We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Job DescriptionThe Business Analyst is responsible for conducting business analysis activities through stakeholder engagement, requirements gathering, process analysis, and documentation to support system enhancements, process improvements, and delivery initiatives. This role works closely with business, product, development, and QA teams to ensure requirements are clearly defined, prioritized, and successfully implemented to meet business objectives.
Responsibilities
- Conduct meetings and interviews with stakeholders and subject matter experts to understand project objectives, scope, and requirements.
- Facilitate workshops, meetings, and presentations with internal and external stakeholders.
- Gather and analyze information related to business or system issues, process improvements, and automation opportunities.
- Evaluate business requirements and collaborate with cross-functional teams to define technical solutions.
- Prepare business design documents, including process flow diagrams and wireframes.
- Develop business and technical documentation such as user stories, requirement specifications, and API/Swagger references.
- Create and maintain standard templates for requirements documentation.
- Collaborate with product owners on roadmap planning and prioritization of requirements to support future product functionality and releases.
- Assist QA teams in test planning activities and review test cases to ensure requirements are adequately covered.
- Support delivery initiatives by ensuring requirements are clearly documented, validated, and aligned with business needs.
Experience
- 3–5 years of experience in CASA, Time Deposit, banking, or financial services-related roles.
- Experience involving end-to-end financial transactions is acceptable.
- Prior experience managing multi-stakeholder projects is highly preferred.
Knowledge Areas
- Business analysis and requirements gathering.
- Process improvement and business process analysis.
- Business and technical documentation.
- Product roadmap planning and prioritization.
- Testing support and QA processes.
- Banking and financial services processes.
Skills
- Strong communication and stakeholder management skills.
- Ability to conduct workshops, meetings, and presentations with both business and technical teams.
- Strong analytical thinking and problem-solving skills.
- Experience creating process flows, wireframes, user stories, requirement specifications, and technical documentation.
- Ability to prioritize requirements and support product roadmap planning.
- Familiarity with QA processes and test planning activities.
- Proficiency in documentation standards and business analysis methodologies.
- CBAP® (Certified Business Analysis Professional) certification is an advantage.
Skills Required
- 3-5 years experience in CASA, Time Deposit, banking, or financial services-related roles
- Experience involving end-to-end financial transactions
- Prior experience managing multi-stakeholder projects
- Business analysis and requirements gathering
- Process improvement and business process analysis
- Business and technical documentation (user stories, requirement specifications, API/Swagger references)
- Product roadmap planning and prioritization
- Testing support and QA processes, including review of test cases
- Strong communication and stakeholder management skills
- Ability to create process flows, wireframes, and requirement artifacts
- Proficiency in documentation standards and business analysis methodologies
- CBAP certification
Nagarro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nagarro and has not been reviewed or approved by Nagarro.
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Pay Growth & Progression — Compensation is at times described as competitive, with salary hikes and perks occurring on certain occasions. Better growth opportunities and compensation are also positioned as an advantage versus other service-based companies.
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Flexible Benefits — Work arrangements are framed around a “work-from-anywhere” mindset with flexitime and family-friendly working models. This flexibility appears to add meaningful value to the overall rewards package for many roles.
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Healthcare Strength — Medical, dental, and vision coverage are described as available for employees and dependents, alongside life insurance. Mental-health support is also included via an Employee Assistance Program (EAP).
Nagarro Insights
What We Do
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.
