Assistant Sales Manager

Introduction section:

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work:

• We Care for our patients, each other, and our communities
• We Connect across teams and borders to deliver excellence together
• We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation

Information about Global Commercial department:

Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!

Responsibility:

Your Responsibilities:

• Implement a sales strategy per account to maintain existing business and to develop new business opportunities. Work closely with the Sales Manager across the entire sales cycle to ensure customer outcomes and achieved.
• Increase customer base and market presence through establishing relationships with key opinion leaders, key influencers and decision makers
• Provide targeted counselling and account information to the clinical and technical team as required
• Track and report competitor activity within the assigned accounts
• Maintain a high-profile presence in the marketplace through the creation of win-win solutions with customers which turn a sales relationship into a long-term business partnership.
• Managing the immediate post-purchase activities (checking order status, delivery, handle complaints etc) to ensure customer satisfaction
• Provide appropriate clinical support activities such as in-servicing, installations, training & education as required etc
• Support Sales Administration
• Provide input to forecasting requirements, preparing annual sales budget;
• Establish sales objectives by creating a sales plan and quota for the region in support of national objectives
• Prepare and present customer offerings, quotes, tenders, re-orders and any other related business requirement
• Act as a key member of the team:
• Update clinical knowledge by participating in educational opportunities; reading professional publications; maintaining professional networks
• Promoting a team culture by assisting others during periods of high workloads, leave or absence so that overall objectives can be met
• Provide input and support to marketing programs as required
• Maintaining team communication
• Undertaking other tasks as required
• Where appropriate, become involved in FME activities including attendance at staff meetings and involvement in company or employee events
• Other tasks
• Other projects those may assign by Direct Superior
• Obey the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization
• Obey the Fresenius Medical Care Compliance and Company Regulation

Candidate’s profile:

Your Profile:

• Min. Bachelor degree of Business Administration or other related field.
• Dialysis experience - highly desirable, or Healthcare business experience from Multinational Company
• 5 years + Account Management or Business Development experience
• Highly developed interpersonal & influencing skills
• Entrepreneurial, adaptive, highly motivated, independent, commercially adept, articulate and confident
• Skills across most Windows applications including Word, Excel, and PowerPoint.
• Demonstrable track record of success in medical sales – desirable
• Ability to develop and implement business plans within the region.
• Ability to provide an out of hours service
• Ability to attend meetings or conferences interstate from time to time which may be inclusive of weekend.

Offer package:

Our Offer for you:

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have -  all dedicated to your professional journey.

• Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world
• Individual opportunities for self-determined career planning and professional development
• A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
• A large number of committed people with a wide range of skills, talents and experience
• The benefits of a successful global corporation with the collegial culture of a medium-sized company