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The Role
Leads Atlassian’s APAC Deal Desk organization supporting complex enterprise deals across the quote-to-cash lifecycle. Responsibilities include managing and developing distributed teams, shaping commercial deals, scaling repeatable processes, partnering with Sales, Finance, Legal, and Product, analyzing performance data, and driving automation and system improvements. The role supports high-value enterprise transactions involving non-standard pricing, multi-product bundles, and enterprise license agreements.
Summary Generated by Built In
Sales | Singapore, Singapore | Remote, Remote
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
As Head of APAC Deal Desk at Atlassian, you'll lead the teams that shape and support our largest, most complex deals across APAC. You'll own end-to-end quote-to-cash for Mid-Market, Enterprise, and Strategic customers, partnering closely with Sales, Finance, Legal, and Product to structure smart deals that drive growth for Atlassian and lasting value for our customers
Responsibilities
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
This role may also be eligible for benefits, bonuses, commissions, and equity.
Qualifications
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
As Head of APAC Deal Desk at Atlassian, you'll lead the teams that shape and support our largest, most complex deals across APAC. You'll own end-to-end quote-to-cash for Mid-Market, Enterprise, and Strategic customers, partnering closely with Sales, Finance, Legal, and Product to structure smart deals that drive growth for Atlassian and lasting value for our customers
Responsibilities
- Lead and inspire the APAC Deal Desk team to deliver exceptional deal shaping, commercial modeling, and operational support for our Enterprise sales organization across the region.
- Evolve, and scale a repeatable Deal Desk playbook that accelerates deal cycles and enables a best-in-class customer experience across Mid-Market, Enterprise, and Strategic segments.
- Partner closely with Sales leadership, Finance, Legal, and other key stakeholders to design and implement practices and policies that drive stronger commercial outcomes for Atlassian and long-term value for our customers.
- Leverage data, reporting, and analytics to monitor the health and performance of the team, proactively identify opportunities, and deliver measurable business impact.
- Collaborate with process and system teams to support adoption of automation, and champion process improvements, system enhancements, that elevate efficiency, quality, and the strategic impact of the Deal Desk function across APAC.
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
This role may also be eligible for benefits, bonuses, commissions, and equity.
Qualifications
- 8+ years in Deal Desk, Sales Operations, or Commercial Finance within a B2B SaaS or high-growth technology company.
- 5+ years of people leadership, with a track record of building, scaling, and developing high-performing, geographically distributed teams.
- Deep experience structuring and supporting complex, high-value enterprise deals (typically $1M+ ACV), including non-standard pricing, multi-product bundles, and ELAs.
- Strong command of quote-to-cash processes and the systems that support them (Salesforce, CPQ, CLM, billing/ERP).
- A natural ability to influence and partner with senior leaders across Sales, Finance, and Legal - especially in ambiguous, high-stakes situations.
- Sharp analytical instincts - you use data to diagnose, prioritize, and drive change, not just report on it.
- Excellent communication skills; you can shift seamlessly between executive audiences and frontline teams.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
Skills Required
- 8+ years of experience in Deal Desk, Sales Operations, or Commercial Finance within a B2B SaaS or high-growth technology company
- 5+ years of people leadership experience building, scaling, and developing geographically distributed teams
- Experience structuring and supporting complex, high-value enterprise deals, typically $1M+ ACV
- Experience with non-standard pricing, multi-product bundles, and enterprise license agreements
- Strong command of quote-to-cash processes and supporting systems, including Salesforce, CPQ, CLM, billing, and ERP
- Ability to influence and partner with senior leaders across Sales, Finance, and Legal
- Strong analytical skills using data to diagnose issues, prioritize actions, and drive change
- Excellent communication skills with executive audiences and frontline teams
What the Team is Saying
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Engineering Senior Associate, United States
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Software Engineer, United States
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Product Manager, United States
Ashleigh
Frontend Engineer, United States
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Senior Frontend Software Engineer, United States
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Atlassian Compensation & Benefits Highlights
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Parental & Family Support — Parental leave spans 26 weeks for birthing parents and 20 weeks for non-birthing parents, alongside inclusive family-formation benefits such as fertility treatment, adoption, and surrogacy. Additional supports include menopause resources and caregiving-related programs.
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Retirement Support — Retirement programs include a U.S. 401(k) company match with immediate vesting and multiple contribution options. These are complemented by other financial wellbeing tools like HSAs/FSAs.
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Healthcare Strength — Medical coverage is paired with mental-health resources, disability and life insurance, and options such as HSA/FSA. Descriptions also point to solid plan choices with access to counseling, coaching, and 24/7 support.
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The Company
What We Do
Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.
Why Work With Us
At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.
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