Job Track Description:
- Requires formal education with expertise in a professional, sales, or technical area.
- Performs technical-based activities.
- Contributes to and manages projects.
- Uses deductive reasoning to solve problems and make recommendations.
- Interfaces with and influences key stakeholders.
- Leverages previous knowledge and expertise to achieve results.
- Ability to complete work self-guided.
- College or university degree required.
General Profile
- Performs routine assignments.
- College or university degree required or equivalent work experience providing exposure to fundamental theories and concepts.
- Develops skills by performing structured work assignments.
- Uses existing procedures to solve routine or standard problems.
- Receives instruction, guidance, and direction from others.
Functional Knowledge
- Requires a conceptual understanding of theories, practices, and procedures.
Business Expertise
- Applies general knowledge of business developed through education or experience.
Impact
- Impacts the accuracy of own work.
- Follows standardized procedures and practices to achieve objectives and meet deadlines.
Leadership
- No supervisory responsibilities.
- Responsible for developing technical contributions.
Problem Solving
- Uses existing procedures to solve standard problems.
- Examines information and standard practices to make sound judgments.
Interpersonal Skills
- Exchanges information and ideas effectively.
Responsibility Statements
- Attends meetings to record needed changes in service delivery processes and systems.
- Collects data from customers relating to systems and reports issues impacting service delivery.
- Documents basic business functional requirements.
- Obtains clarification from stakeholders for service delivery and/or system change needs.
- Assists with the collection of data required to compile project definitions and cost assessments.
- Helps to create project cost estimates by calculating work hours and required resources.
- Collects Service Level and Operating Metrics data for business operations reports.
- Develops basic knowledge of operating processes, user-based systems, and governing regulations.
- Performs other duties as assigned.
- Complies with all policies and standards.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the TeamConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Skills Required
- College or university degree
- Equivalent work experience providing exposure to fundamental theories and concepts
- Ability to perform technical-based activities and complete structured work assignments
- Ability to communicate effectively with stakeholders and exchange information and ideas
Conduent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.
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Healthcare Strength — Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
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Leave & Time Off Breadth — Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
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Wellbeing & Lifestyle Benefits — Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.
Conduent Insights
What We Do
Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.
