We are looking for a passionate Brand Manager to join our Pat McGrath counter within H beauty Bristol. As Brand Manager you will providing a truly remarkable experience for every customer, and be the go-to expert on all things Pat McGrath.
Harrods is bringing more magic, innovation, and theatre to the beauty market through our H beauty standalone stores across the UK. H beauty is no normal beauty hall, with a champagne bar, blow dry bar, interactive playtables to try on the latest products, a Harrods gift shop, and a big pink bear for your Instagram pictures; we are focussed on the experience our customers have when they walk through our doors.
About the Role
You’ll be responsible for providing a first-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and H beauty brand.
In return, you’ll enjoy a package that includes 22 days’ holiday, your birthday off, double time on Bank Holidays, up to 33% Harrods discount (including our restaurants), plus joining our generous pension scheme.
You will:
- Build relationships with our brand partners will come naturally to you. With your high energy, enthusiasm, and genuine passion for the industry you love to work collaboratively, acting as a key link between Harrods and your brands.
- Attend all required brand training sessions and you will become a Training Ambassador for the store, sharing your newly found knowledge on upcoming product launches with your colleagues in sessions such as team briefs.
- Oversee the stock operation for your brands, ensuring an accurate stock file is maintained.
- Help us wow every H beauty customer as they come into store. You will be responsible for maintaining your visual merchandising to both H beauty and brand standards, liaising with external and internal VM teams on VM updates.
- Regularly review trade and share insights and recommendations with your Assistant Manager, along with providing quality feedback weekly in a constructive manner to the brand and relevant buying teams.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic stores one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram @togetherharrods
Additional Information:
Time Type:
PermanentDepartment:
H Beauty (Michelle Vien)
What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods
Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.
Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
