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Building a better future for this generation and the next.
The Role
Processes, codes, audits, and indexes invoices for fleet services. Contacts service providers about discrepancies, verifies approval limits, completes billing workflows, handles rebills and purchase order inquiries, and performs VMRS coding and costing. The role requires accurate, high-volume data entry, strong attention to detail, and effective communication in a fast-paced billing team.
Summary Generated by Built In
We are seeking a detail - oriented Billing Specialist I to join our Billing team in Cherryville, NC or remote. This role is responsible for ensuring accurate billing processes and effective communication with service providers and team members. This role is for our unprocessed team calling for service provider invoices.
The Billing Specialist I plays a key role in supporting accurate and timely billing operations for the Cox Fleet. This position is responsible for coding, auditing, and processing invoices, resolving discrepancies with service providers, and ensuring billing workflows are completed efficiently. This role is ideal for someone who is detail-oriented, organized, and eager to grow within a fast-paced billing environment.
Responsibilities:
Minimum Qualifications
Preferred Qualifications
USD 16.59 - 24.86 per hour
Compensation:
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 10/22/2026
EOE, including disability/vets
The Billing Specialist I plays a key role in supporting accurate and timely billing operations for the Cox Fleet. This position is responsible for coding, auditing, and processing invoices, resolving discrepancies with service providers, and ensuring billing workflows are completed efficiently. This role is ideal for someone who is detail-oriented, organized, and eager to grow within a fast-paced billing environment.
Responsibilities:
- Contact service providers regarding invoice discrepancies or inquiries.
- Determine and mark invoices as Work & Cost Complete (WACC).
- Audit reviews the invoice to make sure there are no discrepancies and verifying we have the customers approval limit to proceed.
- Drag and drop invoices into appropriate events within the system.
- Execute TMCare resets as applicable.
- Process rebills for Roadside and TMCare services
- Index invoices into the workflow system.
- Perform VMRS coding and costing of invoices, and audit invoices to ensure correct billing.
- Respond to Purchase Order (PO) line inquiries and handle overflow calls.
- Undertake additional duties as assigned within the Billing department.
Minimum Qualifications
- High School Diploma or GED
Preferred Qualifications
- Experience using computers and office equipment for data entry, faxing, emailing, and document copying
- Prior experience with VMRS coding and billing is a plus
- Strong attention to detail and ability to manage high volumes of work accurately
- Comfortable working in a fast-paced, team-oriented environment
USD 16.59 - 24.86 per hour
Compensation:
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 10/22/2026
EOE, including disability/vets
Skills Required
- High School Diploma or GED
- Experience using computers and office equipment for data entry, faxing, emailing, and document copying
- Prior experience with VMRS coding and billing
- Strong attention to detail and ability to manage high volumes of work accurately
- Comfortable working in a fast-paced, team-oriented environment
What the Team is Saying
Belinda
Manager of Network Automation
Tonya
Director of Agile Delivery
Chris
Manager of Engineering Support & Delivery
John Chapman
National Client Sales Director, Cox Automotive
Kib Yahyehyrab
Audit Analysis, Cox Enterprises
Jenny Arias
Marketing & Events Assistant, Cox Farms
Cox Enterprises Compensation & Benefits Highlights
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Retirement Support — The 401(k) features eligibility after 90 days with an automatic 2% contribution and a dollar-for-dollar match up to 6%, for up to 8% from the company. This structure is highlighted as a standout element of the package.
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Healthcare Strength — Multiple medical plan choices (Core PPO, Premium PPO, and an HSA-eligible HDHP) with in-network preventive care covered at 100%, alongside mental-health and wellness resources, indicate robust healthcare support. Plan options and wellness tools are emphasized across benefits materials.
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Parental & Family Support — Paid parental leave, adoption assistance, comprehensive fertility coverage, childcare/backup-care support, and resources such as Milk Stork and gender-affirming care signal strong support for families. Additional life-stage supports like menopause care further broaden the offering.
Cox Enterprises Insights
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The Company
What We Do
Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!
Why Work With Us
Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.
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Cox Enterprises Teams
Product & Tech
About our Teams
Cox Enterprises Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
