Business Analyst SAP Commerce

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2 Locations
In-Office
Healthtech • Logistics • Software
The Role

Join Covetrus, a global leader in technology and services for the animal health industry! We empower veterinary professionals, whether in companion animal, equine, or farm animal practices with cutting-edge products, innovative software, and tailored services. Our mission? To help vets deliver exceptional care, build lasting client relationships, and drive business success, all while keeping animals at the heart of everything we do.

Business Analyst - SAP Commerce

We are seeking a highly motivated IT Business Analyst / Functional lead with a background in SAP Commerce Cloud to join our eCommerce team. You will serve as a crucial link between our business stakeholders and the development team. Your expertise will be critical in collecting business requirements and converting them into clear user stories for the development team, assisting in the writing of documentation, and validating features to ensure they align with both business and user expectations. This role requires strong communication skills to effectively collaborate with stakeholders and ensure successful project outcomes.

Your main tasks are:

  • Identifying areas for improvement in e-commerce webshops and suggesting possible enhancements that align with business needs.
  • Translating business needs into actionable input for the development team, ensuring clarity and precision in requirements.
  • Facilitate all scrum activities & events together with the product owner & project manager.
  • Collaborating with internal teams to discuss implementation and integration details with other systems and services.
  • Creating and maintaining comprehensive project documentation, including business and functional requirements.
  • Assist in the testing phase, including user acceptance testing (UAT), to ensure solutions meet business needs.
  • Provide ongoing support and training end-users post-implementation.

Your profile:

  • Bachelor’s in information technology or business administration.
  • Minimum 5 years of experience with minimum 2+ years’ experience in SAP Commerce Cloud (SAP Hybris).
  • Strong understanding of B2B e-commerce processes.
  • Experience in wholesale distribution, eCommerce, or the pharmaceutical sectors is a plus.
  • Proven experience working in development teams using Agile (Scrum) methodologies. Scrum Master certification, would be nice to have.
  • Strong creative problem-solving abilities and excellent analytical skills.
  • Ability to simplify complex analytical concepts for effective communication.
  • Excellent communication skills to transform business requirements into clear documentation and actionable stories for the development team.
  • Knowledge on project management tools like Atlassian Jira & Confluence.

What can you expect from us:

• A challenging and enterprising work environment with an informal work environment.

• Excellent terms of employment, extra-legal benefits and a bonus based on targets.

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. 

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The Company
Dublin, OH
5,500 Employees
Year Founded: 2019

What We Do

Covetrus specializes in the production and distribution, inventory management, software and prescription management for veterinary care. Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We’re bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. Covetrus is headquartered in Portland, Maine, with more than 5,500 employees, serving over 100,000 customers around the globe.

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