Associate Staff Engineer - Atlassian Platform Administrator

Posted 9 Days Ago
Be an Early Applicant
Hiring Remotely in El Remate, Calkiní, Campeche, MEX
In-Office or Remote
Mid level
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
The Role
Administer and optimize the Atlassian Cloud ecosystem, including Jira, Jira Service Management, Confluence, Zephyr, plugins, workflows, automation, permissions, dashboards, reporting, and integrations. Provide L1-L3 support, manage migrations and upgrades, enable Atlassian Rovo AI capabilities, and maintain secure, scalable, compliant platform operations. Partner with stakeholders to improve adoption, user experience, reliability, and business value.
Summary Generated by Built In
Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work on a scale across all devices and digital mediums, and our people exist everywhere in the world (18000 plus experts across 40 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

Role - Atlassian Platform Administrator
Location - Remote CANADA
Employment type - Fulltime

Job Description: 

  • Primary Responsibility Executive oversight, governance, commercial matters, and strategic escalation management Manage and optimize the client's Atlassian Cloud ecosystem, including Jira Software, Jira Service Management (JSM), Confluence, and approved plugins.
  • Deliver end-to-end platform administration, including project/space setup, workflow design, automation, permissions, and access governance.
  • Drive continuous platform enhancement through configuration changes, dashboard improvements, reporting, and user experience optimization.
  • Support enterprise change initiatives including migrations, upgrades, integrations, and new feature enablement.
  • Provide responsive L1-L3 support services to ensure platform reliability, issue resolution, and business continuity.
  • Enable AI-powered productivity through configuration and maintenance of Atlassian Rovo Agents, prompts, knowledge sources, and workflow integrations.
  • Ensure secure, scalable, and compliant operations through governance, validation, and pre-production testing of all platform changes.
  • Partner with the client stakeholders to maximize business value, adoption, and operational efficiency across the Atlassian platform.

Qualifications

Must have Skills:

  • Minimum 3 years of experience as Atlassian Administrator.
  • Atlassian Site Administration, Jira Service Management Administration (Strong), Confluence Administration (Strong), Zephyr for JIRA, API Development and Integration (Strong)
     

Additional Information

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

Skills Required

  • At least 3 years of experience as an Atlassian Administrator
  • Atlassian Site Administration experience
  • Strong Jira Service Management Administration experience
  • Strong Confluence Administration experience
  • Zephyr for Jira experience
  • Strong API Development and Integration experience

Nagarro Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nagarro and has not been reviewed or approved by Nagarro.

  • Pay Growth & Progression Compensation is at times described as competitive, with salary hikes and perks occurring on certain occasions. Better growth opportunities and compensation are also positioned as an advantage versus other service-based companies.
  • Flexible Benefits Work arrangements are framed around a “work-from-anywhere” mindset with flexitime and family-friendly working models. This flexibility appears to add meaningful value to the overall rewards package for many roles.
  • Healthcare Strength Medical, dental, and vision coverage are described as available for employees and dependents, alongside life insurance. Mental-health support is also included via an Employee Assistance Program (EAP).

Nagarro Insights

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The Company
HQ: Munich
19,994 Employees
Year Founded: 1996

What We Do

Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.

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