Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Banquet Server, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere's what you'll do during a typical day:
- Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
- Master the menu: Learn the details of all menu items and specials so you can help guests and answer their questions with confidence
- Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!
- Manage the service station: Make sure the service station is always fully stocked, clean, and organized
- Clear and transport tableware: Remove dishware, glassware, and silverware at the end of meal service and deliver them to the dishwashing area for cleaning
- Support event preparation: Assist with tasks such as cleaning, arranging and setting banquet tables, and restocking supplies to maintain a seamless event flow
- Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Ideal candidate must meet requirements:
- Must have up to 1 year banquet experience.
- Have the ability to stand on your feet up to 8 hours shift with or without reasonable accommodations.
- Able to bend, stoop, walk, lift/ push/ pull up to 50 lbs., with or without reasonable accommodation.
- Able to work flexible, various hours- including nights, weekends, and holidays
- Must be the legal age to serve alcohol in the state for which you are applying for.
Preferably:
- Have knowledge about food and beverage services including all wines, beers, spirits, cocktails, hot beverages, other non-alcoholic beverages, cuisines, accompaniments and the overall enhancing of the dining experience.
- Has or can obtain a current certification in training for interventions procedures (TIPS) or beverage alcohol sells and servers education and training (BASSET) or a qualified equivalent.
- Has or can obtain a food safety certification.
Skills Required
- Up to 1 year of banquet experience
- Ability to bend, stoop, walk, and lift, push, or pull up to 50 pounds, with or without reasonable accommodation
- Availability to work flexible hours, including nights, weekends, and holidays
- Legal age to serve alcohol in the applicable state
- Knowledge of food and beverage services, including beverages, cuisines, accompaniments, and dining service
- Current or obtainable TIPS, BASSET, or equivalent beverage alcohol service certification
- Current or obtainable food safety certification
Hilton Compensation & Benefits Highlights
-
Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
-
Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
-
Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
Gallery
.jpg)
Hilton Offices
OnSite Workspace
With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
