As an Auction Administrator, you’ll be responsible for providing outstanding customer service and administrative support to clients who wish to buy and sell their property with Broad Arrow Group. You’ll work alongside our Car Specialist team to ensure that clients have a positive experience and that the consignment process runs smoothly from start to finish.
Ready to get in the driver’s seat? Join us!
What you’ll do
- Manage and review consignment agreements, title and registration documents, and other documentation; flag any potential issues and resolve prior to auction
- Track marketing fees and follow up with clients as necessary to secure payment
- Maintain accurate records in company database by updating consignment details and other information throughout the lifecycle
- Coordinate photography and cataloging for individual consignments as needed
- Scan historical documents to Research & Editorial team; prepare files for display
- Assist with proofreading and review of marketing materials to ensure that consignment information is presented accurately
- Arrange transport and delivery of consignments to auction site and other locations
- Track waived costs and client recharges; verify that all recharges are captured on settlement statements
- Respond to pre-sale enquiries from sellers and potential bidders
- Process catalog requests, bidder registrations, and guest attendance for Broad Arrow Group auctions and other events
- Prepare check-in paperwork and other onsite reports
- Attend auctions to provide onsite support for clients and Broad Arrow Group staff
- Manage transfer of title and registration documents from seller to buyer
- Handle post-sale clean up, including invoicing, collecting payments, and making arrangements for removal, storage, and onward transport on behalf of clients
- Serve as key point of contact for any post-sale queries from both buyers and sellers; ensure any issues are escalated appropriately and resolved in a timely manner
This might describe you
- Previous experience in a customer-facing administrative role, preferably within the auction industry
- Strong organizational skills and attention to detail
- Flexibility to work at evenings/weekends and travel internationally to auctions as needed
- Positive mindset with an emphasis on collaboration and teamwork to provide the best advice and outcome for clients
- Excellent interpersonal and communication skills – both written and verbal
- Ability to work calmly under pressure; adept at problem-solving
- Ability to prioritize and manage workflow effectively in order to meet deadlines, particularly while working independently as part of a remote team
- High degree of integrity, confidentiality, and work ethic
- Familiarity of public company requirements, including Sarbanes Oxley and key regulations, if applicable
Over and above
- Proficiency in multiple languages is a plus
Other things to note
- This role can be worked as a hybrid position within the United Kingdom.
- Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable
Say hello to Hagerty
Hagerty is an automotive enthusiast brand and the world’s largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, Marketplace, Broad Arrow Group and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile.
Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member.
At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.
If you reside in the following jurisdictions: California, Colorado, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, New Jersey, Ohio, Rhode Island, Vermont, Washington, or Canada please email [email protected] for compensation, comprehensive benefits and the perks that set us apart.
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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Hagerty Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hagerty and has not been reviewed or approved by Hagerty.
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Parental & Family Support — Parental leave offerings include 12 weeks paid maternity leave, 4 weeks paid spousal/partner leave, adoption assistance, and a phased return to work. These elements signal strong support for family needs.
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Healthcare Strength — Medical, dental, and vision coverage are presented as comprehensive and paired with standard paid leave programs. This breadth forms a strong core health benefits foundation.
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Retirement Support — A 401(k) program with company matching and an Employee Stock Purchase Program are part of the package. These programs enhance long-term financial security and ownership opportunities.
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What We Do
Hagerty was built by people who love cars. We began as a niche insurance agency offering coverage for collector cars. We’re now a global automotive enthusiast brand and the world’s largest membership organization for car lovers. It's all driven by our love for cars. Our purpose is saving driving. We exist to fuel car culture and ultimately save driving for future generations. Our mission is building a global business to fund our purpose, create a space where team members thrive; and drive positive impact throughout the world. Driving is who we are. Hagerty offers integrated membership products and programs with unique experiences that bring together automotive enthusiasts across the globe. We connect people who love cars through our Hagerty Drivers Club (620,000+ members), entertainment and events such as the Greenwich Concours d’Elegance, The Amelia, The Detroit Concours, Motorlux and the California Mille, as well as valuation capabilities, Hagerty Marketplace, Hagerty Media, and Garage + Social. Hagerty is always looking for talented new team members to help us drive forward. If our purpose, mission and beliefs resonate with you, let’s talk about getting you behind the wheel
