Spectrum Jobs

Business Analyst

Spectrum

Business Analyst

Posted 12 Hours Ago

Be an Early Applicant

Austin, TX, USA

In-Office

Junior

Information Technology • Internet of Things • Mobile • On-Demand • Software

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

The Role

Monitor and analyze operational events, evaluate processes, compile and present data, recommend improvements, support incident management and cross-functional coordination to enhance communications and daily operations.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you excel in fast-paced environments where operational awareness and strategic thinking drive business outcomes? As a Business Analyst for the Communication Desk at Spectrum, you will monitor business-impacting events, evaluate processes, and partner with stakeholders to deliver recommendations that enhance operational response and communication flow. Your role is pivotal in connecting frontline activities to broader business objectives, ensuring critical issues are managed effectively and continuous improvement in daily operations supports executive leadership across the organization.
Working Conditions

This position supports a 24/7/365 operation and requires flexibility to work varied hours, including participation in an on-call rotation to support business and operational priorities.
The anticipated starting shift for this position is 7:00 AM to 3:30 PM CT Sun-Thurs; however, work schedule assignments may be adjusted based on business needs.

How You'll Make an Impact

Collaborate with stakeholders to analyze business operations and propose solutions that support organizational goals
Evaluate organizational structure, policies and procedures to identify opportunities for enhanced processes and planning
Compile, interpret and present data to inform decisions regarding current and future operations
Create reports, charts, graphs and presentations that help shape new business strategies
Develop project estimates by identifying phases, personnel needs and associated costs
Assess external market trends and data sources to deliver actionable recommendations to management
Recommend improvements that may involve new technologies or alternative uses of existing technology
Support management of critical incidents from initial engagement through final resolution, including coordination of updates, documentation and follow-through across impacted teams
Provide concise, business-friendly communications to leadership and stakeholders regarding incident status, scope of impact, mitigation efforts and next steps
Participate in bridge calls, shift handoffs and cross-functional coordination efforts to maintain continuity during active operational events
Proactively support lower-priority operational workstreams when critical events are not active, including monitoring, email response coordination, frontline support and process guidance

What You'll Bring to Spectrum
Required Qualifications
Education

Bachelor's degree in business or related field or equivalent combination of education and experience

Experience

2+ years of business analysis or related experience

Skills

Strong prioritization and organizational skills
Ability to work independently and collaboratively within teams
Capable of managing multiple projects and priorities simultaneously
Proficient in analyzing and interpreting data
Quickly identifies business opportunities and challenges
Effective verbal and written communication with all levels of management
Comprehensive knowledge of software applications including Word and Excel

#LI-PB2
BGN332 2026-80258 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

Bachelor's degree in business or related field or equivalent combination of education and experience
2+ years of business analysis or related experience
Ability to work lawfully in the U.S. without employment-based immigration sponsorship
Flexibility to work varied hours, participate in on-call rotation, support 24/7 operation
Strong prioritization and organizational skills
Ability to work independently and collaboratively within teams
Capable of managing multiple projects and priorities simultaneously
Proficient in analyzing and interpreting data
Effective verbal and written communication with all levels of management
Comprehensive knowledge of software applications including Word and Excel

What the Team is Saying

Spectrum Compensation & Benefits Highlights

Retirement Support — A 401(k) with a dollar‑for‑dollar match up to 6% plus an additional 3% company retirement contribution for many roles is repeatedly highlighted, signaling strong long‑term savings support. Materials also note broad eligibility across job postings, reinforcing retirement as a core pillar.
Affordable Benefits — Health coverage costs are framed as stable because the company says it has absorbed the full premium increases for medical, dental, and vision for the past 12 years, helping keep paycheck deductions steadier than typical trends. This emphasis on cost control is prominently featured on the careers site.
Wellbeing & Lifestyle Benefits — Tuition‑free degree options via Guild and free or discounted Spectrum services (internet/TV/mobile where available) are positioned as signature offerings that add everyday value beyond base pay. Education and connectivity perks are consistently promoted across role postings.

Learn more about Spectrum's Compensation & Benefits →

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The Company

HQ: Stamford, CT

100,000 Employees

Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.