Business Analyst

Posted Yesterday
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Portland, ME, USA
In-Office
65K-85K Annually
Mid level
Insurance
The Role
Gathers and validates business requirements, documents processes and user stories, facilitates stakeholder workshops, and serves as a liaison between business and technical teams. Identifies process improvements, supports product backlog prioritization, collaborates with Business Intelligence on data insights, and uses Azure DevOps, Visio, and Excel to track and document work. The role also mentors Associate Business Analysts and delivers solutions aligned with organizational goals.
Summary Generated by Built In

The Business Analyst plays a key role in driving business solutions by gathering and analyzing requirements, managing stakeholder relationships, and delivering measurable value to the MEMIC Group. This role requires a proactive approach to problem-solving, effective communication, and the ability to work independently on projects while collaborating with cross-functional teams. The Business Analyst takes ownership of their work, identifies opportunities for process improvements, and ensures solutions align with organizational goals. This position is ideal for someone with a strong foundation in business analysis who is eager to drive meaningful change and deliver measurable value to the organization.

Principal Duties & Responsibilities

  • Gather, document, and validate business requirements from stakeholders, ensuring alignment with project objectives and organizational goals.
  • Lead the documentation of current and future state processes, workflows, and user stories, ensuring clarity and accuracy.
  • Act as the primary liaison between stakeholders and technical teams, facilitating clear communication and managing expectations.
  • Proactively identify inefficiencies in processes and propose innovative solutions to improve workflows and deliver measurable value.
  • May act as Lead BA on a Product Team, managing and prioritizing the product backlog, ensuring alignment with strategic goals and stakeholder needs.
  • Collaborate with the Business Intelligence team to analyze data, identify trends, and provide actionable insights to support decision-making.
  • Utilize BA tools (e.g., Azure DevOps, Visio, Excel) to document requirements, model processes, and track project progress.
  • Facilitate workshops and meetings with stakeholders to gather input, gain clarity, and build consensus.
  • Mentor Associate BAs by providing guidance, sharing best practices, and supporting their professional development.

Minimum Knowledge, Skills and Abilities

  • 2-4 years of experience in business analysis or a related field, with a proven track record of delivering successful projects.
  • Familiarity with workers' compensation or insurance processes is preferred.
  • Advanced problem-solving skills, with the ability to analyze complex issues and propose practical, data-driven solutions.
  • Excellent written and verbal communication skills, with the ability to influence, engage, and build strong relationships with stakeholders at all levels. Ability to tailor messages to diverse audiences.
  • Proficiency in BA tools (e.g., Azure DevOps, Visio, Excel) and familiarity with Agile methodologies.
  • Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment.
  • Strong analytical and critical thinking skills, with a focus on delivering measurable business value.
  • Experience in process improvement methodologies (e.g., Lean, Six Sigma) is a plus.
  • Willingness and ability to adapt to changing priorities and embrace new challenges

MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. Additionally, we are committed to providing an inclusive and accessible recruitment experience for all candidates. If you need a reasonable accommodation during the interview process, please contact us at [email protected].

To ensure an equitable and authentic interview process, candidates should not use AI or chatbot tools during the live interview or phone screen. We welcome any preparation you choose to do beforehand, but all responses shared during the interview must be your own.

Note: MEMIC does not offer Stem-OPT EAD Extension for this role. 

MEMIC's Job Applicant Privacy Notice

Check out our benefit offerings here! Targeted salary range:  $65,000-$85,000

Skills Required

  • 2-4 years of experience in business analysis or a related field
  • Experience delivering successful projects
  • Familiarity with workers' compensation or insurance processes
  • Advanced problem-solving skills and ability to analyze complex issues
  • Excellent written and verbal communication skills
  • Ability to influence, engage, and build relationships with stakeholders
  • Proficiency with BA tools including Azure DevOps, Visio, and Excel
  • Familiarity with Agile methodologies
  • Ability to work independently, manage competing priorities, and meet deadlines
  • Strong analytical and critical-thinking skills
  • Experience with process improvement methodologies such as Lean or Six Sigma
  • Willingness and ability to adapt to changing priorities and embrace new challenges
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The Company
HQ: Portland, ME
459 Employees
Year Founded: 1993

What We Do

A super-regional workers’ compensation specialty insurer rated “A” (Excellent) by A.M. Best, The MEMIC Group insures more than 20,000 employers and their estimated 300,000 employees. Licensed across the country with more than $1.4 billion in assets, The MEMIC Group is a leading carrier in the Northeast with a growing profile down the Eastern Seaboard. Offices are located in New Hampshire, Connecticut, New York, New Jersey, Pennsylvania, Virginia and Florida, in addition to the headquarters in Portland, Maine. In 2018, The MEMIC Group will have written more than $400 million in premium, a growth of more than 5.5% from 2017 and part of a 70% increase over the past 5 years.

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