Join JPMorgan Chase’s Securities Services Controls Management team in Australia and help strengthen a control environment that supports the business and services. Partner across business, operations, technology, and control functions to drive effective governance, risk identification, and sustainable remediation.
As a Vice President in Securities Services Controls Management, you will support the execution and continuous enhancement of the controls framework across services provided in Australia, including Custody, Fund Administration, Transfer Agency and Agency Securities Finance. You will perform control reviews, coordinate issue management, and contribute to governance and reporting for senior stakeholders. You will also support audit and regulatory engagements through effective coordination, evidence gathering, and timely closure of actions. Your work will help improve operational resilience and strengthen the overall risk and control environment.
Job responsibilities:
- Support execution of the Securities Services controls framework and associated governance requirements across Australia
- Perform control reviews and assessments to identify gaps, weaknesses, and enhancement opportunities
- Assist in implementing and maintaining controls, procedures, and monitoring activities
- Partner with business, operations, technology, compliance, legal, risk, and audit stakeholders to strengthen control effectiveness and operational resilience
- Maintain documentation for key processes, controls, procedures, and operating models
- Coordinate tracking and remediation of control issues, audit findings, regulatory observations, and operational risk events; escalate as appropriate
- Support root cause analysis and development of sustainable corrective actions
- Perform thematic reviews and trend analysis of incidents, issues, and control performance indicators
- Prepare management reporting, dashboards, and governance materials related to controls, incidents, risks, and issues
- Support governance forums through meeting preparation, action tracking, and follow-ups; maintain accurate evidence and records
- Coordinate responses to internal/external audit and regulatory reviews, including evidence gathering and monitoring action closure
Required qualifications, capabilities, and skills:
- 7 plus years experience in Operations, Business Management, Risk, Controls, Audit, or Compliance within banking/financial services
- Understanding of Securities Services products and/or operating processes (e.g., Custody, Fund Services, Fund Administration, Transfer Agency, and Agency Securities Finance and relevant asset servicing)
- Knowledge of operational risk management concepts, issue management practices, and control frameworks
- Strong analytical and problem-solving skills with high attention to detail. Ability to identify process weaknesses and recommend practical, implementable improvements
- Experience supporting audit, regulatory, or risk-related reviews (coordination, evidence, action management). Experience preparing management information, dashboards, and governance materials for stakeholder forums
- Strong written and verbal communication skills, with ability to convey clear and concise updates
- Strong organizational skills and ability to manage multiple priorities and deadlines
- Proven ability to work effectively across business, operations, technology, and control functions. Comfort operating in a dynamic environment with evolving risks, priorities, and regulatory expectations
Preferred qualifications, capabilities, and skills:
- Experience with process mapping, procedure documentation, and/or control design
- Knowledge of relevant custody, asset servicing, fund services or agency securities finance regulations applicable to the role
- Experience conducting thematic reviews and trend analysis across incidents, issues, and control performance data
- Familiarity with operational resilience practices and control monitoring approaches
- Experience partnering with front office stakeholders within a controls management or first-line risk context
- Exposure to firmwide risk and control programs and governance routines
- Background or familiarity with 12 CFR Part 9 obligations
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Skills Required
- 7+ years of experience in Operations, Business Management, Risk, Controls, Audit, or Compliance within banking or financial services
- Understanding of Securities Services products or operating processes, including Custody, Fund Services, Fund Administration, Transfer Agency, or Agency Securities Finance
- Knowledge of operational risk management concepts, issue management practices, and control frameworks
- Strong analytical and problem-solving skills with high attention to detail
- Experience supporting audit, regulatory, or risk-related reviews, including coordination, evidence gathering, and action management
- Experience preparing management information, dashboards, and governance materials
- Strong written and verbal communication skills
- Strong organizational skills and ability to manage multiple priorities and deadlines
- Ability to work effectively across business, operations, technology, and control functions
- Experience with process mapping, procedure documentation, or control design
- Knowledge of custody, asset servicing, fund services, or agency securities finance regulations
- Experience conducting thematic reviews and trend analysis across incidents, issues, and control performance data
- Familiarity with operational resilience practices and control monitoring approaches
- Experience partnering with front office stakeholders in a controls management or first-line risk context
- Exposure to firmwide risk and control programs and governance routines
- Background or familiarity with 12 CFR Part 9 obligations
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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