For over 40 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications.
Yorktel is currently seeking a Business Analyst II that will assist our customer with a variety of projects by conducting research, analyzing data, creating reports, making recommendations, and presenting findings. The Business Analyst II skillsets may be more specifically defined at the call order level to include systems analysis, requirements analysis, research analysis, or general data analysis.
Roles & Responsibilities:
- Conduct background research on assigned projects, such as online market research, public or internal surveys, and meeting with project stakeholders.
- Develop methods for analyzing gathered information.
- Compile project related data and create detailed reports.
- Create business process documentation when necessary.
- Make oral and visual multimedia presentations.
- Assist with the evaluation of project business processes, anticipating requirements, and recommending and developing new solutions as needed.
- Maintain a professional approach and demeanor, including interaction with project stakeholders, members of the public, customer executives, and other contacts.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Leadership & Supervisory Responsibilities:
- None
Skills & Abilities:
- Excellent documentation, communication, teamwork, and organizational skills
- Strong troubleshooting and analytical abilities
- Experience analyzing complex data
- Keen attention to detail
- Experience in creating detailed reports and delivering multimedia presentations
- Proficient in the latest version of Microsoft Office Suite
- Required knowledge of SharePoint
- Strong public speaking skills preferred
Education & Experience:
- Requires a bachelor’s degree in business or related field
- 5 years of experience in business analysis
Additional Requirements:
- Requires extensive sitting, standing and walking
- Limited weekend and/or night work may be required
- Valid U.S. driver’s license is a requirement and must have a positive driver’s abstract.
- Current valid U.S. Passport is desirable.
- Must be willing to complete background checks and drug tests as required by current or future contracts
- Must be willing to apply for security clearances, suitability, and other related clearances to be able to work at certain customer locations
Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Skills Required
- Bachelor's degree in business or a related field
- Five years of experience in business analysis
- Experience analyzing complex data
- Excellent documentation, communication, teamwork, and organizational skills
- Strong troubleshooting and analytical abilities
- Keen attention to detail
- Experience creating detailed reports and delivering multimedia presentations
- Proficiency in the latest version of Microsoft Office Suite
- Knowledge of SharePoint
- Strong public speaking skills
- Valid U.S. driver's license and positive driver's abstract
- Current valid U.S. Passport
- Willingness to complete background checks and drug tests
- Willingness to apply for security clearances, suitability, and related clearances
What We Do
Yorktel is a leading global provider of IT managed services for Commercial Enterprise and Public Sector customers. Today, Yorktel manages thousands of devices and is the only partner to offer a truly end-to-end Modern Workplace as a Service, from telephony to video conferencing, and AV integration of simple work-from-home devices to complex collaboration systems in conference rooms. Founded in 1985 and with offices throughout the US and EMEA, Yorktel increases productivity by enabling customers to successfully integrate secure and reliable communications into their operations - from consulting and system monitoring, to webcasting and staffing. Yorktel designs, integrates, manages and supports system-wide collaboration solutions to efficiently meet the challenges placed upon organizations to manage their hybrid-work environment.
