About M&G India
We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.
Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.
Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.
About M&G
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
- Help design & improve processes and value streams using recognized methodologies such as Lean Enterprise and /or Six Sigma
- Work closely with the project team /work as a change consultant
- Plan, organize, and lead tasks and projects to ensure the quality of client deliverables. Work closely with client team members to generate practical solutions and ensure clients assume the ownership required for successful implementation of solutions that are fit for business purposes
- Conduct business process mapping as per BPMN 2.0 standards
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, user journeys, scenarios, business analysis, task and workflow analysis
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
- Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed: ‘To be’ Solution design, Business Requirements Document, Use Cases, User Journeys, Acceptance Criteria, GUI, Screen and Interface designs
- Experience in using company-wide requirements definition and management systems and methodologies required
- Successfully engage in multiple initiatives simultaneously
- Experience in working on foundation data, review Target Operating Model (TOM)
- Experience in process documentation and conduct training
- Work independently with users to define concepts under the direction of project managers
- Drive and challenge business units on their assumptions of how they will successfully execute their plans
- Strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
Skills Required
- Experience with BPMN 2.0 for business process mapping
- Knowledge of Lean Enterprise and/or Six Sigma methodologies
- Proven ability to elicit requirements using interviews, workshops, surveys, and document analysis
- Experience using company-wide requirements definition and management systems
- Experience in process documentation and conducting training
- Experience working on foundation data and reviewing Target Operating Model (TOM)
- Ability to produce artefacts: Business Requirements Document, Use Cases, User Journeys, Acceptance Criteria, GUI/Screen designs
- Strong analytical and product management skills
- Ability to work independently and manage multiple initiatives simultaneously
- Excellent verbal and written communication skills and stakeholder management
M&G Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&G and has not been reviewed or approved by M&G.
-
Retirement Support — Pension support in the UK is presented as notably generous versus typical market norms and is positioned as a core part of total reward. Formal materials also highlight share plans and financial‑wellbeing tools alongside pension value.
-
Leave & Time Off Breadth — Annual leave in the UK is described as substantially above statutory norms with the option to purchase additional days. Additional flexibility is referenced through policies such as “Time Off When You Need It.”
-
Parental & Family Support — Parental policies (e.g., “Inspiring Families”) are characterized as extensive, including long fully paid leave and phased return‑to‑work support. External recognition is cited as reinforcing family support as a distinctive element of the package.
M&G Insights
What We Do
M&G plc is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2023, we had £343.5 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, M&G plc has a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our three distinct operating segments, Asset Management, Life and Wealth, work together to provide access to balanced, long-term investment and savings solutions.
