The Role
Analyzes business needs, documents current and future-state requirements, designs workflows, and supports solution development. Facilitates stakeholder meetings, manages dependencies across teams, coordinates multiple projects, and performs end-to-end business acceptance testing with test traceability. Communicates issues and client feedback to business and technology leaders, tracks deliverables, and mentors less-tenured associates. Uses collaboration, visualization, documentation, and work-management tools.
Summary Generated by Built In
The Expertise and Skills You Bring
- Proficiency in business requirements methodologies, including current and future state analysis, use?case development, requirements and solution documentation.
- Experience with workflow design, data analysis, and data visualization.
- Strong written and verbal communication skills, including the ability to summarize and interpret information to influence key stakeholders such as Subject Matter Experts, product and technology teams and other business partners.
- Effective meeting disciplines, identifying and confirming key attendees, setting and communicating agendas, facilitation, documenting key discussion points and outcomes, and identifying deliverables, owners, and target dates.
- Perform end-to-end Business Acceptance Testing and ensure the traceability of test cases.
- Take initiative to communicate issues/client feedback with Business and IT Product Leader(s)/Manager(s) to resolve issues in a timely manner.
- Manage dependencies across teams and work on multiple projects simultaneously.
- Willingness to coach and guide less?tenured associates through mentoring and knowledge sharing.
- Bachelor’s degree or equivalent experience preferred.
- Familiar with tools such as Confluence, MIRO, and concepts like story writing and backlog management.
- Proficiency in Microsoft Word, Excel, PowerPoint, and work management or delivery tracking tools (e.g., Jira or similar).
Skills Required
- Proficiency in business requirements methodologies, including current and future-state analysis, use-case development, and requirements and solution documentation
- Experience with workflow design, data analysis, and data visualization
- Strong written and verbal communication skills
- Ability to facilitate meetings, document outcomes, and track deliverables, owners, and target dates
- Experience performing end-to-end Business Acceptance Testing and maintaining test-case traceability
- Ability to communicate issues and client feedback to business and IT product leaders or managers
- Ability to manage cross-team dependencies and multiple projects simultaneously
- Willingness to coach and mentor less-tenured associates
- Bachelor's degree or equivalent experience
- Familiarity with Confluence and MIRO
- Familiarity with story writing and backlog management
- Proficiency in Microsoft Word, Excel, PowerPoint, and work management or delivery tracking tools such as Jira
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The Company
What We Do
CTI Consulting is a South Florida technology solutions and staffing firm founded in 1998. It provides IT staffing and nearshore staffing services for startups through Fortune 100 companies, alongside digital-product work such as designing, testing, deploying, improving, and updating mobile applications. The company emphasizes close client collaboration, comprehensive candidate evaluation, continuing education, and innovative, scalable software solutions that improve operational efficiency.









