Workplace Experience Manager – Western Europe & Nordics

Our focus is to strategically manage and innovate our global real estate portfolio, creating dynamic, safe, and cost-effective workspaces that empower our teams, reflect our brand, and support the core business of HERE.  

You will be part of a globally connected Workplace Experience team. Your manager is based in Germany and you will have 2 peers in Berlin and Chicago. Together, the team collaborates across regions to ensure consistent, high-quality workplace operations, while the APAC region is supported by a separate, dedicated team. 

What’s the role? 

We are seeking an experienced and highly organized Workplace Experience Manager – Western Europe & Nordics to oversee day-to-day facilities operations across our offices in the assigned geography. You will ensure efficient, compliant, and high-quality delivery of workplace services, coordinate vendors and landlords, support office projects, and be a reliable point of contact for operational issues across the region. 

This role is operational and hands-on, designed for someone with 3+ years’ relevant experience who thrives in a fast-paced, multi-stakeholder environment. 

On an average week, we expect you to be 3 days per week split between our Amsterdam and Eindhoven offices. 

Main Responsibilities 

• Champion the ongoing evolution of regional facilities operations across multiple offices, proactively seeking opportunities to enhance service delivery and align with HERE’s vision for outstanding workplaces. 

• Act as the go-to contact for facilities or workplace concerns, anticipating challenges, driving swift resolutions, and continuously improving the workplace experience. 

• Collaborate with vendors, service providers, and landlords to not only meet but exceed contracted standards, ensuring safety and consistently raising the bar for service quality and compliance. 

• Support and inspire office projects - whether moves, expansions, furniture upgrades, refurbishments, or closures- by bringing new ideas and a commitment to creating dynamic, employee-focused environments. 

• Drive efficient procurement processes (POs, vendor onboarding, invoicing) in close partnership with finance and procurement, with an eye on innovation and value creation for the workplace. 

• Monitor and analyze facilities budgets (OPEX & CAPEX), delivering transparent reporting and helping plan investments that elevate workplace quality. 

• Maintain and leverage operational data (space, service delivery, compliance) in systems of record to inform continuous workplace improvements and future-focused decisions. 

• Lead and support health, safety, security, and compliance initiatives, proactively shaping practices that promote well-being and a culture of excellence in every workplace. 

• Build strong partnerships with cross-functional stakeholders to understand evolving needs and deliver innovative workplace services that foster business continuity and an exceptional employee experience. 

You are a hands-on workplace professional who enjoys being close to the operation and making things work smoothly day to day. With a strong sense of ownership, you balance execution with collaboration, feel comfortable managing multiple offices and stakeholders, and take pride in creating safe, well-run, and welcoming workplaces where employees can do their best work. 

• 3+ years’ experience in Facilities Management, Corporate Real Estate, Property/Building Management, or similar 

• Hands-on operational mindset with a strong bias for execution and problem resolution 

• Proven experience coordinating vendors, landlords, and service providers across multiple locations 

• Excellent organizational skills and ability to manage competing priorities 

• Strong communicator, able to collaborate across cultural and organizational boundaries 

• Fluent in English; additional European languages a plus

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. #LI-MS1 

As part of HERE Technologies employment process, candidates will be required to successfully complete a background verification process. This offer and any related claims are subject to the successful completion of a background verification.

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.