Business Analytics Manager - Business Operations & Strategy

What’s the role?

The BizOps team is seeking a Manager to support and drive strategy initiatives and change management efforts for impactful business transformations, while also overseeing PMO responsibilities for the overall Opex program. This role will involve collaborating with senior team leads and supporting leadership in defining strategic projects, working with cross-functional teams to deliver actionable insights and key results, and ensuring governance and operational excellence across all Opex initiatives.

Key responsibilities include:

• Operations & Execution: Lead strategic projects addressing high-priority business challenges, delivering actionable insights, strategic recommendations, and analyses to align cross-functional leaders.
• Strategy Development & Analysis: Conduct market research, competitive analysis, and stakeholder interviews to inform product or functional direction. Rapidly gather and analyze large datasets to support data-driven decision-making and synthesize insights for executive reporting.
• Problem Solving & Performance Management: Tackle complex, ambiguous business challenges using structured approaches and deliver compelling recommendations. Develop, monitor, and track key business performance metrics to measure impact.
• Project & Stakeholder Management: Independently manage program workstreams from discovery to execution, ensuring timelines and success criteria are met. Create executive-level presentations to provide high-level reporting and status updates across initiatives while balancing competing priorities effectively.
• Program Governance & Reporting: Maintain overall Opex program governance by tracking milestones, risks, and dependencies across initiatives. Deliver executive-level dashboards and status reports to ensure transparency and alignment with Finance and Opex leadership.
• Stakeholder Collaboration: Coordinate with divisional finance teams, sourcing leads, and Opex project managers to maintain alignment on priorities, resolve issues and facilitate smooth governance processes
• Process Optimization & Standardization: Drive continuous improvement of PMO processes, tools, and templates to enhance efficiency, consistency, and best practices across the Opex program.

Qualities that will help you thrive in this role are:

• Experience: Minimum of 5 years of professional experience, ideally with a background in consulting or corporate strategy. An advanced degree, such as a Master's or MBA, is preferred.
• Analytical Skills: Strong critical thinking and problem-solving abilities to break down complex challenges into actionable insights.
• Communication: Excellent written and verbal communication skills, capable of presenting complex information clearly and concisely.
• Flexibility: Growth mindset with the ability to adapt to unstructured environments and work across diverse topics and functions.
• Project Leadership: Proven ability to manage projects and programs through cross-functional teams without direct reporting lines.
• Independence: Strong attention to detail and ability to work independently in a fast-paced, dynamic environment.
• Technical Proficiency: Advanced PowerPoint and Excel skills; familiarity with additional analytical tools is a plus.
• Travel: Less than 20%, only for essential project needs.

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.