CTI Consulting
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Information Technology • Professional Services • Software • App development
Designs, supports, and enhances relational database management systems for business applications. Consults with application owners, translates business requirements into database solutions, evaluates vendors and technologies, leads complex enhancements and production problem resolution, coordinates testing, manages project tasks, ensures regulatory and internal control compliance, and mentors less experienced staff. Provides technical guidance on performance, reliability, risk mitigation, and RDBMS strategy across multiple concurrent initiatives.
Information Technology • Professional Services • Software • App development
Owns and administers the Blue Prism platform, including upgrades, patches, configuration, Control Room operations, bot execution, and production support. Develops and enhances automation processes, troubleshoots incidents, performs root-cause analysis, and implements permanent fixes. Leads and mentors RPA resources, manages workload and automation backlogs, partners with stakeholders, builds ABBYY-enabled solutions, and maintains technical documentation.
Information Technology • Professional Services • Software • App development
Develops end-user training for SAP S/4HANA materials management, inventory, purchasing, receiving, and warehouse processes. Creates guides, job aids, exercises, practice data, assessments, and AI-assisted content. Collaborates with global subject matter experts, supports super users and functional leads, and enables purchasing and warehouse teams during system implementation and go-live.
Information Technology • Professional Services • Software • App development
Design and architect Microsoft Intune MDM solutions for iOS and Android devices in virtual environments. Provide technical authority, troubleshoot complex deployments, advise government clients on MDM strategy, document architecture decisions, evaluate tools, and deliver optimization recommendations. The role requires engineer-level architecture experience rather than day-to-day implementation.
Information Technology • Professional Services • Software • App development
Develop end-user training for an SAP S/4HANA transformation, including classroom guides, job aids, exercises, practice data, and assessments. Collaborate with global subject matter experts, production owners, technical consultants, site leads, and super users. Maintain training content as the solution evolves and support enablement across sales, service, shipping, billing, warranty, contracts, and related enterprise processes.
Information Technology • Professional Services • Software • App development
Analyzes digital banking data and develops reports, dashboards, and automated processes to support business decisions. Provides insights on customer segmentation, acquisition, cross-sell, retention, digital content, and campaign performance. Partners with marketing and content teams on measurement strategies, presents findings to nontechnical stakeholders, trains business users, and ensures reporting quality, risk controls, and regulatory compliance.
Information Technology • Professional Services • Software • App development
Build and maintain enterprise customer-facing full-stack applications using Angular, Java, Spring Boot, Node.js, REST APIs, AWS, Docker, and Kubernetes. Collaborate with architecture, security, UX, platform teams, and stakeholders to deliver secure, scalable, testable applications. Apply DevSecOps, TDD, modern software architecture, cloud-native practices, and secure coding standards while contributing to engineering standards, mentoring teammates, and supporting continuous learning.
Information Technology • Professional Services • Software • App development
Resolves help desk escalations and technical incidents, performs system maintenance such as patching and operating system updates, troubleshoots issues, validates changes, and documents procedures. The role participates in projects, coaches junior staff, communicates technical issues and status updates to management, supports risk and regulatory controls, and works scheduled evening responsibilities.
Information Technology • Professional Services • Software • App development
Analyzes and translates business objectives into software solution requirements and specifications for moderate to complex technology initiatives. Collaborates with Agile teams, develops user stories, works with SQL and API tools, and helps address technical challenges. The role requires strong analytical, communication, and influencing skills, along with the ability to mentor junior analysts and coordinate effectively with U.S. and India-based teams.
Information Technology • Professional Services • Software • App development
Lead a multi-country IBM Maximo MAS 9.0 migration across the US, Mexico, and Canada. Responsibilities include asset and data inventory, infrastructure and licensing coordination, automated migration, testing, system health monitoring, access administration, KPI reporting, troubleshooting, configuration, and user training. The role requires hands-on migration leadership, extensive Maximo administration, integration troubleshooting, stakeholder management, and monthly travel to regional sites.
Information Technology • Professional Services • Software • App development
Responds to help desk escalations and technical incidents, troubleshooting and isolating issues with diagnostic tools. Performs system maintenance, patching, operating system updates, health checks, and change validation according to SOPs. Participates in projects, coaches less experienced staff, supports evening coverage, documents process improvements, and escalates complex or risk-related issues. Maintains internal controls, regulatory standards, audit requirements, and effective communication with management and customers.
Information Technology • Professional Services • Software • App development
Designs and maintains scalable UI, API, performance, security, and load test automation frameworks. Defines automation strategy, selects testing tools, integrates automated tests into CI/CD pipelines, reviews test code, manages test data and environments, and monitors coverage and quality metrics. Collaborates with development and product teams to translate requirements into comprehensive testing solutions, reports execution status, resolves complex issues, supports junior teammates, and adheres to risk, regulatory, and internal control standards.
Information Technology • Professional Services • Software • App development
Formulates requirements, configures, tests, and enhances centralized cybersecurity control assessment technologies. Develops compliance standards, operational procedures, reporting improvements, escalation processes, and audit documentation. Supports vulnerability assessment teams, vendor relationships, technology stakeholders, budgeting, and regulatory compliance. Provides technical guidance and mentorship to Risk Process team members while monitoring cybersecurity risks and remediation activities.
Information Technology • Professional Services • Software • App development
Develops and oversees systems analysis, application design, software development, testing, debugging, and technical documentation. Coordinates development resources, manages technical project plans, evaluates technology and vendor solutions, and supports application operations. Collaborates with technology teams, business units, vendors, and senior management while ensuring regulatory compliance, risk controls, audit readiness, and delivery milestones. May lead complex projects, budgeting, due diligence, cost-benefit analyses, and business studies.
Information Technology • Professional Services • Software • App development
Lead the design and maintenance of scalable UI, API, performance, security, and load-test automation frameworks. Define testing strategy, tooling, architecture, and test data approaches; integrate automated testing into CI/CD pipelines; review test code; monitor coverage and quality metrics; report execution status; and resolve complex technical issues while mentoring teammates and supporting risk and regulatory controls.
Information Technology • Professional Services • Software • App development
Leads complex business systems projects by gathering and documenting requirements, preparing functional specifications and test plans, coordinating stakeholders and vendors, managing testing and implementation, resolving issues, supporting system integrations and conversions, and ensuring compliance with technology standards and regulatory requirements. Serves as a functional lead and subject matter expert while mentoring less experienced staff and coordinating post-implementation activities.
Information Technology • Professional Services • Software • App development
Lead automation quality efforts by designing scalable UI, API, performance, security, and load testing frameworks. Define automation strategy, integrate tests into CI/CD pipelines, review test code, manage test data and environments, monitor coverage metrics, and report execution status. Collaborate with development and product teams on requirements and acceptance criteria, resolve complex technical issues, mentor less experienced teammates, and ensure compliance with risk, regulatory, and internal control standards.
Information Technology • Professional Services • Software • App development
Leads complex business application projects by gathering requirements, preparing functional specifications, coordinating testing, managing change requests, facilitating project meetings, and supporting implementations. Acts as a functional lead and subject matter expert, coordinates business, technology, vendor, and testing teams, performs data mapping, estimates timelines and project phases, resolves implementation issues, and ensures compliance with corporate technology, risk, regulatory, and documentation standards.
Information Technology • Professional Services • Software • App development
Leads moderately complex business application projects by gathering requirements, documenting functional specifications, coordinating project teams and vendors, preparing and executing testing, supporting integrations and data mapping, resolving implementation issues, and managing post-implementation reviews. Ensures projects meet business, regulatory, risk, scope, timeline, and technology standards while serving as a subject matter expert and mentor.
Information Technology • Professional Services • Software • App development
Designs and implements customer-facing full-stack applications using Angular, Java, Spring Boot, Node.js, AWS, Docker, and Kubernetes. Builds RESTful APIs and secure, testable software using DevSecOps, TDD, automation, and modern architectural patterns. Collaborates with architecture, security, UX, platform teams, and stakeholders to establish engineering standards, support cloud-first development, solve complex problems, and mentor team members.



