Key responsibilities include:
- Understand functional requirements, able to apply business and functional knowledge to design comprehensive end-to-end testing strategies.
- Validate that solutions align with the organization’s continuous improvement strategies and contribute to operational efficiency
- Develop test scripts and execute test throughout the application lifecycle.
- Able to formulate test scenarios and test plans, conduct user acceptance testing, update test results with proper documentation and prepare UAT status scorecard to stakeholders
- Log defects and issues discovered during testing, including clear description, steps to reproduce and potential impacts on business process.
- Maintain awareness of technical progress and risk for assigned projects, confer with technical personnel to resolve issues and drive corrective actions.
- Track and monitor defects with Tech, and Ops, if required.
- Communicate test results and potential impacts to business analyst and business stakeholders, ensuring that all parties are aligned on the findings and recommendations.
- Prepare user guide and conducts training to operational users on any new deployment.
- Ensuring risk and compliance standards are followed for every changes.
Qualifications
- Diploma/Degree in Information Technology or Business Information Systems
- Preferably with 2 years of working experience in business analysis and user acceptance testing. Fresh graduates are encouraged to apply.
- Candidates with working experience in Insurance operations and processing can be considered.
- Business Analysis skill in delivery business requirement process
- Project management skill in executing and managing user acceptance testing and planning.
- Savvy in the application of latest technology
- Proactive, resourceful, innovative/creative/critical thinkers and able to engage stakeholders from different business domains.
- Strong business acumen and communication skills
- Good analytical thinking, decision making and problem-solving skills.
- Self-managing, strong analytical and problem-solving skills, detail-oriented and capable of delivering a high quality of work.
- Excellent oral and written communication including listening skill and dispute resolution skills at the assignment level. Have good Interpersonal and consultative skills.
Skills Required
- Diploma or degree in Information Technology or Business Information Systems
- Business analysis experience in delivering business requirements
- Project management skills for planning and managing user acceptance testing
- Strong business acumen and communication skills
- Analytical thinking, decision-making, problem-solving, and attention to detail
- Ability to engage stakeholders across different business domains
- Excellent oral and written communication, listening, interpersonal, consultative, and dispute-resolution skills
- Approximately two years of business analysis and user acceptance testing experience
- Experience in insurance operations and processing
- Familiarity with current technology
- Fresh graduates are encouraged to apply
Income Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Income Insurance and has not been reviewed or approved by Income Insurance.
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Strong & Reliable Incentives — For sales-oriented roles, performance incentives and tiered bonuses can meaningfully lift earnings when targets are achieved. Some describe it as a solid platform to build income on top of base pay.
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Healthcare Strength — Standard benefits commonly include medical coverage that is described as decent or good. This supports a generally acceptable benefits package for many roles.
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Leave & Time Off Breadth — Annual leave is often viewed as decent, aligning with reports of manageable workloads and work-life balance. This helps offset concerns about base salary competitiveness for some employees.
Income Insurance Insights
What We Do
Income Insurance Limited (Income Insurance) is one of the leading composite insurers in Singapore, offering life, health and general insurance. Established in Singapore to plug a social need for insurance in 1970, Income Insurance continues to put people first by serving the protection, savings and investment needs of individuals, families and businesses today. Its lifestyle-centric and data-driven approach to insurance and financial planning puts the company at the forefront of innovative solutions that empowers the people it serves with better financial well-being. Additionally, Income Insurance is committed to being a responsible business that champions the environment and builds stronger communities by supporting financial inclusion, education for youth-in-need and seniors’ well-being. For more information, please visit www.income.com.sg
