Jobs at Harrods

The role involves overseeing Harrods' IT infrastructure across physical, virtual, and cloud platforms, focusing on automation, security, and transformation.

Lead and mentor the styling team to deliver Harrods e-commerce creative vision across menswear and womenswear. Oversee outfitting, model casting, talent development, styling processes, daily briefs/PDFs, kit management, and ensure imagery aligns with brand guidelines while maintaining studio efficiencies and deadlines.

Lead and support campus-wide wired, wireless, and voice network infrastructure. Provide end-to-end configuration and support for partner networks, enforce cabling and M&E standards, monitor power/UPS and environmental conditions, and perform advanced troubleshooting. Manage and coach a team, drive operational excellence, and translate technical details for diverse stakeholders.

Lead evaluation, design and optimisation of HR processes across the employee lifecycle. Drive continuous improvement using Lean/Six Sigma, lead cross-functional projects, run workshops, analyse HR data, ensure data integrity, compliance and controls, and partner with HR, IT, Payroll and Workday teams.

Design and build responsive, modular email templates and reusable content blocks using tools like Figma and Emarsys. Implement dynamic, personalised content, optimise for accessibility, dark mode and client compatibility, and monitor performance to recommend improvements. Collaborate with CRM, creative, copywriting and strategy teams; deliver within tight deadlines.

Coordinate end-to-end project workflows for the Creative Studio, managing briefs, production, approvals, and delivery. Assign tasks to design, editorial, and copy teams; support content management and asset uploads; maintain approval records; communicate with stakeholders, escalate risks, and ensure timely delivery of digital and marketing assets.

Support planning and execution of PR and influencer campaigns, build media and influencer relationships, secure coverage across print/digital/social, manage project trackers and timelines, and collaborate with marketing, buying, and brand teams to deliver activations.

Support Private Shopping gifting and client engagement campaigns by executing targeted activations, managing budgets and activity trackers, coordinating personalised client touch points and experiences, and collaborating with client development and brand engagement teams to ensure culturally appropriate, timely communications and high-quality service.

Lead a team to provide world-class customer service, enhance brand identity, and drive sales while building strong client relationships.

The Client Relationship Assistant supports Client Relationship Managers by managing client interactions, maintaining activity trackers, coordinating travel, and facilitating meetings to drive client engagement and loyalty.

Provide expert advice and support for retail teams on transaction-related issues while ensuring compliance with policies and delivering excellent customer service.

Provide world-class customer experiences on the shop floor by combining product knowledge and the art of selling to meet sales targets. Maintain visual merchandising, stock levels, Harrods Rewards promotion, and customer feedback processes while working on-site and collaborating with team members.

Lead complex engineering projects in the Store Development team, ensuring high-quality delivery and compliance with health and safety regulations while managing multiple stakeholders and teams.

Join the Fine Watches Talent Community to be considered for future Brand Manager roles focusing on sales and client relations.

The Senior Workday Analyst will lead design and optimization of Workday solutions, mentor analysts, and ensure solutions align with platform standards.

The Talent Acquisition Manager will lead a large recruitment team to attract and hire talent across various roles, enhancing candidate experience and employer branding while utilizing data to improve recruitment outcomes.