litigation, maintaining claim records, and issuing accurate payments. The role requires customer-focused communication, sound judgment, insurance knowledge, conflict resolution, and an adjuster license where required.

Manage and investigate complex general liability injury and property damage claims from initial notice through resolution. Responsibilities include determining coverage, evaluating liability and damages, setting reserves, negotiating settlements, coordinating litigation with counsel, issuing payments, maintaining claim records, communicating with stakeholders, and mentoring claim representatives. The role requires insurance licensing, claims-system proficiency, sound judgment, negotiation skills, and may involve travel to mediations, trials, and arbitrations.

Represents clients in disputed workers compensation litigation from case inception through trial or resolution. Independently manages caseloads, hearings, court events, legal research, pleadings, motions, discovery, and case strategy. Analyzes medical reports, bills, disability ratings, and fee schedules; advises clients and business partners; negotiates resolutions; maintains relationships; meets billable-hour expectations; and uses legal technology and case management systems.

Manages and investigates complex general liability injury and property damage claims from initial notice through resolution. Responsibilities include determining coverage, evaluating liability and damages, establishing reserves, negotiating settlements, coordinating litigation, issuing payments, maintaining claim records, and communicating with customers, attorneys, vendors, and internal stakeholders. The role also mentors claim representatives, improves claims practices, adopts new technology, and maintains required insurance licenses.

Manages low- to moderate-complexity auto liability injury and property damage claims from initial notice through resolution. Investigates coverage, liability, damages, reserves, and policy issues; negotiates settlements; communicates with customers, attorneys, vendors, and stakeholders; processes accurate payments; maintains claim records; handles basic litigation; and adapts to technology and AI-enabled tools. Requires insurance licensing and strong analytical, negotiation, communication, organizational, and customer-service skills.

Manages and grows a portfolio of insurance agency territories through sales strategies, business development, agency diagnostics, relationship building, and performance planning. The role onboards and supports agencies, negotiates with partners, identifies cross-selling opportunities, collaborates with Product and Underwriting teams, and uses analytics and digital tools to drive profitable growth. This outside sales position requires living within the assigned territory and traveling up to 75% of the time.

Design, configure, develop, integrate, test, troubleshoot, and support Guidewire BillingCenter and related billing systems. Lead modernization initiatives migrating from a mainframe platform, resolve complex defects and incidents, define technical solutions, monitor system health, and provide technical leadership and mentorship. Collaborate with business and engineering teams using Agile, cloud, DevOps, and automated testing practices.

Prepare and review internal and external financial reporting, including journal entries, reconciliations, GAAP, SEC, and statutory financial statements. Compile financial data, maintain accurate books and records, support regulatory filings, monitor reporting changes, and uphold internal controls. The role requires accounting knowledge, analytical ability, strong communication, organization, problem-solving skills, and experience with Microsoft Office and financial reporting software.

Participate in structured training to develop insurance claim-handling skills. Investigate auto claims, assess coverage and compensability, gather information, determine accurate payments, communicate claim status, maintain records, and resolve claims promptly. The role requires customer service, policy interpretation, decision-making, licensing, and adapting to claims technology and AI tools. Successful completion of the 8–12-month program prepares representatives for independent claims handling.

Provides production support and operational engineering for identity and access management services, including Okta, SailPoint, SiteMinder, Access Gateway, MFA, certificates, and provisioning. Investigates incidents, monitors performance, manages batch jobs, implements changes, troubleshoots infrastructure, and coordinates issue resolution across teams. Supports critical applications through occasional after-hours and weekend on-call work while maintaining communication with business and technical stakeholders.

Manage complex toxic tort, latent injury, sexual misconduct, and environmental claims with significant financial exposure. Responsibilities include coverage research, liability investigations, litigation and account management, financial exposure analysis, claim file maintenance, regulatory compliance, and communication with policyholders, counsel, experts, and internal stakeholders. The role also develops resolution strategies, manages budgets and reserves, attends mediations and trials, and may mentor or train staff.

Manage low- to moderate-complexity auto physical damage claims from initial report through settlement. Investigate coverage, liability, and damage; evaluate repairs and total losses; negotiate settlements; coordinate with appraisers and repair facilities; document claim activity; communicate with customers and claimants; and prepare required correspondence. The role also requires obtaining applicable insurance licenses and adapting to new claims technology and AI tools.

Design, develop, test, debug, troubleshoot, and implement software components for intermediate-complexity systems. Participate in incident resolution, impact analysis, monitoring/alerting, and collaborate with the team to deliver steady, incremental releases.

Manage employee leave-of-absence cases across the US, Canada, Ireland, and UK. Advise employees and managers on eligibility and policies, review medical documentation for FMLA determinations, perform leave and payroll audits, calculate leave-related pay and billing, issue compliance notices, maintain international process documentation, resolve complex cases, and support process improvements and team training.

Manages enterprise sourcing strategies, supplier work orders, vendor performance, workforce planning, onboarding, rate card adherence, risk management, and supplier transitions. Partners with business leaders, finance, procurement, and suppliers to resolve issues, monitor budgets, improve processes, and support governance reporting. The role also identifies automation and AI opportunities to enhance sourcing workflows, reporting, and operational efficiency.

Participates in structured training to develop auto insurance claim-handling expertise. Investigates losses, assesses coverage and compensability, communicates claim status, resolves claims through accurate and timely payments, maintains claim records, and adapts to new claims technology. Must obtain and maintain required insurance adjuster licenses within three months. The program typically lasts 8–12 months and prepares representatives for independent claims handling.

Build and operationalize data pipelines and cloud data solutions using AWS, Databricks, dbt, SQL, and PySpark. Responsibilities include data transformation, cleansing, governance, security, quality, testing, defect resolution, source analysis, and supporting AI, machine learning, and business intelligence. The role collaborates with business partners and cross-functional teams to design solutions, deliver data products, and improve analytics capabilities.