Job Description
In 2025, Domain was acquired by CoStar Group (NASDAQ: CSGP), a global leader in commercial real estate information, analytics, online marketplaces and 3D digital twin technology. We are dedicated to digitising the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.
As an Associate Tenant Researcher, you will be investigating and profiling tenants that occupy commercial spaces in the market. This information helps owners, brokers and real estate professionals identify and make decisions on which companies are best suited for their properties.
RESPONSIBILITIES:
Investigate and profile commercial tenants occupying commercial spaces in a geographical market
Conduct 2+ hours of phone interviews each day with the tenants, owners and real estate professionals occupying or managing commercial spaces
Conduct web research to create comprehensive profiles on commercial tenants and business decision makers
Document tenant movement within a geographical market
Maintain complete and accurate Tenant rosters for various commercial buildings
Investigate new property and tenant leads
Document and profile corporate structures
QUALIFICATIONS AND SKILLS:
Ability to connect with people quickly and professionally over the phone
Bachelor's Degree required from an accredited, not for profit University or College - Majoring in real estate, business, management, or comparable program
A track record of commitment to prior employers
Prior experience in a customer service environment
Proven success performing to metrics or key performance indicators (KPI)
Natural curiosity, persistence, and ability to conduct thorough investigative research
Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas.
Capability to accurately capture and enter data
Ability to manage multiple responsibilities, changing priorities, and excel in a fast-paced environment
Self-motivated and goal-oriented
Why Join Us?
Be part of a global leader in property technology and data innovation.
Work with cutting-edge tools and methodologies to shape the future of real estate intelligence.
Enjoy career growth opportunities within a high-performing, collaborative team.
What’s Next?
We’ll give your application the thoughtful attention it deserves and get back to you as soon as possible. If there’s a match, one of our recruitment consultants will reach out—so keep your phone handy! We’re genuinely excited about the chance to work together and make a meaningful impact.
Equity, Diversity & Inclusion
Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).
We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we’re here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at [email protected] or leave a message on 1300 858 356 and we will get back to you.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
Skills Required
- Bachelor's degree from an accredited, not-for-profit university or college, preferably in real estate, business, management, or a comparable program
- Ability to connect quickly and professionally with people over the phone
- Track record of commitment to prior employers
- Prior customer service experience
- Proven success performing to metrics or key performance indicators
- Curiosity, persistence, and ability to conduct thorough investigative research
- Proficiency with Excel, including data manipulation, filtering, and basic formulas
- Ability to accurately capture and enter data
- Ability to manage multiple responsibilities and changing priorities in a fast-paced environment
- Self-motivated and goal-oriented
CoStar Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CoStar Group and has not been reviewed or approved by CoStar Group.
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Healthcare Strength — Healthcare coverage is described as extensive, spanning medical, dental, vision, and prescription plans, with additional life and supplementary insurance options. Mental health counseling and wellness incentives are also part of the package, reinforcing the sense of strong health support.
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Wellbeing & Lifestyle Benefits — Lifestyle perks include commuter and gym reimbursements and daily lunch, alongside office snacks/drinks and company social events. Fitness stipends and wellness programs add to the perceived day-to-day value of the rewards package.
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Equity Value & Accessibility — Opportunities to become a shareholder via stock-related programs are highlighted as a meaningful element of total rewards. Equity and employee stock purchase options are positioned as an additional path to value beyond base pay.
CoStar Group Insights
What We Do
CoStar Group (NASDAQ: CSGP) is a global leader in commercial real estate information, analytics, online marketplaces, and 3D digital twin technology. Founded in 1986, CoStar Group is dedicated to digitizing the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives. CoStar Group’s major brands include CoStar, a leading global provider of commercial real estate data, analytics, and news; LoopNet, the most trafficked commercial real estate marketplace; Apartments.com, the leading platform for apartment rentals; Homes.com, the fastest-growing residential real estate marketplace; and Domain, one of Australia’s leading property marketplaces. CoStar Group’s industry-leading brands also include Matterport, a leading spatial data company whose platform turns buildings into data to make every space more valuable and accessible, STR, a global leader in hospitality data and benchmarking; Ten-X, an online platform for commercial real estate auctions and negotiated bids; and OnTheMarket, a leading residential property portal in the United Kingdom.
